Cats Protection Avis 

469
•
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Staffordshire Cats Protection have been exceptional - after the recent passing of my 14 year old cat, I got in touch with the charity about adopting rescue kittens if they had any available. The proce... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I accompanied my sister to this aesthetically beautiful centre in woodland near Sheffield Park. We were introduced to a lovely cat that had already spent far too long there. My sister is a seasoned ca... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Our neighbours recently went to a care home due to dementia and left their two cats unattended. We have a key to their house so are popping in four times a day to feed and clean up after the cats. De... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

You need to get vet records before you rehome cats. When Harry came to us we paid £6000 for an operation, on contacting CP they looked into it and found he had a history of problems, and gave me £5... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Association caritative

Informations provenant de diverses sources externes

Cats Protection, the UK’s leading feline welfare charity, helps around 200,000 cats and kittens every year through its national network of over 250 volunteer-run branches and 32 adoption centres.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

469 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(469)

54 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

That Cat protection are all about looking after our wonderful cats and kittens

I pay in a monthly Prescription to support cat protection, and regularly buy raffle tickets, because they are a wonderful cause and I had a cat from my local cat protection who lived 21 years, her name was Fifi

24 octobre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Thank you for lovely review and for taking the time to share your kind feedback. We really appreciate your continued support.

Noté 5 sur 5 étoiles

The Gold Standard in Cat Adoption

Cats Protection is a charity that I've been involved with for all my adult life. It's the only place to go if you want a cat. Don't buy a pedigree - adopt a cat or kitten from CP. Their fosterers and local branch officers are so thoughtful and caring, and make sure you understand your responsibilities as a new cat owner.

Cats you adopt from CP will be wormed, treated for fleas and given their injections, so they'll be set up for their lives with you. The adoption fee barely covers these things. Many times the cat will also be neutered, or you may qualify for a neutering voucher that covers (fully or partially) the cost of neutering them if they are not yet old enough for this procedure when they leave the care of CP.

Please consider adopting an older cat, too. They do not necessarily cost you more, and if they need ongoing treatment, this may be something the local branch will cover for you indefinitely, depending on the individual case.

Finally, please consider volunteering for CP, if you can find the time. There are never too many volunteers to help in a whole host of different ways and using many different skills. We are so lucky to have CP, advocating for cats nationally and caring for them, helping deal with feral cats, and always fundraising, locally.

If you ever wanted to do a little good in the world, support CP. It will never be taken for granted, and your time and money will never be wasted.

No, they haven't paid me for this write-up, LOL! I am just someone who has had cats all her life and who will always turn to CP after one of my cats dies - (I have found it's the best way to get over the loss of one cat) - to fill the need of another cat for a loving permanent home. I cannot recommend them too highly.

24 octobre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Thank you for taking the time to give such a positive review. This will give our dedicated volunteers and staff such a wonderful boost during these challenging times. Thank you too, for giving one of our lovely cats an amazing forever home.

Noté 5 sur 5 étoiles

Good Vibes

I have only had good experiences with Cat's Protection. I appreciate the videos/newsletters and the knowledge that many cats are saved and rehabilitated who would otherwise suffer cruelty and abandonment.
Keep up the good work and the education.
Thankyou

24 janvier 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Anne, Thank you for your lovely review and for taking the time to share your kind feedback. Your support is very much appreciated.

Noté 5 sur 5 étoiles

fabulous

Cats protection over the years have helped me,and friends help feral cats that we've rescued by paying for spaying and neutering.. I have found all of the staff absolutely amazing.

6 octobre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Adele, thank you for your lovely review. Your support is very much appreciated.

Noté 5 sur 5 étoiles

Mitcham - Great experience!

Mitcham, South London Branch - Great experience adopting our little boy, Chip. It was easy and seamless and all of the people working there were friendly, welcoming and helpful. I couldn't fault it to be honest.

29 septembre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Thank you for your lovely review. We are so pleased to hear that you had a positive adoption experience with us. We will be sure to pass on your feedback to the Mitcham, South London team who will be pleased to hear your lovely comments. Thank you for choosing to adopt with us and for giving Chip a loving home.

