Two Indian guy just came here do do the job but after seeing the things he said they will take 4hours to do that job. I said is only few items and very near like 1-2minutes drive but they were talking... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Two Indian guy just came here do do the job but after seeing the things he said they will take 4hours to do that job. I said is only few items and very near like 1-2minutes drive but they were talking... Voir plus
L'entreprise a répondu
I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The mo... Voir plus
L'entreprise a répondu
CBD movers are great. Two guys came and assisted me to move my stuff to my new house. On time. Very punctual. They take care of my stuff so well. Deassemble and assemble the furniture process was grea... Voir plus
L'entreprise a répondu
The admin guys monitored my booking pre and most move wit regular contact. The move team were professional and completed the move house to storage facility in 3 hours. The hourly rate was the best I... Voir plus
L'entreprise a répondu
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Danaher Dr, South Morang, 3752, Melbourne, Australie
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had a fantastic experience with our removalists. They made what could have been a stressful day so much easier. The team was friendly, professional, and took great care with our belongings throughout the move. Nothing was too much trouble, and they worked efficiently with a positive attitude from start to finish. We really appreciated all their hard work and would happily recommend them to anyone looking for reliable and genuinely nice guys to help with their move. Thank you!

Réponse de CBDMovers
Our experience was great! Super friendly and helpful.

Réponse de CBDMovers

Réponse de CBDMovers
Happy with the service, on time and affordable tariffs. Recommended.

Réponse de CBDMovers
Great service, very professional and very affordable. Would recomend them to evrryone

Réponse de CBDMovers
The 2 young men were very polite and did a great job.
Lots of stairs so not an easy one for moving furniture.
The office staff were also helpful

Réponse de CBDMovers
Was really happy, they did a really good job and what to hire them again and ask for the same guys too- very hard working, they also helped
With a next day move because the removals from another company cancelled so we got cbd movers after trying other companies

Réponse de CBDMovers
Great service will definitely use again. Try to give the exact price next time rather than changing the price after invoice

Réponse de CBDMovers
The two men were very good , would recommend them.

Réponse de CBDMovers
I booked a pick up for a 2:00 pm appointment and was assured that I would receive a courtesy call 30 minutes before arrival.
At 1:45 pm, I called the office to confirm everything was on schedule. At 1:30 pm, having still not received the promised call, I phoned again and was told the team was on their way. By 2:45 pm, no one had arrived, so I called a third time and was again told they were going to be there at 4:00 pm and would call me before arriving.
I received no update until around 4:45 pm, when I was told they were only 10 minutes away. They eventually arrived at approximately 5:52 pm, almost four hours after the scheduled appointment.
When I questioned why they hadn't honoured the agreed arrival time or provided the promised courtesy calls, the delay was blamed on the contractors. As a customer, I don't believe that's an acceptable excuse, as my booking was with the company.
Based on my experience, I cannot recommend this service. Communication was poor, the appointment was significantly delayed, and I felt my time was not respected. I would strongly advise anyone considering using this company to avoid paying a deposit until you are confident they will deliver the service as promised.

Réponse de CBDMovers

Réponse de CBDMovers
If I could leave a zero star review I would. Substandard, inexperienced Removalist. Damaged furniture, damaged garden and grass. The worst part was ‘customer service’ who called over 9 times demanding payment part way through the job. I said I would pay at the completion of the work, she said they would not offload furniture until paid! A terrible experience. Find another removal company I will NEVER use them again.

Réponse de CBDMovers
This company attracts customers with very low initial quotes, but the actual experience is quite different.
On the day of the move, the process was unnecessarily slow, which directly increased the total cost given it’s time-based. The two removalists who arrived repeatedly complained about heavy items and tight access, rather than focusing on getting the job done efficiently. Meanwhile, the clock kept running and the bill continued to rise.
I was also told in advance that the team would come equipped with the necessary tools to disassemble furniture if required. However, they arrived without even basic tools like a screwdriver, forcing me to source tools myself.
More concerning was the damage caused during the move. My desk was damaged when one of the movers stepped on it. When I raised this on the spot, I was told to go to Bunnings myself to fix it, which is completely unacceptable.
I escalated the issue with the company expecting at least an apology and some accountability, but instead received excuses and no willingness to take responsibility.
Overall, very poor service and a frustrating experience from start to finish. I would not recommend this company.
Rating: 0/10 – buyer beware.

Réponse de CBDMovers

Réponse de CBDMovers
Excellent service fast and efficient would recommend their service

Réponse de CBDMovers
Very happy with service, very fast and efficient and great price for moving a 4 bedroom home. Very professional Highly recommend and would use this company again. Thankyou

Réponse de CBDMovers
Arrived on or close to time. Was collected and delivered in a very smooth manner even when an additional stop was required.
My only concern was the following day I received 3 calls even when I advised I was unable to talk as entering an event.
The removal guys great the follow up left something to be desired.

Réponse de CBDMovers
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.