Brown Paper Packages Avis 

218
TrustScore 4.5 sur 5

4,7

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent help when I needed assistance with delivery date. Great choice of gifts to put in package.

Noté 5 sur 5 étoiles

Lovely business and even lovelier owner. I have arranged Brown Paper Packages for my colleagues twice now. The first time (which was a while ago) we had a few issues with the courier which was easily... Voir plus

Noté 5 sur 5 étoiles

I ordered a Build a Box for my sister’s birthday and was really impressed with the excellent service I received. The company kept me updated on the progress of my order and were very responsive to my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used Brown Paper Packages several times and have always been very happy with the choice and quality of the products. Helen did an incredible job of pulling together a very last minute order... Voir plus

À propos de l'entreprise


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4,7

Excellent

TrustScore 4.5 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(218)

16 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Super shop

Super shop! I bought a hamper for my daughter and chose all sorts of goodies which was fun to do and my girl loved the hamper!
It was an international delivery and there were some issues with the delivery, but Helen from Brown Paper Packages was really on it & helped to sort it.
My daughter was thrilled with her gift and I would highly recommend

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Boxes for employee wellbeing

I arranged for almost 90 boxes to be delivered to my colleagues in the UK, and Helen and her team were brilliant, the boxes arrived really quickly.
We had a couple of user issues putting in their details, but nothing Helen couldn't help us fix.
The boxes themselves were filled with a lovely range of treats, and there was something for everyone.
We also printed a card with our company logo and a message.
I can't recommend them strongly enough.

22 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Really disappointed with the contents…

Really disappointed with the contents of my box, it was described as having an eye mask and a candle, well the eye mask is a throw away use once one, and the candle is a tea light. The socks and soap are nice, but it was a big box, for a big price with a few bits in it.

20 décembre 2022
Avis spontané
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Réponse de Brown Paper Packages

Hi Joanne - we are very sorry that you feel so disappointed with your gift box. We have been in touch with your employer who sent you your gift and we will be coming back to you with a solution. Please feel free to email me helen@brownpaperpackages.co.uk if you have any further questions in the mean time.

Noté 5 sur 5 étoiles

What a great company to order from

What a great company to order from

I ordered twelve custom-made hampers for teammates and they were here within 24 hours. The items are great quality, and will make for lovely gifts at our Christmas party. We'll definitely be using them again - thank you!

1 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

A great gift and lovely that you can…

A great gift and lovely that you can choose the items to personalise products. An interesting selection of items too, the chocolate protein bars were a hit!
The recipient was very happy, and service was fast and efficient.
Will definitely use Brown Paper Packages again

12 novembre 2022
Noté 5 sur 5 étoiles

My first but definitely not last experience <3

I chose the build my own box option and I loved the wide array of products. Gave me the sense that I have put in extra effort to carefully select what my friend would enjoy. The custom message on the postcard was the cherry on top! My friend loved his care package. He could also easily reschedule the delivery date so that he would be there to receive the package. 10/10 would definitely use this service again for all of my UK friends.

20 octobre 2022
Noté 5 sur 5 étoiles

Perfect cannot fault

I bought a care package, personalised by myself for my sister as I couldn’t be there for her birthday. She’s loved it and it arrived on time for her birthday.

15 octobre 2022
Noté 5 sur 5 étoiles

Pleased and happy

Ordered a care package for my SO the packaging was done very nicely and most of all it arrived on time made my SO happy and felt cared for ♥️♥️♥️
Though it would be nice to include some lozenges in cold and flu package too!

23 septembre 2022
Noté 5 sur 5 étoiles

Great service

Great service, arrived super quickly and nicely packaged. Brown paper packages had a good range of choice and was one of the more affordable letterbox gift companies I found.

8 septembre 2022
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Réponse de Brown Paper Packages

Thank you Alice for the wonderful comments. We appreciate your feedback.

Noté 5 sur 5 étoiles

Great indeed

7 septembre 2022
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Réponse de Brown Paper Packages

Thank you Ann for shopping with us and reviewing us.

Noté 5 sur 5 étoiles

Absolutely love this company

Absolutely love this company. It’s the first time I’ve used them and I cannot fault them. My dear friend lost his Grandparent last weekend and I wanted to send a care package that was quality and not just full of sweets. BPP has plenty of beautiful gifts to choose from to tailor your package to whoever you’re sending to. Delivery was speedy and everything was gorgeous. Will definitely use again and recommend to everyone I know!

1 août 2022
Noté 5 sur 5 étoiles

Excellent service

Excellent service, fast, efficient, helpful and thoughtful gifts.

5 juillet 2022
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Réponse de Brown Paper Packages

Thank you so much for your lovely comments and your order.

Noté 4 sur 5 étoiles

A really good gift service

Really lovely products and a good service. I've used them twice and both times the recipients were delighted with their gifts. The website could be improved to make it easier to view descriptions of items before at after you've selected them, but overall, it's a great service and I will continue to use it.

5 juillet 2022
Logo de Brown Paper Packages

Réponse de Brown Paper Packages

Hi Esther - thank you for feedback and for choosing to order from us. We are going to take your comments onboard and have been discussing them recently internally. Thank you for taking the time out to write a review.

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