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Cayden is a modern leather goods brand dedicated to designing refined and functional accessories. We focus on quality materials, thoughtful design, and a reliable customer experience to create products made for everyday use.
4,0
8 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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The holster is of great material, it is also comfortable and very useful!
Réponse : Cayden Official
Hello,
Thank you very much for your feedback!
We’re really glad to hear that you’re happy with the quality, comfort, and usefulness of the holster.
Your support truly means a lot to us!
Best regards,
Cayden Team
Took 16 days to get to Canada. Tracking was sporadic at best. I did get exactly what I ordered though and they're pretty sweet. I was also a little grumpy with the customer service staff initially because they couldn't supply a tracking number but they were very nice.
Réponse : Cayden Official
Hello Mark,
Thank you for your honest feedback.
We’re glad to hear that you’re happy with the product and that it met your expectations.
We also appreciate your patience regarding the delivery time and tracking updates. International shipping can occasionally experience delays and less frequent tracking scans depending on the carrier route.
Feedback like yours helps us drastically improve the experience we offer to our customers, so we truly appreciate you taking the time to share it.
Thank you again for your understanding and for your kind words about our support team - we truly appreciate it.
Best regards,
Cayden Team
The item is very beautiful and practical. I have an iPhone 14 Pro Max with a protective case, and it still fits perfectly in the outer pocket. The shop owner is friendly and genuinely helpful, supporting me to receive the item quickly. Everything is great, and I really like the leather quality of the bag as well. Since buying it, I’ve been wearing it almost every day. Love it
Réponse : Cayden Official
Hello,
Thank you so much for your kind words, we truly appreciate your feedback.
We’re really happy to hear that the holster fits your iPhone 14 Pro Max perfectly, even with a case, and that you’re enjoying both the design and the quality.
It means a lot to us to know you’re wearing it almost every day.
Thanks again for your trust and support.
Best regards,
Emma
Head of Customer Experience
Cayden Team
My name is Harold Stader, I like the holster very much but and small detail the outside phone pocket needs to be bigger, wider and thicker for phone that have protective cases on them, I have a protective case on it and it won't fit, but I stick it inside the pocket, other than that, it's perfect, when I get some more money I'll probably order another one, i like black.
Réponse : Cayden Official
Hello Harold,
Thank you very much for your review, we truly appreciate your feedback!
We’re really glad to hear that you’re enjoying your holster.
Your comment about the outer phone pocket is very valuable, and we’ve taken note of it for future improvements.
Could you let us know which phone model you’re using? The pocket was designed to fit devices up to the size of an iPhone 12 Pro Max, so your feedback will help us better understand.
We’d be happy to have you back when you’re ready for another one - black is always a great choice.
Thank you again for your trust,
Best regards,
Cayden Team
Really nice piece tbh. Goes with pretty much any outfit and super practical. Been wearing it almost every day since I got it lol.
Réponse : Cayden Official
Thank you very much for your review!
We’re delighted to hear that you like the holster and that it goes well with your outfits. Knowing that you wear it almost every day truly makes us very happy.
Thank you for your support, and we hope it will continue to accompany you for a long time!
Best regards,
The Cayden Team
Réponse : Cayden Official
Thank you for your feedback!
We’re really glad to hear that you love the bag.
Your support means a lot to us.
Best regards,
Cayden Team
Guys don’t try to tell me a bull shit its been 1 month now before the wat u mentioned 7 days delivery and u are not answering even i send an email ur email wasnt registered i guess u are one guy selling thos from home to scam people this website is scammers until i got a refund or the order im gonna keep or report it ur pages guys
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