Borrowed twice from C4UN whilst repairing my credit. Their underwriting team is thorough in my experience. My score was less than desirable when I took out my first loan, however, they examined my inc... Voir plus
L'entreprise a répondu
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Applied for loan in April 2022 as I needed to buy some computer parts for my PC, which I paid off in the next 3 months. The loan was approved within 30 mins and the money was in my account within the... Voir plus
L'entreprise a répondu
Would have been 5 stars apart from trying to update payment details and the online link not working and call centre staff talking amongst themselves whilst I'm trying to make my final payment.. other... Voir plus
L'entreprise a répondu
Much better experience this time as needed funds on the day and all processed within a few hours. 4 star only because interest rates higher than I would ideally like but needed urgently. Very helpful... Voir plus
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It was quick and didn't mess me about…
It was quick and didn't mess me about like a lot of loan companies.
20 octobre 2022
Avis spontané
Réponse de Cash4unow
Dear Simon Cooke, thank you for your positive review, I will be sure to pass this on to our Team. Regards, Cash4unow.
Application form is quick and simple,
Application form is quick and simple,
After a short phone call confirming my details I was approved.
The money was in my bank account on the same day.
My loan is now cleared with no harassing phone calls, texts or emails. I honestly feel this company values the people they lend to.
20 octobre 2022
Avis spontané
Réponse de Cash4unow
Dear Kim, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Regards, Cash4unow.
Disgusting! Worst customer care experience ever!
Disgusting!
If I could give zero stars I would! The lack of care and professionalism from this company is shocking, I have had serious mental health issues which had landed me in hospital, I lost my job and my house and can barely pay for anything, I explained my circumstances to this company and they couldn't care less! I offered to set up a payment plan that I could afford and they refused this, I asked not to be contacted via phone as I have extreme anxiety talking on phones and yet they have spammed me with constant calls. I am now looking into putting myself into serious debt or declaring bankruptcy just to get these people to stop harassing me. Worst experience I have ever had, the lack of customer care is sickening.
15 octobre 2022
Avis spontané
Réponse de Cash4unow
Dear Lauren,
Thank you for sharing your experience, we’re sorry to read you are unhappy with the service you have received. We will pass on your comments to the relevant department as part of our feedback process.
If you wish to pursue a complaint, please e-mail us on info@cash4unow.co.uk and we will look into the matter thoroughly.
Kind regards,
Cash4UNow.
Yeah
Yeah, they gave me a loan when no one else would, nothing dodgy, all went smooth, thank yoi
15 octobre 2022
Avis spontané
Réponse de Cash4unow
Dear Jamie, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Kind Regards, Cash4unow.
Very helpful and there when needed
11 octobre 2022
Avis spontané
Réponse de Cash4unow
Dear John, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Kind Regards, Cash4unow.
Non existent customer care
Awful company. Have tried umpteen times over the past weeks to apply, constantly filling the application only for it NOT to allow me to SUBMIT grrrr! Emailed them in September and they couldn’t even be bothered to reply. Very shoddy on all levels. Look at all the erratic reviews on TrustPilot AND their Google reviews are even worse! Tread carefully with this UNPROFESSIONAL firm. Gone are the days when Payday lenders got away with such awful practices. You had your chance but couldn’t be bothered. I’ll see it as a lucky escape!
11 octobre 2022
Avis spontané
Réponse de Cash4unow
Dear Al,
We are sorry to hear that you are dissatisfied with the level of service provided by Cash4Unow. We treat all expressions of dissatisfaction seriously. Please can you e-mail us on info@cash4unow.co.uk so we can investigate your concerns thoroughly and provide you with a response.
Kind regards,
Cash4UNow
Réponse de Cash4unow
Dear Jane, thank you for leaving such positive feedback, our Team really like to hear where they have been helpful and I will ensure your positive review is passed on to them. Regards, Cash4unow
Easy fast and even on weekend job…
Easy fast and even on weekend job done…nice….
8 octobre 2022
Avis spontané
Réponse de Cash4unow
Dear Florin Stan, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Regards, Cash4unow.
Make sure your money is in at 5 am…
Make sure your money is in at 5 am otherwise they automatically default your account and ask for the total amount owed, they will not try later in the day so if you work in an environment where you can’t use your phone during the day then beware
They have this silly online ska code verification that never works so when you try to pay them on the website you can’t as it tells you that you are typing the code wrong. Very clever way to put ppl into default i have to admit. Cyst services are short houred so if ur working full time you will struggle to get in touch with them as hold times are high. Just a rubbish company , get rid of that terrible code system let ppl go on to your website and pay manually - update - you applied for the original amount on the first day.m, then applied for the full amount remaining on the second day (and sent me an email saying I was in default on the same day the payment was due , also your call back system doesn’t work I asked for a call back and nobody did. Also you didn’t reply to why you have that silly authorisation case to log in to your website which never works . Get rid of that it should just be sign in and password. It’s now cost me over&15 I’m charges because you wouldn’t allow me to pay you
6 octobre 2022
Avis spontané
Réponse de Cash4unow
Dear Chris, we are sorry to hear that you are dissatisfied with our service. We treat all expressions of dissatisfaction seriously. We would be more than happy to look into the issues you have raised. Please contact us and we will investigate further.
