The British Museum Avis 

The museum itself is absolutely amazing and I will be definitely coming back however as a wheelchair user when I visited last week I had to wait forever for a lift to each floor because people who could easily walk up the stairs were using the lift and would refuse to get off. You should be putting a member of staff on each lift to make sure people who need it are prioritised. The sign you have saying wheelchair users should be prioritised is clearly not working. It ruined my visit.

Do not go here unless you’re willing to be racially and/or religiously profiled and discriminated against. My 6 year old and I had an enjoyable time at the museum l, and whilst making our way to the exit, my daughter wanted to take a picture by some doors which had some beautiful gold, followers detail on it. Upon this, a member of staff stormed over and repeatedly demanded to know why I was ‘taking photos of the doors’. I explained that I wasn’t taking pictures of the doors at all and that I was taking pictures of my daughter. The questioning continued, and he even began to look at the door with suspicion. He wouldn’t answer my question and long story short, it became obvious his concern was that I was doing some form of reconnaissance for a terror attack or one thing. He didn’t ask anyone else despite them doing the same and similar thing as me but the difference is I was the only one that is Muslim - this is obvious because of my Islamic dress code. He then scuttled off in the opposite direction without giving me the opportunity to get his name. My daughter and I walked towards the exit, stopping at the toilets on the way. Upon leaving the toilets, the same member of staff appears and when we make eye contact, he runs up the stairs to avoid me. It then became clear he was following us. I requested to speak with a manager who gave me a less than satisfactory response - that he apologised & would review the CCTV. He also told me the staff go on an equality and diversity course, which I told him is worthless if people have biases and cannot stop themselves from discriminating against people, even at work. I even showed the photos I took of my daughter to prove what I was doing. I then left as even conversing with the manager was a waste of time and I am now considering legal action.