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Welcome to Cadmus Property, your trusted boutique block property management company in London. We are dedicated to delivering personalized, high-quality services, ensuring each property is managed with exceptional care and attention to detail. Experience unparalleled peace of mind, knowing your property is in the safest hands.
W2 5EU, London, Royaume-Uni
3,9
4 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Cadmus Property have been fantastic at managing our building from day one. Responsive on emails, quick to action any issues and thorough and professional.
Réponse de Cadmusproperty
Thank you for your kind review.
We are delighted to hear that you have been pleased with our management of the building in NW London.
We greatly appreciate your feedback and look forward to continuing to provide a responsive and professional service.
I’ve had the pleasure of working with Cadmus Property for years, and I can confidently say they set the standard for excellence in block management. Their team combines professionalism with a proactive approach, ensuring every detail is taken care of smoothly and efficiently.
Réponse de Cadmusproperty
Thank you so much for your kind words. We’ve really valued working with you over the years too, and it means a lot to know our efforts are making a difference.
We have been with Cadmus Property for a few years and can attest to a high standard of work, especially for the contracted fee. This has included site maintenance as well as renovations, which have been completed to a high standard and rectified mistakes and lesser quality work by our previous property manager. Communication has been regular, prompt, and forthright, with candour that simplifies the whole process.
Réponse de Cadmusproperty
Thank you for taking the time to share your experience. We’re very pleased to hear that our work has met your expectations and that our approach to communication has been helpful. We value your trust and look forward to continuing our work together.
Engaged them to manage a small block of 4 flats, to manage accounting, regular maintenance etc, and they increased the management fees by 25% within 10 months of having been engaged, then threatened to cancel our contract with 2 weeks notice. Meanwhile, the team was sloppy with various contractors visiting on short or no notice, then unable to complete the works, with numerous jobs left half completed or incorrectly done, and requiring numerous follow-ups. One example was when the drainage pumps were faulty, we were told we would have to wait 2 weeks for anyone to attend, despite having told them there was a sewage smell when entering the building, which may have escalated into a bigger and more expensive issue.
Very frustrating and disappointing experience. Perhaps the experience would have gotten better over time as they got more familiar with the property, but the price-gouging and threats were pretty appalling. Unclear if this was a will or skill / competence issue, but very disappointing either way.
Réponse de Cadmusproperty
This review was posted before our company had a Trustpilot profile, which is why our reply comes later.
No “threats” were ever made — we simply confirmed management would end at contract close, while extending service by an extra month.
The drainage delay related to NH Pumps, a contractor appointed by the leaseholders before our management, who were closed over Christmas.
Notably, just three months earlier the leaseholder recommended us to another block in Queen’s Park, West London, and on the same day this review was written, they also asked us to extend their own management for a further two years.
We believe this better reflects the standard of service we provide.
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