Brayleys Cars - Brayley Renault Milton Keynes Avis 

295
•
TrustScore 4.5 sur 5

4,5

Barnsdale Drive, MK4 4DD Westcroft, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tony is lovely and helped me secure a great deal on the model I wanted. He explained everything beautifully, arranged a pick up from the station when I collected the car and even filled it up with pet... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

James was very helpful when we test drove the Renault 5 electric- knowledgeable about the car, and good communication about delays with the timing of our test drive. A good experience with the dealers... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Waited 35 minutes to be given the keys when we returned to collect the car. The car was clearly finished as it was parked in the road at the front of reception!

L'entreprise a répondu

Noté 4 sur 5 étoiles

I dropped off my daughter's Motability car for its annual service last Friday morning, and the member of staff I dealt with at the Service desk couldn't have been friendlier or more welcoming. I didn... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Atelier de réparation automobile
  4. Magasin de pièces auto d'occasion
  5. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Barnsdale Drive, MK4 4DD, Westcroft, Royaume-Uni

  • 01908 866200

4,5

Excellent

TrustScore 4.5 sur 5

295 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 27 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(295)

3 418 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent customer service and car…

Excellent customer service and car ready as advised.

24 avril 2026
Avis spontané
Logo de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Alan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 1 sur 5 étoiles

Shocking customer service

My car was booked for a diagnostic test but before the appointment date it broke down. The RAC collected my car & were due to take it to Brayleys in MK on Tuesday 7th April. I tried calling them on the morning of 7th to see if my vehicle had been delivered. There is an ongoing issue with the RAC but despite leaving a number of messages no one at Brayleys has called me back. If you know the dealer principal please pass on his details. Absolutely shocking service & I'll never buy another Renault.

7 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Thank you for your review. We are sorry that our communication was poor on this occasion and will address this with the team.

Noté 5 sur 5 étoiles

Great experience

Great experience. Very friendly and helpful all through the purchase.

8 avril 2026
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Christine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Great customer service

Andrew was very patient with the purchase of our two Renault 5s, including finding out how we could lease them.
He went the extra mile and made the whole process very easy!

30 mars 2026
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Ruth, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

The place was nice and quiet.Not only…

The place was nice and quiet.Not only that but the hot chocolate helped me for good!

8 avril 2026
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Ethan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Friendly and Efficient

Everything was well organised. I was greeted by a friendly face and recognised on my return to collect the car. I was talked through the paperwork, and shown back to my car. Totally 5* service

2 avril 2026
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Kate, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience. Would highly recommend Jason Wallace at the Renault garage Milton Keynes. Seamless process and fantastic customer service. Thank you, Jason.

25 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Julie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

The biggest help to me was ......

The biggest help to me was the staff. Very helpful and answered any questions positively.

24 mars 2026
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Cheryl, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

The top salesman

The salesman, Tony Johnson, provided an excellent service from beginning to end.
He kept me informed regularly as to when the car would be delivered and spent 30-40 minutes explaining the various functions within the car before we drove off. I've bought many cars in the past but this was the best experience, ever.

20 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Martin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Well done Andy & Renault.

On arrival day one I was greeted, not pressured & left to roam. Great to see no pressure sales still exists. I enquired about their ‘special offer’ on the forecourt, thinking it was decent & worth enquiring. I sat down with Andy & he broke it all down for me. As we were of a similar age, we understood each other well, he wrote the deal down in writing, added my needs & I found myself ordering my new car with an upgraded version for only £4 a month more than I really wanted. Enjoyed dealing with them & am really enjoying my new purchase.

20 mars 2026
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Ian, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 4 sur 5 étoiles

From Clio to Captur -

The process went reasonably smoothly, and Andy White was professional and helpful. And he was meticulous over the compliance requirements
There was a lot of toing and froing, but it did get sorted.
We were surprised by the increase in monthly cost of a PCP for a new Clio (nearly a 100% increase on our current cost, which eventually forced us to hand back both our cars and buy the new Captur.)

28 février 2026
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Christopher, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Noté 5 sur 5 étoiles

Car service

Timely, professional, friendly ,excellent

11 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Brian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Excellent Service today

Excellent Service today. The girls on the front desk were exceptional. Explained everything that was happening and were extremely professional. I never mind having to visit here.

10 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Kristos, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Helpful, patient and clear

I was made welcome when I first walked into the showroom. I was introduced to Danny who described the vehicle I was interested in and took me for a test drive. He was very helpful, patient and clear and I was happy to deal with him throughout the purchase. All went smoothly and as described.

9 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Colin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

The journey.

The journey from start to collecting my new car has been thoroughly exciting experience which made it one of the best thing in which I've ever done using Brayley Renault dealer and Jason the sales man.

2 mars 2026
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

My experience when buying my new car…

My experience when buying my new car Renault 5 from Brayley’s Cars Milton Keynes was very positive. The salesperson who dealt with my purchase was very knowledgeable about all aspects of the car, and he explained everything very clearly. There was no “hard sell, which would be an immediate put off for me.
All aspects of the sale were handled in a friendly and efficient way.



1 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Jean, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Renault Scenic e-tech

Andrew White, at the Milton Keynes branch, was exemplary. He dealt with our enquiry and eventual purchase expertly, providing us with all the information that we required. This is our second Renault in succession, and l would not hesitate to take my business to their door next time.

25 février 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Robin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Excellent Service Team

Polite, friendly and helpful service reception. Service & MOT completed as requested and further appointment made for additional work under warranty.

19 février 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Judy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 4 sur 5 étoiles

All good

Work completed as requested and good communication to update me on progress.

Parking is a nightmare - way too many vehicles scattered all over the forecourts and spilling out onto the surrounding roads.

16 février 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Nick, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Noté 5 sur 5 étoiles

Tony was brilliant

Tony was brilliant, what a pleasure to deal with. Listened carefully and I am totally smitten with my new Renault 5. Having worked in the car industry for many years and over 10 years since I bought a new car from a dealer you won't be disappointed. Great communication through the whole process.

14 février 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Hi Louise, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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