It is worth noting, our method of payment is through Continuous Payment Authority (CPA). Customers contractual payments come out automatically on the agreed due date, from the details they provided upon application. If this payment fails, we will attempt the payment again the next day.
Our process is to contact customers on the day their payment is missed to understand the reason for the missed payment and if they require any assistance.
We also correspond with customers the day before their instalment is due as a reminder and to offer support where needed. Once payment has failed via CPA the online portal system will still allow customers to log in, however, it will not allow them to make payment, as we require them to speak to an advisor so we can offer the customer the best help going forward. We really appreciate your feedback on this, and we will pass this on to the relevant department to look into your suggestion.
Our current opening hours are 8am – 6pm Monday to Thursday and 8am – 5:30pm on a Friday. I am sorry to hear you are unhappy with these hours. Please note we offer a call back service if you are unable to hold; this can be selected through our IVR service and we are also available via e-mail info@cash4unow.co.uk This, along with our opening hours, can be found on our website www.cash4unow.co.uk
Regards,
Cash4UNow
Gave me what I could afford
Gave me what I could afford. Updated me when questions needed answering. Could check when payments made even though was emailed when due
Very careful lenders by only giving nee loan when existing one ended . I have finished my existing loan and able to apply if needed
30 septembre 2022
Avis spontané
Réponse de Cash4unow
Dear Lisa, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Regards, Cash4unow.
Excellent customer service
29 septembre 2022
Avis spontané
Réponse de Cash4unow
Dear Linda, thank you for your positive review, I will be sure to pass this on to our Team. Regards, Cash4unow.
Fantastic response Good service from Cash4unow from Cash4unow
Fantastic response from Cash4unow. Procedure was easy from start to finish. Many thanks guys.
27 septembre 2022
Avis spontané
Réponse de Cash4unow
Dear Mr Steve Parry, thank you for taking the time to leave a positive review, it's good to know we have been able to help. Regards, Cash4unow.
After searching several sites
After searching several sites, this was the best..
18 septembre 2022
Avis spontané
Réponse de Cash4unow
Dear Col ren, thank you for taking the time to leave a positive review, it's good to know we have been able to help. Regards, Cash4unow.
just want to say thank you for the loan really did help me it was in my account so quick defo use you again
very good service defo use you again
16 septembre 2022
Avis spontané
Réponse de Cash4unow
Dear Paul Skidmore, thank you for your positive feedback, we try our best to help our customers and we are delighted to have been able to help you. Regards, Cash4unow.
THIEVES STAY AWAY!!
THIEVES STAY AWAY!!
I borrowed £150 from these scammers, 19 days later they try to collect money on the date that I did not agree to make payment as my wages wouldn’t be paid yet at the time. These thieves started claiming a £12 late fee immediately added on the 19 days.
When I called they claimed that is what I signed as my payment date 28 days later not 19 days. Since then each time I pay what is meant to be my last payment, they come up with a different amount.
On my account, it no longer shows my payment schedule as my payments were made and done. I logged to make payment and there were no further payments to make. However, they send an email that I have to pay more money. Are these some sort of loan sharks?
Please avoid these scammers however desperate you maybe
13 septembre 2022
Réponse de Cash4unow
Dear Dee Dee, We're really sorry to hear that you haven’t had a good experience, we are a professional organisation and treat all expressions of dissatisfaction seriously. We are more than happy to look into this for you if you contact us and provide us with your details we will investigate this matter and issue you a final response within the allotted time frame. Regards, Cash4unow. complaints@cash4unow.co.uk
4 days later and still not giving…
4 days later and still not giving funds. At this point I actually don’t need or want it as it was for an emergency. Worst company to apply for emergency payday loan. They are not transparent and I will never attempt to use them again.
29 août 2022
Avis spontané
Réponse de Cash4unow
Dear G- Realise RealLiez, We're really sorry to hear that you haven’t had a good experience, we are a professional organisation and treat all expressions of dissatisfaction seriously. We are more than happy to look into this for you if you contact us and provide us with your details complaints@cash4unow.co.uk Regards Cash4unow
Great loan company all completed on…
Great loan company all completed on line very easy to complete
31 août 2022
Avis spontané
Réponse de Cash4unow
Dear Jane, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Regards, Cash4unow.
Easy and quick experience
27 août 2022
Avis spontané
Réponse de Cash4unow
Dear Mike Gordon, thank you for your positive review, I will be sure to pass this on to our Team. Regards, Cash4unow.
Great service
26 août 2022
Avis spontané
Réponse de Cash4unow
Dear customer, thank you for leaving such positive feedback, our Team really like to hear where they have been helpful and I will ensure your positive review is passed on to them. Regards, Cash4unow
Réponse de Cash4unow
Dear Maggie, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Regards, Cash4unow.
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