I'd ordered 19 polybags for my son's party bags. A week passed and I'd still not received the delivery notification, then I started to worry. I read through the Trustpilot reviews from customers who h... Voir plus
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Lisez les avis des autres
A really great shopping experience. I called them as a couple of polybags were out of stock and I wanted them for a party. They called back the same day and let me know the items would be back in sto... Voir plus
Bought 15 poly bags for a children’s party. Didn’t arrive. Merchant emails to ask to submit a review but doesn’t respond to emails - phone number just rings and doesn’t respond to voicemails. Poor ser... Voir plus
My first time using this company as I was looking for bagged sets for my grandchildren’s Christmas stockings. Found the perfect sets - a snowman and a Santa at a brilliant price (much less than other... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
If you are looking for rare and discontinued LEGO products you have found the place to be. We specialise in selling hard to find LEGO sets at the best prices possible. We have a fantastic, permanent 3 for £10 off on LEGO polybags.
Coordonnées de contact
69a Avon Road, RM14 1RF, Upminster, Royaume-Uni
- 0800 520 0062
- sales@brick-a-brac-uk.com
- www.brick-a-brac-uk.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Excellent company
Excellent company. Kept fully informed of the delivery time and date- arrived on time. Highly recommended.
Prompt refund when I ordered goods in…
Prompt refund when I ordered goods in error over busy Christmas period. Will use again.
Absolutely incredible
Absolutely incredible! 5 days before Xmas and my order was delivered in just over 27 hours! Who else can do that? Fantastic service and will be using again
Poor payment system
Poor payment system - beware.....tried to make an order on this website but it did not go through and showed up on the page as order not processed, however the money was taken from my account and I am still waiting for it to be returned. Guy I emailed about it was very short and rude in response. Have had no problems on any other websites today so its a glitch with theirs. Just an honest review- not a very good company to deal with in my opinion, which is a shame as the website looks so good. Oh well, will have to try elsewhere.
I think your reply shows how rude you are - I can assure you I did not put an incorrect billing postcode in - the system on your website led to this error and now, over 24 hours later I still don't have my money back. I'm entitled to let people know that I have had a bad experience on your website, I can't afford to be £50 out of pocket and your passive aggressive emails and replies have not helped, but only made me feel worse. I hope you have a good Christmas too.

Réponse de Brickabrac
First time customer so tad nervous BUT…
First time customer so tad nervous BUT communication was great, delivery speedy and kit packed in a decent sturdy box. I'd happily recommend and , with full confidence, will be back - thank you :-)
Excellent experience
This was my first time ordering from brick-a-brac. Really impressed by the variety on offer and the prices were pretty good too. My order was processed quickly and the items were packed really neatly in the box which was great. Would definitely recommend this site to all Lego fans.
First time buyer with a great experience.
First time using brick-a-brac-uk. The Lego polybags arrived promptly and in great condition.
Accurate title, images and description. Very easy to navigate the site and payment/shipping using instant checkout.
They had useful order/shipping updates via email. No extra costs and very good price for the products provided. The order was purchased 3pm Friday and arrived Monday - super speedy delivery.
Shipping was reasonable and packed well/securely and the offers were a great incentive to shop.
Would recommend to friends and use again. I can shop with trust.
Excellent experience!
Excellent selection, delivered very fast. Many thanks!
100% recommended
Great prices and really good Lego sets options. Received the box on time. Highly recommended
Happy customer
Great speedy service and happy with our purchase. All good ended up placing a second order!
Excellent business
Excellent prices excellent service delivered quickly packed really well just as described
Excellent service
Excellent service. The item arrived so quickly packaged really well. Thank you
It's always a great experience buying…
It's always a great experience buying from these guys. Great price and quality packing and delivery.
Recommended
Great find. Really good pricing on their items. I brought various Lego, some of which is quite difficult (for me) to find. Fast despatch and very securely packaged. Will definitely be a repeat customer. Highly recommend
Very happy with my order
Very happy with my order. Great prices, quick delivery. Brilliant service!
Superb service.
Superb service.
Delivery was much faster than estimated and product was as described.
Thanks
Great priced lego
Website easy to use, always fast delivery with email communication every step of the way.
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