Excellent service in relaxing atmosphere with no pressure selling. We were allowed to wander around the store without constant offers to assist, which was really appreciated. Our questions were answer... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2a Bridge Retail Park, Finchampstead Road, RG40 2NU Wokingham, Berkshire, GB
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Lisez les avis des autres
Placed an order today for carpets. A very professional and helpful service as always from my local store in Wokingham. The advice and excellent service from sales advisor, Dominika made the process ve... Voir plus
L'entreprise a répondu
So far, our experience with Carpetright has been very positive. The chap in the shop was extremely helpful and let us borrow a couple of samples to take home to help us make a decision. The man who c... Voir plus
L'entreprise a répondu
My wife and I recently visited the Carpetright branch in Wokingham to choose new carpets for our home. Kieron, the salesman, was very helpful. He took the time to understand our needs and preferen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entrepreneur spécialisé dans les revêtements de sol
- Magasin de meubles de chambre à coucher
- Magasin de moquette
- Magasin de revêtements de sol
- Magasin de meubles
- Décorateur d'intérieur
Écrit par l'entreprise
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Coordonnées de contact
Unit 2a Bridge Retail Park, Finchampstead Road, RG40 2NU, Wokingham, Berkshire, Royaume-Uni
4,3
Excellent
87 avis
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What is happening with this complaint
What is happening with this complaint.
Reply from Carpetright Limited
5 days ago
Hi Lesley,
I am sorry to hear about the experience you are having.
There is a complaint logged and we are investigating the issues.
Regards
Dean
10 juin 2024
Avis spontané
Réponse de Carpetright Limited - Wokingham
Hi Lesley,
I am sorry you have not been contacted.
We will chase this up for a response.
Regards
Dean
You took my money on the day you…
You took my money on the day you announced you were going into administration
I see your reply, I have a date for laying 19 Aug. I will let you know if it happens.
12 juillet 2024
Réponse de Carpetright Limited - Wokingham
Hi Gillian,
We not in administration and orders are still being processed.
Regards
Dean
Prompt service
Prompt service, rapid estimate and quote, fitting booked in for one week later. Smoothie efficient service.
25 juin 2024
Réponse de Carpetright Limited - Wokingham
Hi Susan,
Pleased to hear about the prompt service you have had.
Thank you for your review.
Regards
Dean
Excellent service in relaxing…
Excellent service in relaxing atmosphere with no pressure selling. We were allowed to wander around the store without constant offers to assist, which was really appreciated. Our questions were answered fully and we were given space to make decisions without being badgered to maker specific choices. Very refreshing.
22 juin 2024
Réponse de Carpetright Limited - Wokingham
Hi,
Pleased to hear about the excellent service you have had throughout the process.
Thank you for your review.
Regards
Dean
Carpet fitter was efficient and helped…
Carpet fitter was efficient and helped shift awkward bookcase afterwards. Much appreciated.
5 mars 2024
Réponse de Carpetright Limited - Wokingham
Hi Robert,
Pleased to hear about the helpful and efficient service you have had.
Thank you for your review.
Regards
Dean
Helpful Service and Smooth Installation at Carpetright Wokingham
My wife and I recently visited the Carpetright branch in Wokingham to choose new carpets for our home. Kieron, the salesman, was very helpful. He took the time to understand our needs and preferences, guiding us through the various options with patience and a friendly attitude.
The installation process went smoothly. The installer arrived on time and was efficient in their work. The carpets were fitted well, and we are very pleased with the results.
Overall, our experience with Carpetright in Wokingham was positive. We would recommend this branch, especially Kieron, for anyone looking for good service and reliable carpet installation. Thank you, Carpetright.
30 mars 2024
Réponse de Carpetright Limited - Wokingham
Hi Glenn & Charleen,
Pleased to hear about the excellent experience you have both had with us throughout the process.
Thank you for your review.
Regards
Dean
Great selection of carpets and some…
Great selection of carpets and some good offers but many were 6-8 weeks for delivery which didn’t work for me unfortunately. Staff were helpful and courteous.
16 mai 2024
Réponse de Carpetright Limited - Wokingham
Hi Lorri,
Pleased to hear about the great selection you have found with us and how helpful the team were.
Thank you for your review.
Regards
Dean
Friendly and efficient communication
Friendly and efficient communication with my best interests and heart.
26 mars 2024
Réponse de Carpetright Limited - Wokingham
Hi William,
Pleased to hear about the friendly and efficient service you have had.
Thank you for your review.
Regards
Dean
Friendly and helpful staff
25 février 2024
Réponse de Carpetright Limited - Wokingham
Hi Derek,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Very pleasant helpful staff
27 février 2024
Réponse de Carpetright Limited - Wokingham
Hi Amanda,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Ordered flooring that was in stock and…
Ordered flooring that was in stock and still no ship date provided 4 weeks on. Poor communication and I suspect order was missed from your process of how orders are logged with branches.
27 janvier 2024
Réponse de Carpetright Limited - Wokingham
Hi Terry,
I am sorry to hear you have not heard back about your order.
We will make sure you are contacted.
Regards
Dean
Great service
Really pleased with carpet.
Service from choosing to the fitters was spot on.
Thank you
16 février 2024
Avis spontané
Réponse de Carpetright Limited - Wokingham
Hi David,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Customer service was excellent
17 février 2024
Réponse de Carpetright Limited - Wokingham
Hi Veronica,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
So far
So far, our experience with Carpetright has been very positive. The chap in the shop was extremely helpful and let us borrow a couple of samples to take home to help us make a decision. The man who came out to measure was very pleasant and professional. I received a phone call to book the fitting within minutes of having paid the invoice. I couldn't fault the service I've received so far. Very happy at this stage - only hope we like the carpet once it arrives!
3 février 2024
Réponse de Carpetright Limited - Wokingham
Hi Clarissa,
Pleased to hear about the positive experience you have had and how professional the team were for you.
Thank you for your review.
Regards
Dean
Réponse de Carpetright Limited - Wokingham
Hi Maria,
Pleased to hear about the very good experience you have had.
Thank you for your review.
Regards
Dean
Kieron was very helpful and our carpet…
Kieron was very helpful and our carpet was ordered efficiently and took in to consideration our short time frame!
21 janvier 2024
Réponse de Carpetright Limited - Wokingham
Hi Bethany,
Pleased to hear about the helpful and efficient service you have had from Kieron.
Thank you for your review.
Regards
Dean
A nice friendly service
A nice friendly service. Was extremely helpful with my choice of carpet. Was not felt to be under pressure at all. The measure was done quickly and efficiently. Once again no pressure. I purchased my carpet and booked a fitting date to suit me. I will certainly use Carpetright again and recommend them to others.
19 janvier 2024
Réponse de Carpetright Limited - Wokingham
Hi Michael,
Pleased to hear how helpful our team were for you.
Thank you for your review.
Regards,
Amalia
Helpful saleslady
5 janvier 2024
Réponse de Carpetright Limited - Wokingham
Hi Margaret,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Réponse de Carpetright Limited - Wokingham
Hi Kevin,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Knowledgeable and friendly staff.
I as greeted as I entered the store. The staff were knowledgeable and friendly. I have now placed an order for a carpet that best suits my needs and at a price that suits.
3 novembre 2023
Réponse de Carpetright Limited - Wokingham
Hi Diane,
Pleased to hear about the friendly and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
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