Fantastic service from start to finish on my first order. Super fast dispatch and delivery, and the stems are absolutely gorgeous. They’re really good quality, full of lovely detail and look beautiful... Voir plus
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I’ve been shopping with Charles Ted since 2018. The online shop is full of up to date and on trend designs from a vast array of accessories, to furniture. The quality is amazing. But what keeps me a l... Voir plus
L'entreprise a répondu
Recently moved in to our house and knew I had to have Charlested furniture! We’ve just had our Laura Console Table delivered and WOW it’s even more stunning in person than online! The quality is outst... Voir plus
L'entreprise a répondu
Ive had so many bits from Charlested ...the latest being my beautiful sideboard! Absolutely stunning..it gets so many compliments. Cannot wait to get it styled up! I will certainly be looking to get s... Voir plus
L'entreprise a répondu
4,5
Excellent
34 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Beautiful furniture & wonderful service!
I recently ordered from CharlesTed Home and couldn’t be happier. The furniture is absolutely gorgeous — even better in person than on the website — really solid and well made, with that lovely rustic charm you just don’t find on the high street anymore.
The customer service team were also fantastic. They kept me updated the whole way through, were quick to reply to my emails, and genuinely cared that everything arrived safely. Delivery was smooth and well organised too.
If you’re looking for stylish, high-quality pieces and a company that actually values its customers, I’d 100% recommend CharlesTed Home. I’ll definitely be ordering again soon!
20 octobre 2025
Avis spontané
Réponse de Charlested Home
Thank you so much for such a wonderful and thoughtful review. We’re absolutely delighted to hear how happy you are with your furniture and that it exceeded your expectations in person, that rustic charm you mentioned is exactly what we aim for!
It’s also great to know our customer service and delivery updates made the process smooth and reassuring for you. We genuinely do care about every order arriving safely, so your feedback means a great deal to the whole team.
Thank you again for your recommendation and support, we can’t wait to welcome you back for your next order.
Kindest Regards
Louise
Customer Service Team
Love everything
Loved the website and the huge variety they have, they made my shopping experience effortless.
Thank you to the lovely lady who helped me through my order. I’m already looking at my next order.
20 octobre 2025
Avis spontané
Réponse de Charlested Home
Thank you so much for your kind review! We’re delighted to hear you loved the website and found your shopping experience effortless. We’ll be sure to pass on your lovely words to the team member who helped you, it will mean a lot to her. We really appreciate your support and look forward to helping with your next order soon.
Kindest Regards
Louise
Customer Service Team
Sideboard of dreams!
Ive had so many bits from Charlested ...the latest being my beautiful sideboard! Absolutely stunning..it gets so many compliments. Cannot wait to get it styled up! I will certainly be looking to get some help from Kate...shes always extremely helpful and will be able to point out or suggest the best pieces for the space! Roll on a big Christmas decor shopping spree with Charlested!
10 juillet 2025
Avis spontané
Réponse de Charlested Home
Thank you so much for such a lovely review! We’re thrilled to hear how much you love your new sideboard, it sounds absolutely perfect, especially if it’s already getting so many compliments. Styling it up is always the fun part!
We’ll be sure to pass your kind words on to Kate, she’ll be delighted to hear how helpful you’ve found her. We can’t wait to help you with your Christmas décor shopping spree..!
Kindest Regards
Louise
Customer Service Team
Lovely company to deal with.
I needed help so I contacted them for some advice and they were very helpful and recommended some great items I proudly display at home now. Definitely going to purchase from them again.
16 octobre 2025
Avis spontané
Réponse de Charlested Home
Thank you so much for your lovely review! We’re really pleased to hear that our team could help with advice and that you’re enjoying the pieces in your home now. It means a lot to know they’re being proudly displayed. We truly appreciate your support and look forward to helping you again with your next purchase.
Kindest Regards
Louise
Customer Service Team
Stunning pieces
CharlesTed never disappoints, I am lucky enough to have a few items from them and each season they release even more stunning pieces, the autumn collection is amazing and the delivery is always super quick - I need a bigger house for more of their beautiful pieces
20 octobre 2025
Avis spontané
Réponse de Charlested Home
Thank you so much, Kay, for such a lovely review! We’re absolutely delighted to hear how much you enjoy your CharlesTed pieces and that each new season continues to tempt you! The autumn collection is a firm favourite of ours too. We’re also really pleased you’re happy with the quick delivery. If only we could help with the bigger house too!
