Brunel Insurance for People  Avis 

I've been using Brunel for quite some years now for Car , Personal , Property Insurance . They are a good company , the people I've dealt with have always been very helpful and efficient . Thank you today for your help Rachael De'Ath . Impressed with your knowledge , excellent Customer Service and a very pleasant telephone manner . In the past I've had dealings with Simon , Louise , Taniesha ? ( not sure of spelling ) etc are all appreciated rgds Peter

Was referred by BIBA and have received excellent service. Alice Wright could not have been more helpful and patient with all my queries and questions to ensure we got the right insurance. A very efficient, informed and friendly service. I highly recommend them.

Very pleased with this service. Rachael responded quickly to my enquiries and adjusted my contract to meet non-standard requirements.

Great specialist broker, really competitive premium compared to the mainstream companies, especially given our prior medical history, easy to deal with, nothing was too much trouble, special mention for Sarah Mawson 👍.

Rachael De'Ath was very helpful in arranging my travel insurance renewal. She was competent and confident in answering questions enabling me to purchase the appropriate travel insurance for my needs. I highly recommend using Rachael.

Great service - prompt replies and explained all my queries for my travel insurance policy. The handler - Rachael De’ath - was friendly, informed and efficient.

Great service. I got referred to Brunel and Philip via the British Insurance Brokers Association and they sorted out our needs quickly and efficiently.

Philip Narborough who sorted our policy was absolutely fantastic. Nothing was too much trouble and he was able to source a policy which was complex quickly and to our satisfaction.
A great customer service

We have an excellent impression of Brunel as an organisation. Staff members are always responsive, helpful and efficient in dealing with our insurance requirements which makes us stick with Brunel for a long time now.
Ruben, Rachael, Chloe, and Katherine have been very helpful in the past, and recently Wynne too. Rachael has always been of assistance to us since 2021, clarifying various queries, updating us on each step and finding the most appropriate products for us.
Great service!

Whenever I contact Brunel I always find them extremely knowledgeable and trustworthy. Chloe, Rachael and Katherine have each been excellent

Our agent, Philip, was an absolute star.

We had a very complex situation with regard to home insurance and he worked hard on our behalf to get what was needed.

Particularly impressed with how he was very prompt and processed changes, worries, new information, etc and liaised with the underwriters

Responsive, polite, transparent.

I have used Brunel Insurance for a few years for various Insurances and I am extremely happy with their service and I can thoroughly recommend them
Rachael has just renewed my travel Insurance and offered fantastic service

Friendly, knowledgeable, efficient service. What's not to like:-)

Rachael De'Ath was extremely helplful throughout the renewal process. She communicated effectively and efficiently by email and on the phone, and when I had some questions she showed good knowledge and answered my concerns. It was also easy to get hold of her when I rang.

Personal service and great help. Very reassuring if your circumstances are complex.
Philip and team are excellent

Excellent service from Philip to help me with obtaining insurance on a renovation in a complicated situation and at short notice. He took time and had the patience to explain all the options and various definitions to me, and was able to find me the cover required, in time and at a fair price.

Excellent professional swift service +
Communication with R, she was not only professional and swift but she listened to additional detailed and somewhat complicated relevant information which she was able to professionally, do the best with, on the spot and with additional investigation, coming back swiftly with all the required information. R has since followed up professionally and was able to solution unexpected, with immediate effect, changes successfully professionally. I have had telephonic communications with several other staff members at Brunel Insurance for People Brokers whom were All swift, professional, going the extra mile to provide excellent customer service satisfaction. We are definitely adding any other insurance requirements we have to Brunel Insurance with this group of professional staff.

Very helpful and professional service received from Philip. Regular updates received which is important in being kept abreast of progress and delighted with the final solution offered

The adviser (Rebecca ERVIN) was brilliant - Very knowledgeable & extremely helpful & efficient - my daughter has a medical condition & she is travelling with college & is under 18 & my daughter needed special insurance for under 18s - we will be definitely using Brunel Insurance for People in the future if we need to book travel insurance abroad again - thank you