Tony is lovely and helped me secure a great deal on the model I wanted. He explained everything beautifully, arranged a pick up from the station when I collected the car and even filled it up with pet... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Tony is lovely and helped me secure a great deal on the model I wanted. He explained everything beautifully, arranged a pick up from the station when I collected the car and even filled it up with pet... Voir plus
L'entreprise a répondu
James was very helpful when we test drove the Renault 5 electric- knowledgeable about the car, and good communication about delays with the timing of our test drive. A good experience with the dealers... Voir plus
L'entreprise a répondu
Waited 35 minutes to be given the keys when we returned to collect the car. The car was clearly finished as it was parked in the road at the front of reception!
L'entreprise a répondu
I dropped off my daughter's Motability car for its annual service last Friday morning, and the member of staff I dealt with at the Service desk couldn't have been friendlier or more welcoming. I didn... Voir plus
L'entreprise a répondu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Barnsdale Drive, MK4 4DD, Westcroft, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service and car ready as advised.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
My car was booked for a diagnostic test but before the appointment date it broke down. The RAC collected my car & were due to take it to Brayleys in MK on Tuesday 7th April. I tried calling them on the morning of 7th to see if my vehicle had been delivered. There is an ongoing issue with the RAC but despite leaving a number of messages no one at Brayleys has called me back. If you know the dealer principal please pass on his details. Absolutely shocking service & I'll never buy another Renault.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Great experience. Very friendly and helpful all through the purchase.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Andrew was very patient with the purchase of our two Renault 5s, including finding out how we could lease them.
He went the extra mile and made the whole process very easy!

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
The place was nice and quiet.Not only that but the hot chocolate helped me for good!

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Everything was well organised. I was greeted by a friendly face and recognised on my return to collect the car. I was talked through the paperwork, and shown back to my car. Totally 5* service

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Amazing experience. Would highly recommend Jason Wallace at the Renault garage Milton Keynes. Seamless process and fantastic customer service. Thank you, Jason.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
The biggest help to me was the staff. Very helpful and answered any questions positively.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
The salesman, Tony Johnson, provided an excellent service from beginning to end.
He kept me informed regularly as to when the car would be delivered and spent 30-40 minutes explaining the various functions within the car before we drove off. I've bought many cars in the past but this was the best experience, ever.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
On arrival day one I was greeted, not pressured & left to roam. Great to see no pressure sales still exists. I enquired about their ‘special offer’ on the forecourt, thinking it was decent & worth enquiring. I sat down with Andy & he broke it all down for me. As we were of a similar age, we understood each other well, he wrote the deal down in writing, added my needs & I found myself ordering my new car with an upgraded version for only £4 a month more than I really wanted. Enjoyed dealing with them & am really enjoying my new purchase.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
The process went reasonably smoothly, and Andy White was professional and helpful. And he was meticulous over the compliance requirements
There was a lot of toing and froing, but it did get sorted.
We were surprised by the increase in monthly cost of a PCP for a new Clio (nearly a 100% increase on our current cost, which eventually forced us to hand back both our cars and buy the new Captur.)

Réponse de Brayleys Cars - Brayley Renault Milton Keynes

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Excellent Service today. The girls on the front desk were exceptional. Explained everything that was happening and were extremely professional. I never mind having to visit here.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
I was made welcome when I first walked into the showroom. I was introduced to Danny who described the vehicle I was interested in and took me for a test drive. He was very helpful, patient and clear and I was happy to deal with him throughout the purchase. All went smoothly and as described.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
The journey from start to collecting my new car has been thoroughly exciting experience which made it one of the best thing in which I've ever done using Brayley Renault dealer and Jason the sales man.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
My experience when buying my new car Renault 5 from Brayley’s Cars Milton Keynes was very positive. The salesperson who dealt with my purchase was very knowledgeable about all aspects of the car, and he explained everything very clearly. There was no “hard sell, which would be an immediate put off for me.
All aspects of the sale were handled in a friendly and efficient way.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Andrew White, at the Milton Keynes branch, was exemplary. He dealt with our enquiry and eventual purchase expertly, providing us with all the information that we required. This is our second Renault in succession, and l would not hesitate to take my business to their door next time.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Polite, friendly and helpful service reception. Service & MOT completed as requested and further appointment made for additional work under warranty.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Work completed as requested and good communication to update me on progress.
Parking is a nightmare - way too many vehicles scattered all over the forecourts and spilling out onto the surrounding roads.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Tony was brilliant, what a pleasure to deal with. Listened carefully and I am totally smitten with my new Renault 5. Having worked in the car industry for many years and over 10 years since I bought a new car from a dealer you won't be disappointed. Great communication through the whole process.

Réponse de Brayleys Cars - Brayley Renault Milton Keynes
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.