Brayleys Cars - Brayley KIA Dunstable Avis 

Absolutely fabulous service !!
Staff brilliant & nothing to much trouble .

Fantastic service as always. Every member of the team takes the time to remember your name and knows exactly what you're booked in for, which makes the whole experience feel personal and professional.

There was a large queue when the service department opened, but it moved incredibly quickly thanks to how efficiently the team operates. The organisation and customer service are second to none.

I can't recommend Kia highly enough, and in particular this Brayley Kia branch. If I could rate them out of 10, they would get a 10 every single time. The staff are friendly, knowledgeable, and always willing to help. They truly deserve recognition for the excellent service they provide.

Georgina was very friendly and welcoming, the whole process was easy and the results of the service were explained clearly. Customer facilities in the showroom are excellent.

Kept me informed throughout. Didn't chare me for work I didn't need.

Good and excellent customer service. Very friendly environment.

Showroom was spotless, Jake went above and beyond to make us feel like the only customers that day, on picking up the vehicle Peter was meticulously and patient answering every question! Unbelievably polite, both went above and beyond to make this a very special experience!

Excellent service where the sales person explained options very clearly and we had a very good deal on a new Picanto.
A minor issue was that I was seen 15 mins late for one of the appointments, everything else was promptly dealt with.

There seems to be some confusion as to my last post.
I took my car to the garage for a diagnostic check.
They found the problem straight away and immediately gave me a price to prepare it,
The whole process from booking an appointment, a month before anyone else could do it, checking in, and collecting my car that afternoon was done in a very professional way. And thanks too to Jordan for his after service phone call to make sure everything was ok. I would rate this garage 10/10. Thank you

Reception were pleasant and infomative
Deciding to wait for my vehicle while being serviced
I found waiting area comfortable and with refreshments
All in all a pleasant experience

A huge thanks to Herman who simplified the process of buying my car. He was knowledgeable, honest and didn’t push any hard sales for extras. Great customer service. I highly recommend Brayleys if you’re thinking of a Kia as your next car.

Good customer service, and good all round experience.

Outstanding service from Syed Khan when purchasing my new car. He was very informative, professional & went the extra mile. He ensured that I was informed about extras & he went through everything in & outside the car intensively. I don't recall getting that type of service with any other car I've bought. I highly recommend him - thank you!

Jake was brilliant too & ensured that the sale was effortless. I can't fault this dealership. They are outstanding!

Having originally turned up, without an appointment, we were warmly welcomed by Syed. Explaining my excellent dealings with Kia, and the type of vehicle I required he immediately lined a variety of used cars that met my requirements. One car stood out, above the others, with details of all vehicles, we discussed the merits at home , and returned the next day and signed the deal on a beautiful KIA Sportage. I would certainly recommend this dealer to anyone.

Excellent customer service Peter was great was looking to buy a new car he talked us through all the options and we settled on the picanto he said it would be here in a month gave us very good price trading in my old car kept us informed through the month as to progress of the car’s arrival and car was delivered within the month went to pick it up and again Peter was great showed us all the controls and explained how everything worked I have not had such good service when buying a car and would use them again and recommend Brayleys houghton Regis to anyone the car is great to comes with a seven year warranty which I don’t think other companies offer all in all a very happy customer thank you Brayleys

Herman was so very helpful. He made the whole experience of buying a car feel easy.
Would highly recommend Brayley's.
Very professional.

Thanks to Peter D for his time and knowledge in helping us find the right car for us. Would recommend this dealership, great customer service.

Great customer service as always. Updated of any work that needed to be completed and let me know when car was ready for collection.

From the start to the finish, the recall process went extremely smoothly.
The booking of the service was efficient, friendly and professionally done.
The text reminders were not excessive but just the right level.
The welcome at the garage was very pleasant. The timescale given for the service was accurate.
An air conditioner environment with complementary soft and hot drinks made the waiting a pleasant experience.

Right from the start booking an appointment through to collecting my car met with friendly helpful staff. Thank you to you all