Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Voir plus
L'entreprise a répondu
Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Voir plus
L'entreprise a répondu
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Voir plus
L'entreprise a répondu
I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.
L'entreprise a répondu
Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.
L'entreprise a répondu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely lovely ladies to deal with, very knowledgeable and helpful.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
What an experience! Tina and Orla are fantastic. Really felt valued as a customer. First time here as was told car had to go to Gatwick centre. Wish I knew earlier that it didn't. Was kept informed at every step. Car was cleaned well after a service and MOT. I am very impressed. I certainly recommend and will be returning next year. Thank you all at Leatherhead Honda.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
My CRV went in for the 1 year service. The work was done very promptly and the car was ready for collection 2 hours later. This meant that I could deal with the rest of the day much easier.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
Polite staff and very helpful always happy to answer any. Questions I have
Tina and orla lovely lady’s

Réponse de Brayleys Cars - Brayley Honda Leatherhead

Réponse de Brayleys Cars - Brayley Honda Leatherhead
I put my car in for a service and mot at the Ewell branch of Bradley's Honda Charlotte was lovely very friendly and kept me updated with everything going on.
On picking the car up again Charlotte was lovely and explained all the paperwork and pricing to me.
Thanks Charlotte 👍 😊

Réponse de Brayleys Cars - Brayley Honda Leatherhead
Excellent service. The two Receptionist obviously had an in-depth knowledge of technical matters.
The mechanic that worked on my car, and undertook a a thorough health check, picked up a number of things that now need to be addressed.
Much appreciated.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
Easy to book in and service done promptly

Réponse de Brayleys Cars - Brayley Honda Leatherhead
I bought my car from Brayleys Leatherhead and have recently had it serviced by them. All the team were superb from the office staff who kept me informed of progress throughout to the person cleaning and basically valeting it after the service. It looked great!
Thank you so much.
Would definitely recommend Brayleys!

Réponse de Brayleys Cars - Brayley Honda Leatherhead
I waited until I had purchased my car (Honda CRV) to write a review just in case the team slipped up! I waited in vain!
I can honestly say that the customer service I received from both Clarence & Phil has been second to none, in all industries I’ve dealt with recently. Nothing was too much trouble, they entertained my silly demand of not picking up my car until my number plate was on it! Picked me up from the station when I went to collect my new car & did I mention that they also found the car to my specifications too.
Such a lovely team (sales & service) & I'm so grateful to have found them which incidentally occurred when I took my previous car in for a service because I had poor customer service at the Ewell branch (which is closer to me)
Brayleys Leatherhead should be used for customer service training because they are a shining example of it.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
Car booked for a service, car collected from home and returned home. Valeted so nice and clean.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
Friendly staff, prompt service and kept me informed about the job.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
Brilliant dealer very helpful staff and a pleasure to deal with. They have been our dealer for 19years and we are on our 4th Honda Jazz we would never change.
If you have a problem just call in and they would immediately do all they can to help and keep you on the road.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
Problem sorted quickly and efficiently with good communication from Tina.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
I bought my Honda Jazz from Honda in Leatherhead 14 years ago and have had excellent service and maintenance ever since. I have an extended Service Warranty paid monthly which is helpful in managing the Annual Servicing bill.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
The sales team were helpful throughout. Nothing was too much trouble. I thought the deal was fair.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
First time using the service department at Leatherhead. Tina and her colleague were professional, polite and engaging. The service was about 3 hours which is fine but the location does not lend itself to walking anywhere if you have to wait. That said there is a cafe over the road and seats and drinks machine at Brayleys.

Réponse de Brayleys Cars - Brayley Honda Leatherhead
The team at Leatherhead are always friendly, helpful and reliable. Many thanks

Réponse de Brayleys Cars - Brayley Honda Leatherhead

Réponse de Brayleys Cars - Brayley Honda Leatherhead
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.