Great communication we came from south wales to Wolverhampton, everything was as described and a really easy process. Luca was fantastic and I would 100% purchase from here again! Excellent service t... Voir plus
Établissement
Changer d'établissementBirmingham Road 41, WV2 3LQ Wolverhampton, England, GB
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Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... Voir plus
L'entreprise a répondu
The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them t... Voir plus
L'entreprise a répondu
Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Royaume-Uni
- 01902219603
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A répondu à 27 % de ses avis négatifs
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100% Efficiency top Quality work no…
100% Efficiency top Quality work no problems

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Good service
A very helpful person on desk duty. Everything explained clearly. Thank you to driver who collected and brought back our car. Good service.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
A very good experience all round
A very good experience all round. Everything was explained clearly and the paperwork was explained thoroughly. Many thanks

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
We needed the car done urgently
We needed the car done urgently, because we we’re going on holiday the next day

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Laurence
The Brayley member of staff, Laurence, was friendly and helpful. He told us he would keep us informed when the car had been serviced so we could pick it up. He was true to his word, we even had a coffee before returning home.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Fabien from Brayleys has been very…
Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything.
As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my car arriving.
As i am an Ex Sales Manager i think this is very good for customers

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
John was absolutely amazing the whole…
John was absolutely amazing the whole way through

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
I was quite anxious about taking my car…
I was quite anxious about taking my car to a main dealer as I had heard stories of exorbitant prices etc but I had tried getting it fixed on the cheap and it hadn’t worked out, so I was pleasantly surprised by the service that I received, the service girl (can’t remember her name) patiently advised me on what needed doing even though I was sceptical about it all, and also didn’t charge for me for the initial diagnostic as they needed to change a component first. In the end they fixed my problem at a cost that was clearly explained to me, so I am very pleased with the service and I shall use Brayleys in future instead of trying to do things on the cheap.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Absolutely Brilliant
Fabian was absolutely a star - he made us feel relaxed - took my husband on a test drive - then talked us through our options but no pressure was ever put on us. We felt valued.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Very efficient and helpful staff
Very efficient and helpful staff. Fabien Desir was particularly knowledgeable and helpful.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
A little disappointed
I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service as I have just noticed that my sidelights are not working my beam light is good. I did not notice as the weather has been so good that I have not needed to use my lights, until I went to move my vehicle late last night and found that the side lights are not working. I thought they would have been checked during my recent service/MOT. So I am a little disappointed. Staff are friendly and welcoming as always and the customer service is often second to none.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Good customer service
Good customer service, excellent staff, efficient and informative.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Another good experience with Brayleys
Another good experience with Brayleys. Laurence was extremely helpful and kept me informed. Top marks.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Polite and professional friendly staff
Polite and professional friendly staff. Quick and professional service.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Excellent response and practical…
Excellent response and practical response to a urgent issue kept well informed through the process and very happy with the result

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
The team at brayleys were fantastic
The team at brayleys were fantastic. Dealt with my problem quickly and efficiently. Laurence from service especially was brilliant.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Excellent service
Lawrence kept me updated on my progress everything felt genuine. He went above and beyond to ensure I was a happy customer.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
Nissan Wolverhampton is the best
Nissan Wolverhampton is the best, they make their customers very comfortable and welcoming. Thanks to Mark Taylor he made everything quick and easy for me when I visited today. Thank you Mark.

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton
I received a letter from Nissan stating…
I received a letter from Nissan stating that my Motobility car required a recall and to arrange an appointment asap and it would take about 1 hour to complete , appointment was made for 10.00am two days later and I did not arrange transport home as it was only going to take an hour. On arrival I felt I was ignored by staff especially as I use crutches due to having difficulty in standing. Eventually someone came and took the keys and said it will be ready for collection later during the day, I explained that as it said the work would only take about an hour I didn’t arrange any transport home especially as I had an appointment, he replied that it was only a general appointment and that it didn’t mean it would be done then. Anyway I said I would wait. Eventually 3 hours later a technician came and gave me my keys and said it was all done, I proceeded to go out to the car park expecting it to be parked in a disabled bay but oh no it was parked on the furthest bay away from the reception as it could have possibly been parked, being a Motobility customer I would have expected more consideration from them.
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