Brunel Insurance for People  Avis 

Initially switched house insurance using Brunel. Whilst competitive they were also very pro active in communications. Again with the renewal this year they were very pro active in providing a quote in good time and happy to answer all and any questions.

Excellent service, very happy with Brunel who look after all of my house insurance. Special thanks to Rachael.

In arranging a travel policy as an older person I found the broker (KC) at Brunel Insurance both reassuring and knowledgeable. She was able to place the business to cover medical conditions for an extended episode of travel and at a price that provided very good value. I wouldn't hesitate to contact them again.

I needed help to set up a 90 day cover in Europe for myself and my wife and Alice Hardcastle proved very helpful is providing what we needed

Just renewed of my house insurance policy for my property through Brunel on the phone with Rachael, and I'd like to confirm that my dealings with her and with Brunel both today and in the past have been conducted politely, professionally and satisfactorily. I have no hesitation in recommending Brunel to other insurance customers.

I was recommended to Brunel for my business insurance and was so impressed with the professional yet personal service, that we also renewed our house insurance with them.

Ben (business) & Rachael (home) are always so efficient and accommodating. They are always happy to answer any queries and have always gone the extra mile to ensure we are covered correctly and most cost effectively. Insurance is a necessary evil but they definitely make it as positive as possible

Rachael DeAth contacted me about my renewal. I was very pleased about this as I would have forgotten. Very pleasant lady an easy to talk to Thank you for reminding me

Contacted me with renewal date , helpful and easy to renew , would be very happy to recommend

Was recommended to Rachel by my neighbour, was extremely impressed with the quality of the service. Even saved me £300 and more extensive cover.

I have dealt with Brunel Insurance for a number of years, and find them efficient and helpful, particularly when changing the details of insurance/the insurer. They are prompt with the reminders about renewals, and back this up with the results of research for the new policy. Rachel is the latest phone contact I have had, and well up to the standard of her predecessors. She was courteous, helpful and knowledgeable about the terms of the policy offered when questioned. It was, again, a pleasure to do business with the company.

Thank you to Rachel for your prompt replies and for all your help with the process.
I would highly recommend Brunel to all my friends and family

I am very happy with all efforts made by Rachael on my behalf and she managed to get a better price for me than last year with Aviva by using a different company. Thank you Rachael.

Excellent experience dealing with Brunel for our buildings and contents insurance. Julie handled everything quickly and efficiently and I wouldn't hesitate to recommend them.

Rachel was very knowledgeable about the product and very helpful in getting the right insurance for me.

Brunel now deal with my business & personal insurance requirements & have always been very competitive backed up by excellent customer service. Def. 5 stars.

Rachael - Brunel Insurance Agent
I had the pleasure of dealing with Rachael, online and occasionally by telephone, over an extended period while we sorted out the adjustments necessary to my building insurance due to an imminent sizeable extension. Rachael kept to the task diligently, despite some complications caused by the building contract and the builder's own insurance policy. Everything was resolved satisfactorily. I was very happy with her efficiency.

Dealt with Rachel - she emailed me when I was away on holiday and I asked her to re-contact once I had returned. This she did and all the insurance information was sent again - all quite simple.

Katherine Cleeve at Brunel has provided exceptional service. She found a company that could accmodate our unusual travel insurance requirements (multiple dates, ages, extended duration, covid, etc). Her calls and emails were always timely and clear. When we (and so many other travellers hit snags in our summer 2022 journeys, the insurance company's phones were difficult to access, but Katherine helped us file our claim (SO above and beyond!) and provided useful advice about the types of claims we were filing. I will certainly be looking to Katherine and Brunel for all my future insurance needs! - Sam in Bristol

Rachael has been very helpful and extremely efficient in rearranging the revised cover requirements on my Buy to Let property. Especially as there was only a day or so in which to execute before the renewal date passed.

The service is brilliant. Both for my business and home.