Noté 2 sur 5 étoiles

Plymouth & Rame branch

Whilst the welfare of the animals is excellent at Cat's Protection (immediate response and action to a stray cat needing urgent medical care), I'm sorry to say that the admin needs some work. The workers or volunteers at Plymouth and Rame branch need to ensure that correct information is posted on their adverts to avoid getting people's hopes up. Also, it would be a good idea to get foster carers of the cats to visit homes themselves so that they can make INFORMED decisions rather than going by another random person's account. This is from a person whose family have owned/cared for traumatised cats (Ukrainian refugee family's cats who travelled by car with the family from Kiev to Plymouth and experienced bombings and other atrocities), very sick cats (feline AIDS, dementia, kidney issues etc.), many strays, multiple timid cats who eventually get used to each other and become friendly with each other because of our methods to gently introduce. It's a real shame because they have so many cats that need good homes and we would have been one of them.

19 octobre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Lucie, thank you for your review. Whilst we are pleased to hear you feel positively about the welfare standards we uphold, we are sorry to hear you are not entirely happy with your experience.

Please get in touch via http://www.cats.org.uk/contact-cp so we can look into this for you

Noté 5 sur 5 étoiles

Downham Market Centre

The cats protection downham market centre was honestly amazing.

We enquired about our now fur baby and they were so quick to respond, so attentive and friendly. Our appointment to meet the kitten was fab, Jess answered all our questions, was patient with us and didn’t make us feel silly or stupid at all.

The entire process is as seamless, the staff were incredible and we are so so happy with our adoption and the experience we received.

The follow up call we great and we are just so over the moon

12 octobre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Jazmyn, thank you for your lovely review. We are so pleased to hear you had a positive adoption journey with us. We will be sure to pass on your feedback to the team at Downham Market. Thank you for choosing to adopt a kitten from us.

Noté 5 sur 5 étoiles

Banstead shop is great for bargains

We visited the Banstead shop and found it packed full of wonderful items ready to be repurposed, all in a great condition. The shop layout is a little busy for my liking but I understand why it is necessary, and the staff were fantastically friendly. We bought a couple of items and will definitely return to look for some bargains - and what a wonderful cause these guys are working for.

12 octobre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Thank you Mark for your amazing feedback. We are pleased to hear you had a positive experience and will return to support us. Our retails shops are staffed by committed volunteers who will be delighted with your praise. I’ll pass your message on to our team at the Banstead Shop. Thanks again.

Noté 1 sur 5 étoiles

I wish I could put zero stars for the…

I wish I could put zero stars for the Hereford branch but they get one for simply answering the phone. I was trying to explain about my friend who has been feeding so called feral kittens (they are not). The cats protection on feral cats is catch neuter and release, these are kittens one has already been rehomed but instead of listening to me the lady kept talking very loudly over me , very rude ! My concern is if these kittens are released back into the wild when they can be rehomed they will die it’s winter for gods sake! Disgusting behaviour I will never phone again. They are not feral they are just not used to human contact the parents have abandoned them!!

15 octobre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Sarah, I am sorry to hear that this has been your experience.

Please could you get in contact with us using the following link so we can look into this for you:

https://www.cats.org.uk/find-us/contact-us

Noté 5 sur 5 étoiles

Really carring people

This is my 3rd cat from cats protection. The cat I adopted was from your Reading branch (Knoll Hill Cattery, Maidenhead). Wonderful, helpful people. They arranged transport to take me to visit the cat. And then when I adopted him brought him to me as I don't drive and don't have transport. Thank you. Sid is the most wonderful, beautiful black cat, who has brought me so much joy. He wants to be with me all the time. I treasure him. Thank you so much to all the wonderful people who helped me through the process.

23 juillet 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Kim, thank you for your amazing feedback regarding your adoption journey with us. Our Reading Branch, who are all volunteers, will be thrilled to receive your positive and thoughtful compliment. Thanks again for giving Sid such a loving happy home.

Noté 5 sur 5 étoiles

I done a review on the 22nd august you…

I done a review on the 22nd august you were going to pass it on to south london however it was south east kent branch.