Thank you again for your continued support.
Kindest Regards
Louise
Customer Service Team
Amazing console and service
Amazing console and service!
I chose a console from Charlested after a lot of research and back and forth. Customer services were so patient and helpful when I asked a lot of questions before purchasing. It was delivered in great time and exceeded expectations- it’s stunning! Thank you and would highly recommend.
2 octobre 2025
Avis spontané
Réponse de Charlested Home
Thank you so much for your lovely review, Lucy. We’re really pleased to hear our customer service team could help guide you through your decision and that the console exceeded your expectations, that’s exactly what we love to hear!
Thank you for your recommendation and support, and we hope you enjoy your beautiful new piece for many years to come.
Kindest Regards
Louise
Customer Service Team
Wrong order was sent
Wrong order was sent, but they quickly resolved it all. Definitely buy from them again now I have purchased my new home! Beautiful cushions ! 🥹
25 juillet 2025
Avis spontané
Réponse de Charlested Home
Thank you so much for your review, Maria. We’re really pleased we could quickly resolve the issue for you, and we truly appreciate your understanding. Congratulations on your new home too, how exciting! We’re so glad you love the cushions, and we look forward to helping you again as you continue to make your new space your own.
Kindest Regards
Louise
Customer Service Team
Stunning standout furniture
Recently moved in to our house and knew I had to have Charlested furniture! We’ve just had our Laura Console Table delivered and WOW it’s even more stunning in person than online! The quality is outstanding (the weight was 120kilos which screams quality) and it’s such a standout piece in our hallway. Also had a beautiful vase. Delivery was great with advanced notice and frequent updates. Highly recommend & will be ordering again.
20 septembre 2024
Avis spontané
Réponse de Charlested Home
Thank you so much for such a fantastic review. We’re absolutely thrilled to hear how much you love your Laura Console Table, it really is a statement piece, and you’re right, the weight certainly speaks for the quality!
It’s lovely to know it’s taken pride of place in your hallway and that the vase was a hit too.
We’re also pleased the delivery experience and updates met expectations, as we know how important that is with larger pieces. Thank you for the recommendation and congratulations on your new home , we can’t wait to help you again with your next order.
Kindest Regards
Louise
Customer Service Team
Such a fabulous online shop
I have worked with Kate on several photoshoots using products from the CharlesTed Home range and the furniture and interior accessories she uses are gorgeous and elevate a room, giving the rooms character and effortless style. I am a HUGE fan of the range of vases and the faux flowers, they make such a stunning feature and instantly add a pop to a room.
26 août 2024
Avis spontané
Réponse de Charlested Home
Thank you so much for this wonderful review. We absolutely love working with you on photoshoots, so it means a great deal to hear how much you enjoy the CharlesTed Home range. We’re delighted that the furniture and accessories help elevate the spaces and add that effortless character and style. And we couldn’t agree more about the vases and faux flowers, they’re firm favourites of ours too. Thank you again for your continued support and for showcasing our pieces so beautifully!
Amazing!!
We ordered a coffee table for our new warehouse and we couldn’t be happier with it! The price and quality are both exceptional.
Also a shoutout to customer service who helped us with our lovely order. We can’t wait to buy more for our space xx
29 août 2024
Avis spontané
Réponse de Charlested Home
Thank you so much for your lovely review! We’re thrilled to hear you’re so happy with the coffee table and that the quality and price met your expectations. It’s also great to know our customer service team could help with your order. We can’t wait to help you add more pieces to your space. Thank you again for choosing CharlesTed Home!
Kindest Regards
Louise
Customer Service Team
I have shopped via Kate at Charlsted…
I have shopped via Kate at Charlsted for over 5 years now! Half my house is their furniture and accessories from their amazing online store! Delivery is super quick and so professional. Couldn’t recommend them enough for interiors advice and styling!!
29 août 2024
Avis spontané
Réponse de Charlested Home
Thank you so much for your wonderful review Amy, and for supporting us for over five years. That truly means the world to us. We love hearing that CharlesTed pieces have found a home throughout your house and that you’ve enjoyed both the delivery experience and the styling advice along the way. Your recommendation is so appreciated, and we look forward to continuing to help with your interiors for many years to come.
Kindest Regards
Louise
Customer Service Team
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