Carolina Biological Supply Avis 9

I ordered 6 bullfrog tadpoles, when I received them most were barely an inch long and already had legs. This is NOT the normal size and development of a bullfrog.

Larvae took over 12 days to ship, by the time they arrived, all were dead. Emailed company, they shipped new ones out, arrived two days later, this time tightly wrapped in thick bubble wrap- ALL DEAD. My 7 year old was crushed. I’ve reached out again, still no response. This seems like borderline cruelty and harsh treatment and transport of insects.

I placed an order last year for the small toads, and they arrived in a reasonable amount of time, but after placing my order several months ago, the three small toads are always off and on backorder, and still haven't arrived.

Disappointing and gets in the way of learning. Spent 6 hours on a lab Carloina sciences sites should take 60 minutes. Then when going to upload images carolina science cannot find them from my google drive. I already allocated access. This is going to take me even longer to figure out and I am annoyed my school isn't just printing a sheet to follow instructions for to then submit to their portal.

200+ dollars for everyday household items and poor quality safety equipment. This company takes advantage of inflated education budgets to charge sinful mark ups on largely useless products.

I would give this company ZERO stars if I could. Experience was trash. Delivery date is not your actually deliver date, it’s way later. The best part is… there is none they don’t return your messages nor phone calls and when they do reply to an email it’s days later. Putting in a ticket for help doesn’t do anything. Why even do business with them. If you want to be lied to and have your time wasted, they are the company for that.

I ordered, paid, got a virtual receipt and checked my credit card for the purchase of caterpillars for my PreK class.
I was contacted about giving my credit card info again because the authorization had expired. I did not have the funds to pay again for the order so a rude operator put me on hold, then hung up on me. When I contacted them again, there was nothing they could do. I am out of my money...until it appears back on my card...and my students will not get to see the life cycle of a butterfly from Carolina Biological again. So disappointing....

The 10% ammonium hydroxide they are selling IS NOT 10%! (The SDS for this product lists it as 2.5% maximum). In fact, the bottle you receive is even a different brand than what is shown on the website.

My purchase price was refunded.

They took my payment but provided no product. I'm out of pocket ~300USD.