8 juillet 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Freda, thank you for the lovely review you left us on the 22nd August. I will make sure this is sent to our South East Kent branch for you.

Noté 5 sur 5 étoiles

lovely friendly staff at Wrexham…

lovely friendly staff at Wrexham branch. I lost my 16 year old cat earlier this year and decided to give a home to another. Ivy is the sweetest shyest cat I have ever met, the staff where super friendly and told me about Ivy previous history. The day of adoption was straight forward along with follow up phone calls along with telling if I should need them I am only a phone call away. And sweet Ivy is now very much part of my family.

22 septembre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hello Andy, We're so glad to hear that Ivy is settling in so well and that you had such a positive experience at our North Wales Cat Centre (Wrexham). Thank you for your lovely review, we'll pass this on to the team at the centre. Thanks again for your support.

Noté 5 sur 5 étoiles

I had a great experience with Cats…

I had a great experience with Cats Protection when I recently adopted a kitten. All the staff I met were friendly, helpful and professional. They were able to provide all the information I needed about the kitten and the process of adopting. There was no pressure to adopt more than one cat even though I am sure there are many more cats than forever homes.

26 septembre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Sarah, Thank you so much for your review and we are so happy to hear you had a great adoption process with us. We appreciate your support and wish you and your new member of the family the best.

Noté 5 sur 5 étoiles

A wonderful experience.

Mitcham Centre.

My experience of adopting a cat was
really supportive. The information I was given was clear and helpful and the staff were very professional. I was given plenty of time to get it all sorted.
My kitten is healthy happy and adorable.

17 septembre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Thank you for your positive feedback Amanda. We're happy that you had such a lovely adoption experience with us and have welcomed a kitten into your home. The team at the South London Cat Centre (Mitcham) will be very pleased to hear this.

Noté 5 sur 5 étoiles

Cats protection Warrington is great!

Cats protection Warrington provided a great service when we adopted Noodle from them. Fast replies over email, a chat over the phone, after our application was accepted it took 7 days for Noodle to be home! They did all the follow ups and were always very helpful. We lucked out, Noodle is the bestest boi ever, and I am happy he came tu us through Cats protection. The fee to adopt was fair, the cat was happy and healthy when we picked him up and staff clearly care :)

6 septembre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Larissa, thank you for your lovely review. We are so pleased to hear Noodle is settling in well. We will be sure to pass your feedback onto the team at Warrington. Thank you for your support.

Noté 5 sur 5 étoiles

Good experience at CP St Helen's

Adopted two kittens from St Helen's branch. Whole experience was excellent, staff very helpful, friendly and the centre felt warm and welcoming. Kittens are health, already litter trained, wormed and flea treated. Really happy with our experience

15 septembre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Thank you so much for taking the time to share your kind feedback. We will be sure to pass this onto the Team at St Helens also!

Noté 5 sur 5 étoiles

An amazing adoption centre which were…

An amazing adoption centre which were kind, patient and understanding. They really care about the cats and finding them a good home.

31 août 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Hi Stacey, thank you so much for taking the time to share your kind feedback, we really do appreciate it!

Noté 5 sur 5 étoiles

Great and friendly staff at the cat centre.

The staff were very friendly and let us see the cat and get to know her and stroke her. She was a very friendly cat and seemed to be comfortable meeting us.

14 septembre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Thank you Mrs Hunter for your kind feedback!

Noté 5 sur 5 étoiles

Kitten adoption

Having said goodbye to our beautiful fur baby, we decided we wanted to add a kitten to our family. After scouring websites we spotted a beautiful litter at the south London cats protection.
The volunteers there are so helpful and kind. We’re so happy we came across them and that they united us with such an adorable cat. The process is so easy and seamless. Highly recommend.
Thank you to everyone there.

15 septembre 2024
Avis spontané
Logo de Cats Protection

Réponse de Cats Protection

Thank you for your lovely feedback Juliet. The team at the South London Cat Centre will be very pleased to hear this. We're happy that we've helped you to welcome in a kitten to your family.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus