13 High Street, RH2 9AA Reigate, Surrey, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into Carpet Right in Reigate this morning after being let down by another company. The manager was a lovely lady who helped me out immensely as I had no idea what I wanted. She made it very eas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve ordered a carpet from your Reigate store the manager Caroline was absolutely brilliant very friendly and helpful. We made a little mistake with our measurements and she solved it it for us with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emily served us in the shop and she is the epitome of customer services - pleasant, enthusiastic and informed. She sold us the carpet and I’d have no hesitation from commending her for outstanding s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kris was very engaging, knowledgeable and we felt like he was trying to find the best deal for us. He listened to our requirements and showed the best match for us. He was thorough and patient with u... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Entrepreneur spécialisé dans les revêtements de sol
  2. Magasin de meubles de chambre à coucher
  3. Magasin de moquette
  4. Magasin de revêtements de sol
  5. Magasin de meubles
  6. Décorateur d'intérieur

Écrit par l'entreprise

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Coordonnées de contact

  • 13 High Street, RH2 9AA, Reigate, Surrey, Royaume-Uni

4,1

Bien

TrustScore 4 sur 5

72 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

unprofessional.

redhead lady came into house without permission from house owners after being sent away once already. horrible service.

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great

Great, flexible service.

27 juin 2024
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Alexander,

Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean

Noté 5 sur 5 étoiles

Great staff and service

Staff were very professional and polite. Felt that they gave us a fantastic deal, especially due to the high quality.

21 mai 2024
Avis spontané
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Susan,

Pleased to hear about the polite and professional service you have had and the fantastic deal with your order.
Thank you for your review.
Regards
Dean

Noté 5 sur 5 étoiles

Went in the other day to sort out a new…

Went in the other day to sort out a new carpet for a bedroom. Caroline was v.helpful and helped me find the best carpet for my budget and needs

12 juin 2024
Avis spontané
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Lewis,

Pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean

Noté 5 sur 5 étoiles

Really helpful member of staff

Really helpful member of staff, efficient service. Very pleased.

8 juin 2024
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Noté 5 sur 5 étoiles

Caroline was very knowledgeable and Helpful

Caroline was very knowledgeable and helpful - made sure I had a good look at the various options and helped verify my choices. Nice update personality - Thankyou

19 mai 2024
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Nic,

Pleased to hear about the helpful and knowledgeable service you have had from Caroline.
Thank you for your review.
Regards
Dean

Noté 5 sur 5 étoiles

Great service!

Caroline at the Reigate branch was excellent and made the whole ordering process easy. She is very knowledgeable and answered all my questions. I would highly recommend Caroline!

4 mai 2024
Avis spontané
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Claire,

Pleased to hear about the great service you have had from Caroline.
Thank you for your review.
Regards
Dean

Noté 1 sur 5 étoiles

Horrific service

A horrific service and still only have half of our carpet laid and carpet right are unable to tell me if and when they can complete the job.
Very poor service and communication don't be fooled by what appears a good deal.

8 mai 2024
Avis spontané
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi,

I am sorry to hear about the experience you are having.
We have a complaint logged and we will investigate to make sure things are put right.
Regards
Dean

Noté 5 sur 5 étoiles

Helpful local shop

Friendly staff, knowledgeable, it was quick and easy to sort out what I needed

6 avril 2024
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Alison,
Pleased to hear how knowledgeable our team were for you
Thank you for your review
Regards,
Amalia

Noté 4 sur 5 étoiles

Great but plan for lead times

Very friendly and helpful staff. Would use them again because they are so convenient and reasonably priced. 4/5 because the lead time for fitting is two weeks for a very small room which was a bit disappointing. Guess I need to plan further ahead next time.

25 mars 2024
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Laurie,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Noté 5 sur 5 étoiles

New carpet

We’ve ordered a carpet from your Reigate store the manager Caroline was absolutely brilliant very friendly and helpful. We made a little mistake with our measurements and she solved it it for us without any issue. We would certainly recommend you to other people.
Andy & Sally Gardner

23 février 2024
Avis spontané
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Sally,

Pleased to hear about the brilliant service you have had from Caroline.
Thank you for your review and recommendation.
Regards
Dean

Noté 5 sur 5 étoiles

get the Carpet Right fir you

the staff are very friendly and go out of their way to help you find the right one for you

12 février 2024
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Hazel,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

Noté 5 sur 5 étoiles

Good efficient and friendly service

Good efficient and friendly service - hassle-free and good value.

3 février 2024
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Luke,

Pleased to hear about the friendly and efficient service you have had and the good value with your order.
Thank you for your review.
Regards
Dean

Noté 5 sur 5 étoiles

Amazing service from the manager

Amazing service from the manager
Very helpful
Well done

16 janvier 2024
Avis spontané
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Leanne,

Pleased to hear about the amazing service you have had.
Thank you for your review.
Regards
Dean

Noté 5 sur 5 étoiles

Great service

Very helpful staff who gave great suggestions. The surveyor was booked quickly and the quotation came through promptly. The fitting was also booked in really quickly. Excellent service.

6 janvier 2024
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Beverley,

Pleased to hear about the great service you have had from the team.
Thank you for your review.
Regards
Dean

Noté 5 sur 5 étoiles

Refreshingly honest customer service

Excellent service from the store manager who obviously new her products extremely well. No hard sell here, just refreshingly honest customer service.

1 janvier 2024
Avis spontané
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Gary,

Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean

Noté 1 sur 5 étoiles

This company sells rugs that they don't have in stock.

Read the title. Yep. This company has strung me out for the better part of 2 months for a rug that they claim that their "manufacturer did not receive the order".

Upon contacting customer support, they re-placed the order a month later after the initial order.

One month after that, still no rug, and customer support again claims that they will "contact the manufacturer to figure out where the rug is".

Absolute joke of a company. Sells items that they don't know the whereabouts of or if it exists to begin with. Their choice of manufacturer also reflects on them as a company.

I would avoid, check out more reliable options such as Habitat (Argos), Dunelm, or even eBay.

2 janvier 2024
Avis spontané
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Laurent,

I am sorry to hear about the experience you are having and the delay with your order.
We will investigate to get an update and answer asap.
Regards
Dean

Noté 5 sur 5 étoiles

Helpful

Very helpful sales person in the Reigate store we visited. Happy to help with explaining the different types of carpet and suitability for the room it is going in.

25 novembre 2023
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Sharon,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

Noté 5 sur 5 étoiles

The woman who was there was very…

The woman who was there was very helpful and talk me through everything.

20 novembre 2023
Logo de Carpetright Limited - Reigate

Réponse de Carpetright Limited - Reigate

Hi Evelyn,

Very pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus