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Lisez les avis des autres

Noté 5 sur 5 étoiles

I telephoned to ask if an item was in stock which it wasn't. Within 10 minutes I'd received a phone call back advising that they could get required items in a day or two & despatched to me before the... Voir plus

Noté 5 sur 5 étoiles

I called the team at CheapTents several times while researching various items via the web, to pick their brains, ask for advice, get more details on the products etc. Each time I phoned they were hel... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 sets of instep crampons. Despite having only 1 set in stock, goods received promptly. Was pleasantly surprised to get an email advising of the possibility of a delay because of the need to... Voir plus

Noté 3 sur 5 étoiles

I was looking forward to breaking in my Brasher Hillmaster GTX boots the weekend after successfully, or so I thought, placing the order with Cheaptents. I was disappointed to hear that they were... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de camping

Informations provenant de diverses sources externes

Top quality discounted tents, camping equipment, climbing gear, outdoor gear, waterproof jackets and clothing. Massive discounts on outdoor brands all year!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,7

Tous les avis

(107)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent all round

I called the team at CheapTents several times while researching various items via the web, to pick their brains, ask for advice, get more details on the products etc. Each time I phoned they were helpful, informative and patient with me, which I greatly appreciated. I eventually found my Hubba HP tent slightly cheaper elsewhere, but decided to purchase from CheapTents because of their great service. The tent arrived the next day in perfect condition and I'm delighted with it.

24 mai 2012
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

I telephoned to ask if an item was in stock which it wasn't. Within 10 minutes I'd received a phone call back advising that they could get required items in a day or two & despatched to me before the deadline I specified. This all happened no problems also being cheaper than Vango themselves - fantastic, will be buying from again.

23 mai 2012
Avis spontané
Noté 3 sur 5 étoiles

speedy delivery but had some hitches ordering

Overall pleased with the service but I found the checkout a bit frustrating. I wanted to order 2 of one item, however when I increased the quantity from 1 to 2 in the box and then proceeded to the checkout I found that it had actually incraesed the order to 3 items. I then tried to change the order again to 2 items and returned to the checkout and found that I was now ordering 5 of the items.

I exited the website and came back in and found that I still had 5 of the item in the checkout!

I was going to order the item elsewhere, but could not find it in the time available. Eventually a couple of days later I came back to your website and this time was able to order two of the item without any problems.

12 mai 2012
Avis spontané
Logo de CheapTents

Réponse de CheapTents

Thank you for your feedback Andy. We are sorry that you had difficulty ordering.

The box that you were using adds products to those already in your basket. We have amended the text below the box to make this clearer.

The best way to change the quantity of a particular product which is already in your basket, is to go to "View Basket". The link to this is at the top of each webpage.

Noté 3 sur 5 étoiles

Two items ordered, one was out of stock!

I was looking forward to breaking in my Brasher Hillmaster GTX boots the weekend after successfully, or so I thought, placing the order with Cheaptents.

I was disappointed to hear that they weren't available after going through the purchasing process and subsequent concern that my card would be debited didn't help matters.
Fair play, a range of alternative boots were offered. In the end, made my Brasher purchase elsewhere.

11 mai 2012
Avis spontané
Logo de CheapTents

Réponse de CheapTents

We are sorry that we were unable to fulfil your order on this occasion.

Regarding your concerns about your card being debited, we never charge payment cards until the day that goods are ready to be despatched, therefore we would not have charged your card.

Noté 5 sur 5 étoiles

great service at a great price

So, i bought a new pair of waterproof trousers from cheaptents for the lowest price on the net, and even got a further 10% off that price. Excellent email updates on the progress of the order and it arrived very rapidly. When it did the trousers are spot on, just as advertised. having looked around the site there are plenty of bargains and plenty more than just cheap tents, i would happily shop with them again

5 mai 2012
Avis spontané
Noté 5 sur 5 étoiles

Very Good Service

This is the third tent I have bought from Cheap Tents, the first one I purchased about 20 years ago and its still going strong, I bought this after a visit to their showroom in Warrington and was impressed by the range and display on show in the warehouse.
I now live in the Highlands of Scotland and felt confident enough to buy on-line based on their website and its very good information.
The price was about the best on-line deal and the delivery charge was very reasonable for the 400 mile distance.
The products were quick to arrive and lived up to expectations.

29 avril 2012
Avis spontané
Noté 5 sur 5 étoiles

Prompt delivery, good price.

Ordered 2 sets of instep crampons. Despite having only 1 set in stock, goods received promptly. Was pleasantly surprised to get an email advising of the possibility of a delay because of the need to obtain the 2nd set.
Service felt more personal than you would receive from a larger company.

23 avril 2012
Avis spontané
Noté 5 sur 5 étoiles

Efficient and responsive service.

I returned the item purchased as it wasn't quite what I wanted. The staff I spoke to were helpful and professional. The service throughout was quick and effective. A good company to deal with.

19 avril 2012
Avis spontané
Noté 5 sur 5 étoiles

spot on

ordered item late on a thursday nite, was despatched rapid style via royal mail first class recorded and was recieved on sat morning.

was my birthday on the monday so item was greatfully recieved.

6 avril 2012
Avis spontané
Noté 5 sur 5 étoiles

Not just tents!

Bought a few things from them over the past couple of years as the prices are always competitive and the service excellent.
A very trustworthy company and one of a handful of websites I check whenever I'm looking for something specific.

31 mars 2012
Avis spontané

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