Cats Protection Avis 

Great customer service! Upgraded my postage so my order would arrive before Christmas!

Cats Protection Stourbridge Shop Toxic Environment
I was volunteering at the Cats Protection shop Stourbridge. I was asked to do the PAT testing, showing my certificate to the Area Manager. Everything was fine I worked all day several days a week. I preferred to work out the back than do the till. I also did odd jobs like repair the glass cabinet, put new locks on the pens and tidy the back area.
Then one day out of the blue with no explanation I was told to leave by the Area Manager, saying that I couldn't work there as my wife was Manager. This had not been a problem at any point. However, she told me to leave then asked me to cover the till whilst she spoke to my wife, I politely told her where to go. It has since come to light, I was asked to leave because it didn't suit the toxic Assistant Manager.
What she wants she gets, the company are frightened to death of her and have even suggested paying her off with £10,000 of charity money. Please do not go and volunteer at Cats Protection Stourbridge as the Assistant Manager is toxic and the Area Manager needs to grow a back bone, she is weak and feeble when it comes to the Assistant Manager. Maybe cus she has raised grievances against the area manager before.
They now need another manager the 5th in a long line in a couple of years. They can't keep managers due to the Assistant Manager and they are just leading new volunteers into toxic lions den. Some ladies refuse to work if the Assistant Manager is working.
Toxic Toxic Toxic environment!

HI IM WONDERING IF ANYBODY ON HERE HAS PURCHASED GOODS FROM CATS PROTECTION IVE ORDERED A HOODIE FOR MY COWORKERS SON AND HAVE RECEIVED A RECEIPT BY EMAIL BUT VERY LITTLE INFO AFTERWARDS AS TO DISPATCH SHIPPING INFO ETC IM USED TO BEING KEPT UPDATED ALL THE WAY WITH OTHER COMPANIES IM AWARE THERE ARE LOTS OF SCAMS ESPECIALLY THIS TIME OF YEAR SO WHEN I CHECKED ON GOV. UK ABOUT THE COMPANY I WAS REALLY SHOCKED NO OFFICERS OR TRUSTEES NAMES JUST GOT A BIT PANICKY JUST LOOKING FOR REASSURANCE

I was contacted yesterday by the Forest of Dean branch to be informed they had my two missing cats and had had them for weeks . These cats had been reported missing and photos put on all social media sites in the area alongside the vets being informed and reported lost with Pet trac.
Not only has one of the cats had kittens to which apparently I am not allowed back as ‘the cat wasn’t pregnant when it went missing ‘ I was told by the lady at the Forest of Dean branch, they have also re-homed two of the four kittens and my male cat as well as neutered the mother cat.
To say I am furious would be an understatement and will not be giving up without seeking legal advice. I want my cats back!
As a charity that states it helps with lost cats I am disgusted with the behaviour and tone of the lady who contacted me. She obviously has no care for cats and is out to make money illegally

We have had many kittens over the years from Cats Protection in Chelmsford they are a very caring Community and always visit the premises before we are allowed to take a kitten home, I give them all my old towels, cat food and pay monthly from my phone to help out

I love cats and others who love our feline buddies. Cat Protection rock.

Cats Protection rehomed a number of feral cats and kittens with me over the years. Although I no longer live at a farm I brought five of them with me to my new home. Four live with me in the house and one still prefers to live in my gardening shed. Cats protection were great at catching, vet checking, vaccinating and neutering them all before delivery them to me. I am very grateful to them for a wonderful service.

Cornwall cat protection staff were very helpful when we were looking for another cat/cats. We found the website easy to use and saw two cats (sisters) needing a new home. The staff were knowledgeable and the cats are now settling in their new home with us. The information packs and email links contained useful information about caring for cats.

I was helping feeding feral cats at a feeding station and asked if the cats protection had any feral/semi feral cats looking for a countryside home. And I got jelly belly she came from a cat hoarder and was pregnant at 10 months old. She came home after being spayed and hated everyone but now she is the most loving little lady I'd be lost without

I live in the countryside surrounded by big oak trees and fields. I have a garden but I don't own it because of this I was turned down..So I spent £350 buying a kitten.

We have looked after cats of a neighbour who passed away. It took Cats Protection 6 months!!!!! to get back to our emails asking if they could help us rehome the animals! Due to rent restrictions they had to live in a shed as we couldn't have them in the house. We ended up finding homes for couple of them ourselves I will never support a charity who does not even bother to reply to communication!!!!!

adopted our lovely cat (Sasha) 3 months ago. she was house trained from the beginning, litter trained, doesn’t scratch the furniture and is always home around 8ish every night. Only downside is she’s always moaning for food 😬. With cats protection, it couldn’t have gone smoother. Highly recommend 👍

We are so happy with the cats protection organisation, they are so helpful, professional & friendly & our beautiful Misty is just so adorable & happy & completely settled. Thankyou for all your help & continued support.

The way I was treated by someone when I was invited in to see a kitten was awful. As an experienced cat owner and breeder I was made to feel stupid and was talked down to for most of the conversation. She obviously didn’t have the time to spend for us to see the kitten! I was also told I had a whole week to collect my chosen cat, however I was given one time slot on one day and it was take it or leave the kitten. She then continued the pain via a call to give me all the information needed, which was helpful, but again delivering such a patronising way.

I was very disappointed to have to leave a volunteer post I enjoyed because of another very bossy volunteer who made untoward comments about my religion (among other things).
When I raised the issue I was told that "management were aware of it" and that they had been "told about their behaviour".
Well it seems it's all fallen on deaf ears and they are continuing to voice their half-baked opinions.
It no longer affects me as I have left, which is a shame.
Update : 29/10/25
Now I have a reply asking me to contact various people who I have never heard of.
Whether or not they will take my concerns seriously remains to be seen.
Update: 8/11/25
No response to the email I sent 10 days ago.
Update 27/12/25
Still no response to the above e-mail
Update. 26/3/26 still no response from Head Office. Why should I chase the admin dept of a company that doesn't care about its volunteers?
There's not much point giving me an e-mail address when no-one replies ! They don't answer the 'phone either.
Update 2/5/26 - yet another e-mail sent in.
Update 5/5/26. - at last ! A response from Head Office asking for more information.
The Head Office investigation has concluded without them being able to uphold my complaint - due to "lack of evidence". I'm not sure what "evidence" they want.
I would like to say to anyone reading this who is considering volunteering for this (or any other Charity) to note that as a volunteer you don't have a Contract of Employment therefore very few Rights.

Enquired about adopting a cat and cats protection didn't even reply to me. Im 55 with no children in the house and no other pets so assumed an ideal person for a cat. They didn't even reply to me. So is cat protection just a scam pretending to be a charity?

I contacted a lady who currently volunteers for cats protection who said she could help me as I have 26 rescue cats and kittens to care for. I currently have 8 to neuter and am unable to get any help or support at all no one will call me back and all I hear is we cannot help. I am supporting an elderly lady feed her feral cats and kittens. She’s using all her pension to pay and care for her cats and kittens. I am having to get my food from food banks as my cash is spent on my cats 🐈‍⬛. There is no help at all from any agencies now all they do is give you numbers to ring or signpost you to other departments who say they cannot help and round and round we all go. I am currently writing a book on my experiences and am contacting local and national newspapers as the only help we will get is from other cat lovers as these charities can no longer help at all. I have rescued hundreds of cats in the last 40 years it’s never ever been this bad. Where is all the money going because millions is invested in cats protection and other agencies. It’s a very sad time for animals and animal owners. Maybe we should all donate to people we know to help them directly and not agencies or organisations as a lot goes on paying people’s wages and not on the pets.

A friendly, knowledgeable team. Thank you for helping me find and take home the most gentle and loving of cats.

There’s a purr-fect gem to be discovered in the heart of Brighton & Hove. It’s Cats Protection, nestled at 107 Blatchington Road; it’s not just a charity shop, it's a sanctuary of savings, a mecca of manners, and a treasure trove of trinkets that'll make your inner cat lady (or gent) purr with delight.

The Purr-fect Staff & Volunteers

Firstly, let me tell you about the staff and volunteers. They're as warm and welcoming as a sunbeam on a windowsill. Their good manners are as sharp as a cat's claws, and their friendliness is as comforting as a cat's purr. They greet you with smiles that are as genuine as a cat's curiosity. I've never felt more at ease in a charity shop, and that's saying something, considering I once found a pair of used maracas in a thrift store that I'm still not sure about.

New Treasures Await

Now, let's talk about the merchandise. Cats Protection is like a catnip-fuelled jackpot! I've been in there so many times, and each time, there are new products just waiting to be discovered. It's like they've got a little cat burglar sneaking in at night, leaving behind a trail of trinkets and treasures. I've found everything from vintage records to quirky home decor, and each time, I've felt like I've struck gold.

Bargains That'll Make Your Wallet Purr

And the prices? Well, they're as affordable as a cat's nap. I once bought a brand new, still-in-its-packaging product for a fraction of what it would've cost in an ordinary store. I'm talking about 20% of the original price, folks. It was like finding a whole tin of tuna for the price of a single kipper. I've since become a regular, and I've yet to be disappointed.

Supporting Our Feline Friends

In a world where humans are often more irrational than a cat on a hot tin roof, it's heart-warming to see a charity like Cats Protection thriving. They're not just a place to find bargains; they're a place to make a difference. So, if you're in the Brighton & Hove area, do yourself a favour and pop into Cats Protection. Your wallet will thank you, your home will thank you, and most importantly, the cats will thank you. After all, we might be the ones with the opposable thumbs, but they're the ones with the real power – the power to make us laugh, to make us love, and to make us realize that sometimes, a purr is all you need.

So, give Cats Protection a visit. Your inner feline will thank you. And who knows, you might just find that perfect cat-themed mug to complete your collection.

I supported Cats Protection for years, well not anymore, and I will make sure to tell everyone I know that people working for them are deluded, insane and should not be near animals!!

C from Lea Valley Branch is a nasty, nasty liar. Her aim in life is not to save cats' lives and cats' well-being, but to feed her ego as she is a fragile, sad human being.

I never experienced anything like this and I will never trust cat's protection.

She originally came to help a colony we discovered and were helping. She started doing her "own stuff" without cats protection , leaving us in the dark, worried about the well-being of the cats, until we started pressuring her on what was going on with the cats and kittens she was taking and she revealed her true colours. We were extremely worried and left in the dark. She has no people skills and no empathy for people. This woman doesn't care about cats; she only cares about feeding her own ego.
I am absolutely disgusted by her lies and spreading hate towards people. I am disgusted by Cats Protection not taking action against her. She has brought someone on the verge of suici.e with her bullying and lies. These people MUST be stopped. I lost all trust in Cats Protection and animal charities in general. My heart goes out to those poor cats that are left in the hands of these people.

If anyone can call me from Cats Protection I will be willing to talk to them about this.