hard to get hold of anyone on the phone but when i left a message a very good young man got back to me within minutes
L'entreprise a répondu
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Lisez les avis des autres
Purchased Public Liability insurance 3 years in a row. Phoned to change area I trade in to be UK wide as I just had my local area included. Customer service agent was amazing. Within a minute,... Voir plus
L'entreprise a répondu
Have had my traders insurance from CMTIA since I started doing craft stalls several years ago It was recommended by a friend and I’ve been very happy with it. Very quick and supportive when it’s r... Voir plus
L'entreprise a répondu
My Insurance for exhibiting at Craft Fairs was arranged very quickly, and in this instance there was no excess on the policy, as there has been with others I looked at. The premium was reasonable. A... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
CMTIA is one of the largest providers of Public, Products and Employers' liability insurance for market traders, craft fair traders and traders at any licensed stall-based events across the UK.
Coordonnées de contact
1st Floor, One The Square, Temple Quay, BS1 6DG, Bristol, Royaume-Uni
- 0208 102 9400
- cmtia@hayesparsons.co.uk
- www.cmtia.co.uk
4,9
Excellent
984 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Straight forward web site with clear…
Straight forward web site with clear easy to follow instructions
6 mai 2026
Réponse de CMTIA
Thank you for leaving us your 5-star review!
Spoke to a human who was very helpful
Spoke to a human who was very helpful
Good quote so I paid and my insurance is sorted
No problem
5 mai 2026
Réponse de CMTIA
Thank you for sharing your experience with us!
I paid in full for a years insurance…
I paid in full for a years insurance but had to call CMTIA, for confirmation and the certificate. Two days later, I got it.
5 mai 2026
Réponse de CMTIA
Apologies for the delay in sending through your documentation. It is always worth checking your Junk and Spam folders for documents in case they have been redirected there, as our system sends documents almost instantly ordinarily when you purchase a new policy.
Never had a problem every year for 8…
Never had a problem every year for 8 years I've used you guys to do my insurance.
8 mai 2026
Réponse de CMTIA
Thank you for your 5-star review and continued loyalty!
The process of renewal was clear
The process of renewal was clear, quick & straightforward - and the price was reasonable.
7 mai 2026
Réponse de CMTIA
Thank you for sharing!
Easy renewal
Always let me know the due dates. Quick and easy to renew online. Downside is the insurance has gone up a bit much for a small hobby craft stall.
7 mai 2026
Réponse de CMTIA
Thank you for taking the time to leave us a review. We are sorry if our price change has caused any inconvenience, we have recently reviewed our administration fee, changing it from £6.00 to £10.00. This decision was made due to the increasing costs of servicing and supporting our traders. We regularly benchmark the cost of our policy against the wider market and are confident that we continue to offer the most competitive, value-for-money insurance policy.
Réponse de CMTIA
Thank you for leaving us 5 stars!
Very simple and easy process
Very simple and easy process. Prompt responses and great help available if any queries. Altogether a pleasant and professional experience. Thankyou
6 mai 2026
Réponse de CMTIA
Thank you for your kind review!
Good
Good, everything straightforward. The only thing I would mention is that if you inform me that prior to approval of the policy, I would receive a phone call, then please do it! Sitting anxiously by my phone until I received an email instead.
7 mai 2026
Réponse de CMTIA
Thank you for taking the time to leave your review! We apologise for any inconvenience caused, unfortunately, there has been a backlog due to a change in our systems. This is not the norm and we are very sorry you experienced this anxious wait.
Réponse de CMTIA
Thank you for 5 stars!
Réponse de CMTIA
Thank you for sharing!
Great experience
The process of getting the insurance was quick and easy, and the price was very reasonable. Very happy.
5 mai 2026
Réponse de CMTIA
Thank you for your wonderful review!
Réponse de CMTIA
Thank you for leaving us your 5-star review!
Réponse de CMTIA
Thank you for your feedback!
Réponse de CMTIA
Thank you for your 5-star review!
The form was easy to fill
The form was easy to fill, but, i have not yet (and hope not to) had to make a claim, that would be the real test.
11 avril 2026
Réponse de CMTIA
Thank you for 5 stars!
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