Burrows Motor Company Avis 

My wife and I have just bought our 2nd pre-owned Yaris and 3rd 3 year service contract from Burrows, Toyota Sheffield. That in itself speaks volumes! Their trade-in offer was generous, and overall cost more than fair. On collection, it was as near to shown-room condition as possible. A special thanks to Owen Pearman, Steve Masson and Mandy. You set the benchmark for customer service, help and advice which all businesses should strive to achieve.
Many thanks from David & Hazel.

Excellent service and knowledgeable staff, especially Owen who helped me purchase my car.

Charlie and his team did a great job on my car, the technician that worked on my car even took the time to explain what he had done.

Bought 5 cars from this showroom ,each purchase has been a seamless experience the moment I walked into the showroom for the first time
Everyone is v helpful and friendly
Special mention goes to Bill Merrick who we call Mr Toyota.His knowledge about the products is extensive ,he never pressured you into making any decisions,always helpful .I recently introduced a friend to the Toyotas as she was in the market for a new car,so impressed was she by Bill and his advice she purchased a Toyota within days
I would not hesitate to recommend Burrows Toyota Sheffield
Mr Toyota is a credit to the company

Excellent service from Abdull Salem.
Lovely friendly knowledgeable and welcoming young man.
We will definitely buy again from him !!
Jamie thank you for your tech help!!

Good information from sales staff. All questions answered.

Found the staff very helpful, Julie Webster was very good with the purchase of our car, a credit to the company. Mr & Mrs Whalley.

Everything went well from start to finish chloe was a excellent advisor could have not wished for more thankyou

Our experience at Toyota was made great by the sales team who dealt with us during the purchase of our new vehicle.
Isabelle and Daniel along with senior sales managers made the whole experience perfect and we thank them for that and give them a 5 star rating and 10 out of 10 for customer service.

An excellent experience

Bought a new Rav4 from Toyota Worksop and can not praise the sales team enough. Adrian was incredibly helpful throughout the whole purchasing process and Abbi was friendly and welcoming, making sure everything ran smoothly. The hand over of the car was easy and we drove away without any issues. Can highly recommend, a great team effort!

Amazing experience 🌟
Evelina and Jack, thank you so much!

Very professional, friendly service, nothing to fault, never wasted my journey time from Leicester to show me the car I’ve wanted….

Went to change my car and ended up buying a brand new Yaris. No pressure just helpful information and friendly customer service from Abdull. Everyone great throughout the whole process no jargon or heavy selling techniques. Very happy customer.

Wonderful experience!
The car was exactly as described and to a high standard. Luke our salesman was meticulous and a very good boy! The staff were not pushy at all but when asked they provided all the information required for service plans, breakdown, and MOT. I look forward to seeing everyone again for our next purchase. Well done!

Made a telephone enquiry to the Barnsley Toyota dealership to see if the MOT advisories on a used Rav 4 would be addressed before sale. Was promised an update and some photos to show the general condition of the vehicle. No response to date. Probably a lucky escape as my expectation on any decent level of aftersales support would be very low based on my presale experience.

07/10/24 - still no response despite the comments from the dealer - cut and paste response. AVOID AVOID. Trustpilot becoming a joke as continues to rate organisations that respond but do not address shortcomings.

Professional and experienced great service. Owen did an excellent Job

We recently purchased a stunning one year old CHR from Burrows Rotherham.
Have to say from start to finish every member of staff we came in contact with were friendly, polite and above all professional. From the initial contact with Mo who explained our options clearly in a non pushy manner to the handover with Dan made it an all round great customer experience. Mention to Brian (manager) too, very personable and helpful.
Highly recommend.

I recently purchased a car from Sheffield with the help of Luke Taylor, and I couldn’t be happier with the entire experience. From the moment I walked in, Luke’s professionalism, knowledge, and friendly demeanor made the process smooth and stress-free.

He took the time to really understand what I was looking for, offering valuable advice without any pressure, which is rare to find in this industry. Luke was incredibly patient, answering all my questions thoroughly, and made sure I felt confident in my choice before moving forward.

The entire transaction was seamless, and Luke went above and beyond to ensure I was completely satisfied and so did all the staff too. If you’re in the market for a car, I highly recommend working with burrows Sheffield and Luke. He made the experience enjoyable and easy even if I was being a bit awkward at times!

Excellent service from Burrows Doncaster especially from Julie. As always she looked after us so well with the purchase of our new car which were very pleased with. This our 6th car purchase from Burrows and would recommend them to anyone.