Brayleys Cars - Brayley Honda Ruislip Avis 

Summer Healthcheck booking process by telephone was very straight-forward and helpful reminders and pre-arrival booking-in online. On arrival at Brayley Honda Ruislip on the day of the service, I was warmly greeted by Amy Smitheman who carried out the administration most effectively and expediently, and I was soon on my way. An e-mail, with a link to view the visual healthcheck, was excellent; and a courtesy telephone call later in the day to say that the car was ready for collection was perfect. Cannot fault this level of service.

I needed to have an emergency appointment for my vehicle and the staff were very helpful and saw to it that I got the earliest appointment available. I

Amy Smitheman was great
Courteous respectful kind and very good at her job

Very helpful and efficient sales process. Made as straightforward as possible. Good communication with the customer.

I have had my car serviced hear for approx 15 years.

Your priorities seems to have changed from giving good service to one of maximising your opportunity make money from your customers, whilst reducing the service.

Given my experience I probably won’t buy another Honda.

I unfortunately had a hypo while waiting for my MOT to be completed, the young lady on the reception noticed that I was in trouble, and she ran all the way to Lidl,then ran all the way back with a pack of Mars bars.
She probably saved my life.
I'm sorry I didn't get her name,however I did call her an angel.
Thank you angel, so,so much for your kindness.
Brayleys Ruislip branch

From communication to receiving the car everything was very professional.
Good service and great customer service
Thank you team

Honda and Honda services is very good. It might be expensive but it is worth it. We have been with Honda for about forty years. The car is good and the service is great.

It was swift and smooth, such good staff who respected and helped.

Great experience I had at Brayleys was sent the video of my car. It showed me all parts of my car tyres, brake pads etc. I have never experienced this before and it good to know what fault my car has. Got everything fixed that was needed. Service MOT and extras. Thank you Preet

I bought a used car from Brayley Honda Ruislip.
Julian made me very welcome and explained everything about the car; he was very patient as I asked various questions. I had so much confidence and bought the car.
Thank you, Brayley Honda Ruislip, for the wonderful service I received

I bought my Honda Jazz from Honda Ruislip and the lovely salesperson Angela Powrie. Her customer service was outstanding, so friendly, helpful and honest. When I collected my Jazz the following week all the paperwork was explained clearly. It was all a very enjoyable experience. Thank you Angela.

Maria provided an excellent level of service throughout the process.
She went above and beyond to assist me by coordinating with the service engineer and ensuring my car was returned on time.
She also provided helpful information regarding the necessary repairs and shared contact details for further assistance.

Maria was very polite, friendly, and professional at all times. I truly appreciate her support and outstanding customer service.

Used Brayleys Ruislip for many years buying 2 cars from them.
Always like their customer service & trust them with advice,etc … and Honda make great cars !

Have just purchased a three year old CRV with wonderful Angela Powrie looking after me. Angela has been fair and honest throughout (pretty well the price I wanted for my last CRV in p/ex), but more than that , she volunteered to fix a couple of issues with the new CRV.
All the paperwork was completed and ready for the handover. And an enjoyable chat about all sorts of other things going on in the world, haha. Well done Angela, and who knows, I might be back for an ungrade in three years .

Service and MOT for our Honda CRV. Very pleased with the efficient booking service and helpful staff on the service desk, communication was great throughout.

Good Advance booking system & video review of my car by technician excellent however I was most Disappointed the after service car wash has been withdrawn and replaced by an eco tree planting project I do not support this whacky tree planting project give me back my post service car wash please.

Maria's customer service skills are excellent.

The costs involved in a service have significantly increased which is a big disadvantage.

Previously, vacuum cleaning of the car was included as part of the service which was a big bonus, but this is not now provided.

I would like to share our excellent experience we recently had when purchasing our car at Honda in Ruislip.. The sales consultant Gary Foxley was knowledgeable,professional, answering all our queries & patient whilst explaining the new technology which we had previously little knowledge of.. We do appreciate this great service & would highly recommend anyone looking for a new vehicle to visit Honda in Victoria Road Ruislip.. Many thanks Gary & Honda

Arrived on time and was immediately seen by Maria and then the car service was started by the technician whilst we enjoyed a cup of coffee. In what seemed no time at all the service was finished and after completing the paperwork we were on our way.