Chevronmotorsltd Avis 

I purchased a car from Chevron Motors and unfortunately, my experience has been extremely disappointing. The vehicle developed a serious fault within hours of purchase, and despite following the dealership’s instructions to process all warranty work through the RAC and their authorised garages, I have been left out of pocket for multiple repair and diagnostic costs.
Although the dealer has now offered to assist with repairs, this offer came far too late — after the work had already been completed under the process they originally advised. Despite providing full documentation and invoices, the dealership has refused to reimburse even the modest costs incurred, related to resolving the issue.
While the fault appears improved after repeated interventions by Ford, they are unsure if the matter is completely resolved. The lack of accountability from Chevron Motors has been deeply disappointing. This experience has caused unnecessary stress, expense, and inconvenience.

I had verbally agreed a part exchange and purchase of a BMW with the salesman, Robin Hunt (there's cockney rhyming slang for you) I had also agreed a collection date with him.

He advised me to remove my personalised plate so as to obtain the correct V5 for my vehicle (at a cost of £80)

He then failed to call me at the agreed time to finalise the paperwork. I attempted to call him and he avoided my calls.

At 1930hrs he emailed me to say he'd sold the car to someone else. He didn't even have the decency to return my call.

This left me out of pocket for £80.

I sent them an email explaining my issues and asking for the £80 to be compensated and I received a sarcastic email back from the sales manager, Nigel Chidlow, which ultimately stated "tough"

Both of the sales team are unprofessional and Mr Hunt is deceptive and dishonest.