Working with a client and she wanted a curry. I have wanted to try this place for months so placed an order very easily online, was given a time to collect. Arrived and the food was ready to go. Lovel... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Voir plus
L'entreprise a répondu
Usually food is fine, this time both naans were burned and one was entirely inedible. As someone who can't have rice, this actually ruined my entire dinner. Chicken wasn't the best in the curries eith... Voir plus
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Food was great, usual standard considering restaurant was really busy (New Years Eve) Slight delay, but was informed straight away and was ready 2 mins after arriving to pick up. 5 Stars
L'entreprise a répondu
À propos de l'entreprise
À propos de ChefOnline.co.uk
Écrit par l'entreprise
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Coordonnées de contact
Royaume-Uni
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de ChefOnline.co.uk
Dear James Hale,
Thank you for your review! We're delighted to hear you found the system easy to use and had a smooth experience. We look forward to serving you again soon!
Easy to order exellent delivery and…
Easy to order exellent delivery and delicious thank u will recommend
16 mai 2026
Réponse de ChefOnline.co.uk
Dear Mrs Dallimore,
Thank you so much for your lovely review! We’re delighted to hear that you found the ordering process easy, the delivery excellent, and the food delicious.
We look forward to serving you again soon!
Superb food
Superb food. Friendly service. Our visitors from the US were seriously impressed.
13 mai 2026
Réponse de ChefOnline.co.uk
Dear David Yates,
Thank you for your wonderful review! We're delighted to hear you enjoyed the food and friendly service. It’s especially great to know your visitors from the US were seriously impressed. We look forward to welcoming you all again soon!
First time trying this place
Working with a client and she wanted a curry. I have wanted to try this place for months so placed an order very easily online, was given a time to collect. Arrived and the food was ready to go. Lovely welcome by front of house . Food was delicious and price was on point. Will definitely be coming again but next time my client wants to eat in. Thankyou
9 mai 2026
Réponse de ChefOnline.co.uk
Dear K Howe,
Thank you for your wonderful review! We’re so pleased you and your client enjoyed the food and service. We truly appreciate your support and look forward to serving you again soon.
Absolute joke
Absolute joke, liars and had tonargue to get a refund which is still pending.
6 mai 2026
Avis spontané
Réponse de ChefOnline.co.uk
Dear Imran,
We are sorry to hear about your recent experience and understand your frustration regarding the order and refund process.
Please note that we act as an online ordering platform between customers and the restaurant. We've reviewed this with the restaurant and can confirm your refund has been processed.
Kindly note that refunds may take approximately 3–5 working days to appear in your account.
We apologize for the inconvenience caused and appreciate your patience and understanding throughout this matter.
The only complaint was the delay in the…
The only complaint was the delay in the takeaway being ready. The time given was 8.37pm and it was finally ready at 8.59pm. so 20 minutes late.
4 mai 2026
Réponse de ChefOnline.co.uk
Dear Richard,
Thank you for your feedback.
We are sorry to hear about the delay with your takeaway order. We understand your frustration regarding the collection time difference.
As an online ordering platform, we act as a medium between customers and the restaurant. Your feedback has been shared with the restaurant team for review to help improve their service timings.
We appreciate your patience and understanding
Local order
Ordered from local Indian restaurant.
Very easy to use order system.
All worked out perfectly.
4 mai 2026
Réponse de ChefOnline.co.uk
Dear Janet Penny,
Thank you for your lovely feedback! We're glad you found the ordering system easy to use and that everything went smoothly. We hope you enjoyed your meal and look forward to serving you again soon!
Réponse de ChefOnline.co.uk
Dear Libby,
Thank you for choosing our partner restaurant Tamasha for your first meal! We’re delighted to hear you enjoyed the food and found the service excellent. We look forward to serving you again soon!
Réponse de ChefOnline.co.uk
Dear Bill,
Thank you for your feedback. We’re glad the process went smoothly, though we understand it could be clearer to navigate.
Please feel free to share any specific suggestions at support@chefonline.co.uk
—We’d really appreciate your input.
Réponse de ChefOnline.co.uk
Dear Customer,
Thank you for your feedback. We’re glad to hear that you found the ordering process easy.
Please note that while our platform supports both cash and card payments, this particular restaurant currently accepts cash only.
We look forward to serving you again soon.
Réponse de ChefOnline.co.uk
Dear Mr Richard,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our quick takeaway service and found the food very tasty. We look forward to serving you again soon.
Great food at great price and delivered…
Great food at great price and delivered on time
12 avril 2026
Réponse de ChefOnline.co.uk
Dear Ray,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the food, found it great value, and that it was delivered on time.
We look forward to serving you again soon!
I live across the road and order from…
I live across the road and order from here more than I care to admit.. Best Indian I've ever had!!
13 avril 2026
Avis spontané
Réponse de ChefOnline.co.uk
Dear Esme,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoy our food and consider it the best Indian you’ve had. We look forward to serving you again soon!
Quick and Efficient!
10 avril 2026
Réponse de ChefOnline.co.uk
Dear Andrew,
Thank you for your wonderful feedback!
We’re delighted to hear that you found our service quick and efficient. We truly appreciate your support and look forward to serving you again soon!
Réponse de ChefOnline.co.uk
Dear Webb,
Thank you for your wonderful feedback!
We’re delighted to hear that you enjoyed our wide menu selection and found the ordering process smooth and timely. It’s great to know you loved the food and found it to be excellent value.
We truly appreciate your support and look forward to serving you again soon!
Réponse de ChefOnline.co.uk
Dear Mr Dean,
Thank you for your wonderful feedback! We’re delighted to hear that you found the website easy to use and enjoyed the great food from Mughal Dynasty Indian Restaurant.
Your support is greatly appreciated, and we look forward to serving you again soon.
Réponse de ChefOnline.co.uk
Dear Steven,
Thank you for your feedback and continued support! We’re delighted to hear that you enjoyed both the food and service from the team at Tamasha once again.
Your feedback truly means a lot to us, and we look forward to serving you again soon.
What’s the point of taking orders when…
What’s the point of taking orders when the place is shut
11 mars 2026
Réponse de ChefOnline.co.uk
Dear Scott,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. Unfortunately, the restaurant did not inform us of their sudden closure, so we were unable to act in advance.
As an online ordering platform, we operate as a link between customers and restaurants. We have shared your feedback with the restaurant to review the matter and ensure their opening hours and order availability are updated to prevent similar issues.
We appreciate you taking the time to inform us.
The food was 3.5 to 4 (also came with 2…
The food was 3.5 to 4 (also came with 2 extra papadums/onions Etc.) so not bad on that front But ordering & delivery was superb - thus 5/5.
7 mars 2026
Réponse de ChefOnline.co.uk
Dear KTPC,
Thank you for your feedback! We’re glad you enjoyed the ordering and delivery experience and appreciated the extras with your meal.
We hope to continue providing you with 5/5 service next time!
Réponse de ChefOnline.co.uk
Dear Kirby and Lewis,
Thank you so much for your fantastic review! We’re delighted to hear you found our service simple, easy, and excellent.
We look forward to serving you again soon!
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