Having enquired about their business and items they had for sale on an open forum, one of their well known employees who ran the group began to delete comments and ban people who had the slightest neg... Voir plus
collekt.co.uk
Merci de votre visite sur Trustpilot. Malheureusement, il n'est plus possible de laisser un avis sur cette page parce que le site web de l'entreprise n'existe plus. N'hésitez pas à nous contacter si vous avez des questions.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
One of the best pop sites I have ever used. Great for getting hold of exclusives and hard to find pops. I love the HP boxes and Jess who puts them together is awesome checking your house and other det... Voir plus
This is the second time that this seller has set up a company, got into trouble keeping up with orders and then done a last minute cash grab. Watch out for another company under a new name run by the... Voir plus
Can not fault Collekt at all, first order with them I had a problem with a damaged Pop. They quickly sorted it out for me and received L with Cake again in perfect condition. Since my first orde... Voir plus
Les gens ont aussi consulté
I am all over very happy!
You have a lot of different products which I am grateful for! You have a lot of Pop figures that I can’t find anywhere else! I like that your shipping isn’t too expensive and I am all over very happy with everything!
Collekt is brilliant
Collekt is brilliant. Kept up to date with all new releases. Any questions regarding orders they have always been able to answer, they have always put my mind at rest when I have asked about orders. Before Christmas I won a toy, unfortunately it did not Work but the company was more than happy to send it back though 14 days had passed. To me that shows that there customers are very important to them.
Keep up the good work.
Excellent service
Excellent service, quick and simple checkout. Pops arrived in a week in mint condition couldn't have been a better service.
Highly recommend 👌
Collllllllekt
Great easy to use website, great communication, Great packing and great prices!
Great to deal with
Great to deal with. Friendly staff . Great communication
Bought a pop off collekt
Bought a pop off collekt, delivered in 2 days as promised, packaged really well. Collekt have a good site which is easy to navigate, really good competitive prices, really happy, would highly recommend 👍
Good purchase experience
Placed an order on 26/05/17 for Maleficent and 03/06/17 for the new lion king pops and they took 7 months to arrive.
Contacted the company page numerous times asking for an update. Received responses each time stating stock was expected soon and my orders would be sent as soon as the stock was received and the delay was caused by Funko sending the products to Collekt.
I messaged the company page again on 23/11/17 requesting an update. Response received 24/11/17 advising Maleficent was in stock and would ship the following Monday and Simba and Rafiki would be in stock within 7-10 days.
Email received 01/12/17 states no orders would be shipped until warehouse move was completed. Contacted the company again to query this and received a response advising Maleficent was in stock and would ship as soon as the warehouse move was completed.
The products were shipped on 08/12/2017 and received the next day. I was disappointed with how long it took to receive these two orders but I will still make future purchases for the Disney treasures box and hard to get pops

Réponse de collekt.co.uk
This is not a great company
This is not a great company. Apparently they used to be good but not anymore. I've had issues with them on my first order. Cancelled an item and was told I'd get a refund. 8 weeks later no refund. Then the item was dispatched in error. They accepted it was their error but was told I'd have to pay to return it before I'd get a refund. Asked them to cover the postage to be told no and never got my refund. I wouldn't use this company again nor would I recommend them to anyone. First and last order with them. Now out of money. Beware before you order anything.
IF YOU LEAVE A NEGATIVE COMMENT THE COMPANY WILL REPORT YOU AS NOT BEING A GENUINE CUSTOMER. THIS COMPANY IS VERY DODGY AND YOU CAN'T TRUST THAT THEIR RATING ON HERE IS GENUINE.
Do not use this company
Do not use this company. Don't give refunds. Require you to pay return shipping for their errors. Send items out in error instead of giving refunds. Take money for preorders they don't have they charge you to cancel. Scam.
To Portugal with tons of love
I am from Portugal and I Ordered Rick and Morty Mystery Box plus a POP from Harry Potter. They arrived in perfect conditions, super fast and they even had a shield pop protector.
Super awesome people on facebook always available to help and give details on anything needed.
100% the place I go to when I need a rare pop!
Highly recommend
Ive ordered many pops and always had a …
Ive ordered many pops and always had a great experience with them they friendly and great customer service I highly recommend
Best vinyl figures shop
Best vinyl figures shop! Great selection not found anywhere else, amazing!
One of the best pop sites
One of the best pop sites I have ever used. Great for getting hold of exclusives and hard to find pops. I love the HP boxes and Jess who puts them together is awesome checking your house and other details to make sure you receive the perfect box. Every item I’ve received has been brilliantly packaged in extra thick boxes, air cushioning, bubble wrap and foam to make sure your pops arrive in mint condition. Delivery is usually speedy but should there be a delay communication has always been brilliant. I can’t recommend them highly enough.
Trust in customers
I have made several orders from collekt.uk and I am very pleased.I live outside UK so there is always a bit of delay but they always come through.In every case, there is a great customer service through the social media of the company, mostly.Packaging is always perfect.
Had massive issues receiving an item
Had massive issues receiving an item, they sent me the wrong item out and would not pay for it to be sent back to them. Still have not had postage refunded although had email from customer service representative saying they would, been ignoring my emails.
I've shopped with these people for a long time, so it's very sad that it's had to come to this.
Ordered tons from there always in great …
Ordered tons from there always in great condition
Pops are awesome, Prices are high
Amazing Pop vinyls and figurines however some are too highly priced for an official store however an amazing store with some awesome stuff!
Best service
Best service
Knowledgeable
Always a pleasure on twitter
Have ordered before and will again! Absolutely the best pop specialists in the uk
First time customer
First time customer with Collekt and I've got to say I was really impressed. Items ordered were at a great price, better than I'd seen anywhere else. They were processed quickly and arrived as described and well packed.
I would have no hesitation to recommend Collekt and look forward to buying from them again.
Let down
Only 2 starts as I did used to love this company a lot the past 2 years, started off really good would recommended them for packaging and exclusives now lately it’s gone down hill I personally think, delivery takes a lot longer (idm with stock issues and customs) but when being told different excuses to why it’s not being delivered when item is now in stock on site is a bit of a joke! Customer service has gone a bit dissapointing, takes time for a reply don’t really help or answer any questions! Waiting for orders placed last year for pops that can be aqquired from other places! They used to use Royal Mail and update you with a tracking number now I’ve received deliveries for yodel which have arrived damaged! Not sure if I would recommend them now due to personal experiences! Just disappointed! