Brayleys Cars - Brayley Nissan Wolverhampton Avis 

352
•
TrustScore 4.5 sur 5

4,7

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great communication we came from south wales to Wolverhampton, everything was as described and a really easy process. Luca was fantastic and I would 100% purchase from here again! Excellent service t... Voir plus

Noté 5 sur 5 étoiles

Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Atelier de réparation automobile
  4. Magasin de pièces auto d'occasion
  5. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Royaume-Uni

  • 01902219603

4,7

Excellent

TrustScore 4.5 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 27 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(352)

3 442 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

100% Efficiency top Quality work no…

100% Efficiency top Quality work no problems

2 septembre 2026
Avis spontané
Logo de Brayleys Cars - Brayley Nissan Wolverhampton

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Trevor, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Good service

A very helpful person on desk duty. Everything explained clearly. Thank you to driver who collected and brought back our car. Good service.

1 septembre 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Elaine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

A very good experience all round

A very good experience all round. Everything was explained clearly and the paperwork was explained thoroughly. Many thanks

2 septembre 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi John, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

We needed the car done urgently

We needed the car done urgently, because we we’re going on holiday the next day

28 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ann, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Laurence

The Brayley member of staff, Laurence, was friendly and helpful. He told us he would keep us informed when the car had been serviced so we could pick it up. He was true to his word, we even had a coffee before returning home.

24 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Derv, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Fabien from Brayleys has been very…

Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything.
As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my car arriving.
As i am an Ex Sales Manager i think this is very good for customers

22 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Trevor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Great Service

Great Service

28 août 2026
Avis spontané
Logo de Brayleys Cars - Brayley Nissan Wolverhampton

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Vinod, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

John was absolutely amazing the whole…

John was absolutely amazing the whole way through

27 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

I was quite anxious about taking my car…

I was quite anxious about taking my car to a main dealer as I had heard stories of exorbitant prices etc but I had tried getting it fixed on the cheap and it hadn’t worked out, so I was pleasantly surprised by the service that I received, the service girl (can’t remember her name) patiently advised me on what needed doing even though I was sceptical about it all, and also didn’t charge for me for the initial diagnostic as they needed to change a component first. In the end they fixed my problem at a cost that was clearly explained to me, so I am very pleased with the service and I shall use Brayleys in future instead of trying to do things on the cheap.

21 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Absolutely Brilliant

Fabian was absolutely a star - he made us feel relaxed - took my husband on a test drive - then talked us through our options but no pressure was ever put on us. We felt valued.

25 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Catherine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Very efficient and helpful staff

Very efficient and helpful staff. Fabien Desir was particularly knowledgeable and helpful.

16 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mrs Smith, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 4 sur 5 étoiles

A little disappointed

I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service as I have just noticed that my sidelights are not working my beam light is good. I did not notice as the weather has been so good that I have not needed to use my lights, until I went to move my vehicle late last night and found that the side lights are not working. I thought they would have been checked during my recent service/MOT. So I am a little disappointed. Staff are friendly and welcoming as always and the customer service is often second to none.

7 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ms Reid, Thank you for your review. We appreciate your feedback and will forward this on to the management team at this dealership to investigate further internally. Please could you ring our dealership on 01902 219603 and ask for Alan Watton. Best wishes

Noté 5 sur 5 étoiles

Good customer service

Good customer service, excellent staff, efficient and informative.

12 août 2026
Avis spontané
Logo de Brayleys Cars - Brayley Nissan Wolverhampton

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Helen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Another good experience with Brayleys

Another good experience with Brayleys. Laurence was extremely helpful and kept me informed. Top marks.

10 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mr Griffiths, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Polite and professional friendly staff

Polite and professional friendly staff. Quick and professional service.

10 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Natasha, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Excellent response and practical…

Excellent response and practical response to a urgent issue kept well informed through the process and very happy with the result

10 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

The team at brayleys were fantastic

The team at brayleys were fantastic. Dealt with my problem quickly and efficiently. Laurence from service especially was brilliant.

6 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Graham, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Excellent service

Lawrence kept me updated on my progress everything felt genuine. He went above and beyond to ensure I was a happy customer.

24 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Eaton, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Nissan Wolverhampton is the best

Nissan Wolverhampton is the best, they make their customers very comfortable and welcoming. Thanks to Mark Taylor he made everything quick and easy for me when I visited today. Thank you Mark.

8 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Anita, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 2 sur 5 étoiles

I received a letter from Nissan stating…

I received a letter from Nissan stating that my Motobility car required a recall and to arrange an appointment asap and it would take about 1 hour to complete , appointment was made for 10.00am two days later and I did not arrange transport home as it was only going to take an hour. On arrival I felt I was ignored by staff especially as I use crutches due to having difficulty in standing. Eventually someone came and took the keys and said it will be ready for collection later during the day, I explained that as it said the work would only take about an hour I didn’t arrange any transport home especially as I had an appointment, he replied that it was only a general appointment and that it didn’t mean it would be done then. Anyway I said I would wait. Eventually 3 hours later a technician came and gave me my keys and said it was all done, I proceeded to go out to the car park expecting it to be parked in a disabled bay but oh no it was parked on the furthest bay away from the reception as it could have possibly been parked, being a Motobility customer I would have expected more consideration from them.

3 août 2026
Avis spontané

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