Chancellors - Surbiton Avis 

179
TrustScore 4.5 sur 5

4,7

1-5 St Mark's Hill, KT6 4LH Surbiton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

David Airs at Surbiton branch has been a tower of strength during the sale of my flat. Kind helpful extremely understanding. Could not have asked for more from an estate agent. Many thanks 😊

L'entreprise a répondu

Noté 5 sur 5 étoiles

Estate agent very responsive and helpful to organise a viewing, provide detailed property information and to negotiate the price on our behalf - all at very short notice. Everything you expect and mor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My 93yr old Dad owned a rental house in Tolworth for 34years. I asked Lucy to provide a valuation on his death, Gordon a rental one & then spoke to Gary about my intentions as I deal with the estate.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I switched to letting with Chancellors in 2020 and they've been fantastic ever since. Really well organised with an intelligent, switched on and motivated team. Such a breeze to get things done. My ag... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Écrit par l'entreprise

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

179 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(179)

1 830 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Extremely kind and helpful

David Airs at Surbiton branch has been a tower of strength during the sale of my flat.
Kind helpful extremely understanding. Could not have asked for more from an estate agent.
Many thanks 😊

27 mars 2026
Avis spontané
Logo de Chancellors - Surbiton

Réponse de Chancellors - Surbiton

We're so happy to hear that our service was helpful during your flat sale. We appreciate your kind words and are grateful for your positive feedback and acknowledgement.

Noté 5 sur 5 étoiles

David and Nicholas personally commuted…

David and Nicholas personally commuted into seeing we get the flat we wanted on a timely and efficient manner! Thanks a lot guys !

4 décembre 2025
Avis spontané
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Réponse de Chancellors - Surbiton

We're happy to hear that we helped you secure the flat you wanted so efficiently. Thanks a lot for your positive feedback; we appreciate it greatly!

Noté 5 sur 5 étoiles

It was a pleasure dealing with David…

It was a pleasure dealing with David Airs who gave me regular updates on the progress of the sale of my property.
In the interim, no request was any trouble and he was always happy to help.
Thank you for your professionalism and reliability.

14 novembre 2025
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Réponse de Chancellors - Surbiton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Noté 5 sur 5 étoiles

David Airs was very helpful and I am…

David Airs was very helpful and I am glad we managed to get the property sold. Thank you very much

7 novembre 2025
Avis spontané
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Réponse de Chancellors - Surbiton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Noté 5 sur 5 étoiles

The agent I was assigned to David Airs was brilliant!

The agent I was assigned to David Airs was brilliant!

He was approachable, friendly and competent. .

It was my first time selling a property and he took all the anxiety/nerves I had away.

I have no hesitations in recommending him to anyone.

30 octobre 2025
Avis spontané
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Réponse de Chancellors - Surbiton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Noté 1 sur 5 étoiles

A Complete Disaster – Avoid Chancellors Estate Agents at All Costs

I strongly advise against using Chancellors Estate Agents due to their appalling mismanagement of a property sale. Their negligence allowed a critical issue, which should have been resolved months ago, to surface only at the near exchange stage—causing severe financial implications for everyone involved.

Despite daily chasing for updates, their only response has consistently been, “We are still chasing it,” without any tangible progress being made. This level of incompetence is unacceptable, and their careless attitude toward the personal and financial impact on others has been deeply disappointing.

Save yourself the stress and choose a more reliable and responsible estate agent.

1 février 2025
Avis spontané
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Réponse de Chancellors - Surbiton

Thank you for reaching out to us Liz, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Noté 5 sur 5 étoiles

Outstanding Service from Marcos Arellano

Marcos Arellano at Chancellors in Surbiton was absolutely fantastic—friendly, approachable, and highly professional. He made the entire process easy and completely stress-free, always offering clear guidance and support. His warm and personable approach truly set him apart. I highly recommend him!

3 avril 2025
Avis spontané
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Réponse de Chancellors - Surbiton

We are thrilled to hear about your positive experience with Marcos. It's wonderful to know that he provided such exceptional service, making your process easy and stress-free. We appreciate you taking the time to share your feedback, and we will be sure to pass your kind words along to Marcos.

Noté 5 sur 5 étoiles

Gary has been very helpful in securing…

Gary has been very helpful in securing a good number of viewings and getting us into a position with an accepted offer in a relatively short period of time.

9 décembre 2024
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Réponse de Chancellors - Surbiton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles
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Réponse de Chancellors - Surbiton

Thank you Norma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles

Gary was quite attentive about this…

Gary was quite attentive about this sale. Thank you

9 novembre 2024
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Réponse de Chancellors - Surbiton

Thank you B for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 4 sur 5 étoiles

Gary is super helpful and very swift in…

Gary is super helpful and very swift in respond with my enquiry.

Will definitely using him again in the future when buying a flat in London

9 novembre 2024
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Réponse de Chancellors - Surbiton

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles

Perfect services

Perfect services, everything went very well, the gentleman Nasim been very patient,communicative and helpful, very serious and punctual, I am really satisfied with his services and of course I do highly recommend chancellors!

11 juillet 2024
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Réponse de Chancellors - Surbiton

Thank you for leaving this fantastic review.

Noté 5 sur 5 étoiles

Incredible service

Our renting period in this property handled by Chancellors has been hasselfree and approachable. Megan and Nasim have been incredibly professional during our moving in and moving out. Highly recommend.

6 juin 2024
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Réponse de Chancellors - Surbiton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles

I recently had the pleasure of working…

I recently had the pleasure of working with Asim from Chancellors to rent a studio in Surbiton, and I couldn't be happier with the experience. Asim was professional, attentive, and deeply knowledgeable about the local market. He quickly understood my needs. Asim's dedication and excellent customer service made finding my new home a stress-free experience. I recommend Asim and Chancellors!

6 juin 2024
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Réponse de Chancellors - Surbiton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles

Nasim was amazing when taking me around…

Nasim was amazing when taking me around a property I was viewing and is a very kind and professional person. He was also very quick at replying to emails and dealing with my queries. Thank you Nasim for providing me with 5 star service.

6 juin 2024
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Réponse de Chancellors - Surbiton

We are delighted to hear that you had such a positive experience with our team. It's wonderful to know that Nasim provided you with such a great service. We appreciate your kind words and will be sure to pass your feedback along to him.

Noté 5 sur 5 étoiles

I am so pleased of the professional…

I am so pleased of the professional work of Nasim from Chancellor's office in Surbiton.He was so kind and helpful to find new home for us. Easy communication and he was always happy to help us.
Denitsa Petrova

25 avril 2024
Noté 5 sur 5 étoiles

Great team!

We have worked with the Surbiton team for many years and have been impressed with their approach.

30 novembre 2023
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Réponse de Chancellors - Surbiton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Noté 5 sur 5 étoiles

Prompt didn’t have to wait around for…

Prompt didn’t have to wait around for Gary, he new a lot about the local area the house and have fantastic ideas too about the property. All in all great service.

16 août 2023
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Réponse de Chancellors - Surbiton

Thank you Jubair, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

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