Carpet fitted on stairs and landing after a 6 week agreed wait due to out of stock at time. Salesman was informative and the fitters that uplifted and replaced our carpet were excellent and very profe... Voir plus
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Bond Street, CV11 4FN Nuneaton, Warwickshire, GB
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Carpet fitted on stairs and landing after a 6 week agreed wait due to out of stock at time. Salesman was informative and the fitters that uplifted and replaced our carpet were excellent and very profe... Voir plus
L'entreprise a répondu
Although calling late in the day Cofi at the Nuneaton branch was both extremely patient and informative whilst we chose a mattress. Full marks for the service provided, with the cheerful attention b... Voir plus
L'entreprise a répondu
It was a pleasant experience coming into the shop, we got prompt attention without being set on as soon as we walked in. We spent a few minutes looking around and then got some help from Paul, who was... Voir plus
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Carpet fitting got cancelled on the day with no other option offered aside from a date with another 2 week wait.... not really helpful as we now have to avoid cuting our feet on the gripper bars....... Voir plus
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Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Bond Street, CV11 4FN, Nuneaton, Warwickshire, Royaume-Uni
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Carpet fitted on stairs and landing after a 6 week agreed wait due to out of stock at time. Salesman was informative and the fitters that uplifted and replaced our carpet were excellent and very professional.

Réponse de Carpetright Limited - Nuneaton
Very nice man That helped us buy the right carpet today.

Réponse de Carpetright Limited - Nuneaton

Réponse de Carpetright Limited - Nuneaton

Réponse de Carpetright Limited - Nuneaton
Sales person was very informative , friendly + efficient on my recent carpet purchase.. I would certainly use them again.

Réponse de Carpetright Limited - Nuneaton
Keith was very patient and informative he wasn’t pushy just there for advice my daughter was impressed and will be buying a bed in the near future from yourselves

Réponse de Carpetright Limited - Nuneaton
Paul, the salesman, was very helpful, talked us through each stage, explained the difference in underlays etc and was just generally helpful and attentive to our needs. Would definitely recommend.

Réponse de Carpetright Limited - Nuneaton
Paul provided excellent customer service. Shared knowledge and advice on different products and talked through pricing options.

Réponse de Carpetright Limited - Nuneaton
Paul, at the Nuneaton store was polite and helpful from start to finish.
He explained the prices and process well and we’re all booked in for a couple of weeks time 😊

Réponse de Carpetright Limited - Nuneaton
Thanks Michael, excellent service, found just what we wanted.

Réponse de Carpetright Limited - Nuneaton
Once we explained what we wanted we were shown every carpet that would meet our requirement.

Réponse de Carpetright Limited - Nuneaton
Keith was very friendly and helpful. Someone came to measure

Réponse de Carpetright Limited - Nuneaton
Good it if I hadn't asked questions many people would have walked out ! The figures sent from £9000 to £4300 when in fact the total cost is £2350. The response I got when questioned was "he's training"......that could have lost you business !
In the end I dealt with Anthony who was relief Manager while Kofi away (he told me Manager of Erdington).....very good.
My only other comment is the packaging charge.....keep it simple alter the narrative to "delivery charge"
Admin fitting charge,I would scrap and increase elsewhere or lose in carpet/underlay or give slightly less discount.
In summary all people want to know is how much they have to pay....NOT ALL THE "ADD ON"S".
Yours

Réponse de Carpetright Limited - Nuneaton
Kofe delivered great customer service. Really helpful and patient while I made my choices.

Réponse de Carpetright Limited - Nuneaton
Keith was very helpful and informative and showed me options I wouldn’t have thought of. Thanks again

Réponse de Carpetright Limited - Nuneaton
Was helped out today by Keith & he went above and beyond to talk me through all the best options & helped work out the costs for the carpets for my new house

Réponse de Carpetright Limited - Nuneaton
Very helpful and efficient staff in store. Carpet fitted the same day by friendly, professional fitters.

Réponse de Carpetright Limited - Nuneaton
Very helpful and efficient staff. Fabio was excellent and very knowledgeable.

Réponse de Carpetright Limited - Nuneaton
People were very welcoming and friendly very helpful in what we wanted and expected of service......

Réponse de Carpetright Limited - Nuneaton
Kovi at the Nuneaton store was great. Very knowledgeable and helpful

Réponse de Carpetright Limited - Nuneaton
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