Brayleys Cars - Brayley Honda Orpington Avis 

Orpington team sorted out everything on my visit so didn't need to go back.

Salesman George was informative and responsive at all stages. All a very good experience.

Fantastic service, was kept updated on the progress and the work was carried out in a very quick manner, staff member who dealt with me was very polite and friendly, would recommend to family members and friends.

Everything was done that I wanted done and it didn’t take as long as as expected. One item wasn’t available though - oil filter

The booking in process was simple and straight forward , staff were friendly and helpful. The mechanic phoned with an update and pointed out work that needed to be done and work which he advised could be done. It was agreed which items to proceed with and authorised.
Collection process was easy and again staff were very friendly and helpful,overall a satisfactory experience.

I purchased a new car. I met Kingsley when I first entered the showroom and he was the salesman that took me through the entire sales process, to the point when I drove my new car away. He was very professional with a quiet, easy style that inspired confidence. The entire experience was very efficient and professional. I would definitely recommend Brayleys and Kingsley in particular.

Colin in the service department was extremely helpful and a pleasure to deal with.

It was booked at short notice but done very quickly n politely within a very short time

Helpful staff, MOT & Service carried out in extra quick time as we had requested. All in all, a very pleasant experience, which is not always the case with garages.

The members of staff in the service department could not be more helpful a wonderful experience

Booking service was seamless staff very knowledgeable and helpful and really pleased car valeting was reinstated

Car was picked up early by Chris the technician, received health check video, all good on that. Service and MOT carried out. Car returned at the end of the day all nice and clean. Thumbs up from me

Great people to deal with always polite helpfall and nothing to is to much trouble.

I booked to have my car's first service. Booking in was easy. Staff friendly and efficient. No problems with service.

Will definitely revisit.

Absolutely disappointed about this Honda Orpington Branches.
I call up booked appointment for 1:40pm today to view one of the car that I am interested to buy, when I am arriving walk through the door, there no receptionist at desk and there a sale desk with guy on my the right hand side and no body greeting or say hello and I was standing there for couple minutes, to my right hand side there Sale guy on desk look up and look at me but he not even say hello, ignoring.

I waited a while I then walk towards sale desk in centre back of the room and told him I have appointment with Sophie , he then instructed his colleagues to get Shophie and his colleagues went upstairs and later come back down and say “ Shophie be 5 minutes. I waited standing there, no one say whether to take sit at some desk or anything, I waited more 15 minutes and decided to seated down at the receptionist seat. I continued waiting over 25 minutes and I stood up then another college approached to ask any one seeing you, I say yes I been told to waited 5 minutes and now is over 25 minutes. I told him that I am leaving because I got work to do and then I left.

I felt this is and discrimination because I am an Asian person. The service was terrible, no customer service, staff wasn’t have intensional of work to there ability, they come there for sake getting pay of not doing any work . This show room need pay attention more to there staff. You come here to work, put effort to your duty/role. Director/ manager needs to look into this and improve customer services. This is worst show ever I have been , no organise of staff. Once again you have lost your busisness.

friendly, competant and efficient.

Well organised. Kept informed throughout the process.

All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me what needed doing and then another one telling me it was ready and on the way back. Has definitely taken the stress out of servicing my car.

I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressuring me. This positive experience continued throughout the purchase process. Deborah Newman, the Service Advisor, was equally knowledgeable and helpful.

Efficient and caring service