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Lisez les avis des autres

Noté 5 sur 5 étoiles

Gas engineer arrived 8am on the button and was very friendly. Both the gas and electrical engineer were friendly and cleaned any mess. Wouldn't hesitate to use BRB heating in the future, very highl... Voir plus

Noté 5 sur 5 étoiles

Got text at 7:40 saying Mo would be there at 8:10 and he arrived on the button. Very cheery and courteous young man. Completed the job without any fuss. Explained what he had done and answered qu... Voir plus

Noté 4 sur 5 étoiles

1st class installation team, friendly and helpful. 1st class communication throughout the process. Turned up promptly as scheduled and left the house clean and tidy Only downside is that the replacem... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Were kept informed about everything from arrival time to any work that needed done.Engineer was young man ,Jack,who was very professional and courteous even taking his shoes off at the door.Explained... Voir plus

À propos de l'entreprise

  1. Solutions et équipement énergétiques
  2. Service d'installation électrique
  3. Fournisseur d'équipements de chauffage
  4. Plombier

Informations provenant de diverses sources externes

BRB Heating Ltd are expert in all types of Boiler and Central Heating solutions. Competitive Finance is available on ALL of our products and services.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

283 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

BRB annual boiler service

BRB installed new heating system and boiler 4 years ago. Installation was well planned, workers were excellent and respectful, whole job handled exceptionally well. Since then, I've had my boiler care plan with BRB. Only had to call them once as thermostat control wasn't working, they attended following morning, great service. My annual boiler service was carried out on 7th January as planned. Representative was punctual, respectful and explained everything he was doing. Great service, fabulous customer service at all times and would highly recommend this company to anyone.

7 janvier 2025
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Noté 5 sur 5 étoiles

We had used BRB for boiler maintenance…

We had used BRB for boiler maintenance for our old house so when we needed a new boiler and other works for our new house we went straight to BRB. Excellent service and highly recommend. So happy with them that we got them to install PV panels shortly thereafter. Have recommended them to others.

6 janvier 2025
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Noté 5 sur 5 étoiles

In connection with Warmworks BRB have…

In connection with Warmworks BRB have just installed a new central heating system comprising of a new boiler pipework and radiators and t99k away my creaking old system. The new central heating system is fantastic so much more energy efficient and warmer than the last. I can say that BRB provided an excellent service...well done!

19 décembre 2024
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Noté 5 sur 5 étoiles

Annual service

Had Graham attend today for annual service, was kept updated of appointment time and approximate arrival.
Graham was very friendly and completed service professionally. Great company to deal with.

17 décembre 2024
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Noté 5 sur 5 étoiles

Really happy with our new boiler and…

Really happy with our new boiler and heating system. The guys were really professional and got it all done in a day and cleaned up as well

13 novembre 2024
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Noté 5 sur 5 étoiles

Very efficient and a professional team

Can't believe how much was done in one day. Very professional and done a brilliant job. So pleased with our brand new gas installation

4 novembre 2024
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Noté 5 sur 5 étoiles

Another excellent service from same…

Another excellent service from same engineer I've had almost for 8years now always on time and very polite and proper glad I took this cover out 8years ago

24 octobre 2024
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Noté 5 sur 5 étoiles

Annual boiler service

Annual boiler service. Engineer arrived promptly, explained everything clearly and carried out the service.
Excellent.

23 octobre 2024
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Noté 5 sur 5 étoiles

Really recommend excellent service

The installers worked like machines they installed a completely new heating system including new pipework and boiler across a 3 storey home in just one day I was so impressed, the standard of work is excellent and they left the place very clean considering the major upheaval to do this while furniture etc is still in the home. All the installers were friendly and extremely hard working.

15 octobre 2024
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Noté 1 sur 5 étoiles

I had a gas boiler and fire alarms…

I had a gas boiler and fire alarms (heat alarm and smoke alarm) installed by BRB Limited , through the Warmer Homes Scotland Scheme. The service I received was highly unprofessional and unsafe.

During recent renovation work, I discovered that all the fire alarms installed by BRB Limited had been switched off since the day of installation, putting my family at serious risk. Even the alarm in the kitchen, where the gas boiler is located, was turned off. This is completely unacceptable for a service meant to improve safety.

Additionally, the engineer left a mess behind. I found debris from the boiler installation behind the washing machine, and he left my home with dirty carpets, grease-stained wallpaper, and silicone residue on the outdoor decking. After contacting the company, I received no response whatsoever.

I cannot recommend BRB Limited, as their service was both negligent and irresponsible. They failed to deliver a safe and professional job, and their lack of accountability only made matters worse. I would advise anyone considering their services to think twice.

1 mars 2024
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Réponse : BRB Heating Ltd

We are sorry to hear about your experience and appreciate your feedback. At BRB, we take safety and quality very seriously, and all our works undergo an independent quality audit to ensure compliance with regulations and industry standards.

We have no record of any concerns being raised directly with us regarding the fire alarms or the condition of your home following the installation. Had we been made aware, we would have been happy to investigate and address any issues.

With regard to the fire alarms, these are tested as part of our installation process and again an independent quality inspection is carried out after all works to ensure compliance. However after installation it is the responsibility of the property occupier to ensure they remain switched on and functional after this time. We sincerely regret any inconvenience caused and encourage you to contact us directly if you would like to discuss this further.

Noté 5 sur 5 étoiles

Incredible service

Incredible service, the guys did a fantastic job, it was a super hard job, with all concrete floors and stone walls, but they were friendly & helpful, also I had injured my back, and they kindly moved my fridge freezer and tumble drier back in place for me, which was a massive help.👍

10 octobre 2024
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Noté 5 sur 5 étoiles

Annual Boiler Check

The engineer that carried out my yearly check was one of the best. I think his name was Graham. Extremely helpful. Thank you.

7 octobre 2024
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Noté 5 sur 5 étoiles

BRB installed new heating system today…

BRB installed new heating system today work was excellent Alistair the heating engineer was was brilliant , his work was clean very neat and no mess. The electrical guys were also excellent. Would never hesitate to recommend BRB

7 octobre 2024
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Noté 5 sur 5 étoiles

Excellent service

I can only agree with the previous reviewer .A very professional service ,from the original survey through to completion . It made a major upheaval as stress free as possible .

3 octobre 2024
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Noté 5 sur 5 étoiles

Have been with this company for over…

Have been with this company for over three years for my boiler maintenance they are great as soon as you call they get back to you asp to get you the help you need

2 octobre 2024
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Noté 5 sur 5 étoiles

Great service !

BRB Heating Ltd installed a whole new heating system in our home .
The workers were pleasant , informative and extremely hard working .
It was a big job with a new boiler , radiators , underfloor piping and smoke and heat detectors fitted.
We went out for the day just after 8am to give them space to work and came home at 4pm to an excellent completed new heating system
They went through the install with me and showed me how to operate our new system .
We are really happy with both our new system and the service that BRB Heating provided.
Their staff are a credit to the company .

1 octobre 2024
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Noté 5 sur 5 étoiles

Boiler Service

Service engineer found no problems and efficiently did service

26 septembre 2024
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Noté 5 sur 5 étoiles

Arrived bang on time

Arrived bang on time, did a good job. Fast and efficient.

23 septembre 2024
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