Chris Bowers & Sons Avis 

Chris Bowers provided excellent quality plants and a customer service that is outstanding. I highly recommend them as a first rate nursery.

They packed the trees amazingly, everything arrived perfectly still green and soil still wet.

The pear tree arrived very well packaged, real old school using straw padding for protection. It was in good condition in a plant pot and I planted it in the garden 2 months ago. It is healthy and growing nicely. A nice touch was Gemma getting in touch to ask if everything had gone well with the order and offering advice if needed. I would use this company again,

Ordered two fruit trees (Jubilee plum and Red Falstaff apple) way back in 2018. I expected delivery around October - November, so when I still hadn't received them by the following January I emailed the company and received a rather terse reply saying that due to frozen ground they had been unable to dig these up (the ground had only been frozen for about a week due to some unexpectedly cold weather so I don't know why they'd waited so long).
The trees were bare root and arrived in their dormant phase so I could not assess overall health but I did notice that the trunks were quite bent, particularly the apple tree. I was forced to tie it in quite rigidly to a stake in order to straighten it up.
I wanted to give the trees a fair chance to perform before writing a review, but I feel like 5 1/2 years is long enough. Suffice it to say during that period I have not had a single plum and only had apples (3) for the first time this year. Other fruit trees in my garden are performing well so I don't think the problem is at my end.

Easy to order from the website and great communication regarding the delivery. Plant arrived well wrapped and in very good condition. After service is also excellent.

Good range and items were exactly as described. The only reason its not a 5 star review was the delivery was slightly longer than expected. However, better its right than rapid and wrong.The follow up aftercare was not required but is a nice touch. Would happy use them again

Well packed and healthy apple tree.
Easy to order on the website with plenty of information about the different varieties and rootstock.

My husband and I are new to gardening. The Chris Bowers & sons team website is easy to follow and understand. The price point was the best we had come across and delivery was quick. The team have plenty of tips and guides on their website to help all customers make the most of their purchase. We are incredibly happy with our purchase and thank the team for their help.

I bought about 5 trees from Chris bowers. They aren't cheap but thought they looked good value and were backed up by a guarantee. I've previously played about 100 trees and 1000+ hedges so I'm no beginner.
Of the 5 I bought only 2 survived despite constant care.

I contacted them twice in the last few months to get some help but both of my emails were ignored and I've given up now.

I wouldn't recommend their quality or customer service.

I ordered a specific variety of whitecurrant. It arrived with a generic plastic label saying 'Whitecurrant', with no variety specified. I queried this by email and received a curt response telling me that the variety would be as specified on the packing slip. I checked through the packing materials, which I had kept to recycle, and found no packing slip and no printed material of any kind. I let them know this 2 weeks ago and have received no response to this or a follow-up email.
An earlier query on blueberries also received no response.
I'm disheartened to see so many negative reviews here pointing to carelessness and low standards.
Definitely won't be ordering again.

I ordered a beauty of Bath apple dwarf tree. Ordering was simple, delivery was prompt and well packed. My tree is in a container and looks healthy. They have just emailed me to ask if alls well, and answered my question on mulching for the winter. Great customer service offering future help. Will definitely use them again and whole heartedly recommend them.

Ordered plants for my strawberry bed. They arrived promptly and in great condition. After a few weeks they are now getting their feet down and looking strong and healthy. Even got a follow up email checking that everything was ok.

The tree arrived on time and exactly as described. It is healthy and in an excellent condition. I have put it out in the garden and it is growing happily there. Expect crops in a couple of years!

What a superb experience! Excellent quality, superb packaging, great delivery, what more could you ask for. Brilliant company with same standards.

Amazing service from start to finish. Kept informed of order progress and delivery details. All 5 of the trees I order arrived on time and in good condition. Just to top that I have also been contacted from them asking if I need any information on the products I purchased. Thanks Gemma I just might take you up on that.

Easy to order, tree arrived on time, in good condition, now planted and looking healthy.

Excellent service, quality goods and a pleasure to deal with.

I received a Cherry tree that was a very odd shape and not in good condition. I emailed them and got a very rude reply. I then e mailed them again asking for a refund but got no reply. It looks like we will have to write this off to bad experience but I would never use them again or recommend them. This company needs a better customer service and teach them how to treat and write to customers.

Firstly I received the wrong items and they were more or less dead anyway. The phone numbers say number not recognised. I sent 3 emails over a week with no response and then out of the blue I received the correct items. 2 out of 3 will hopefully survive. One of the gooseberries is just a stick with one dead leaf. I can honestly say this is the worst on line shopping experience I have ever had. Be warned .

Excellent service from Chris Bowers & Sons – my two apple trees arrived in perfect condition, well packaged and healthy. Really impressed with the quality of the plants and the smooth delivery. Highly recommended!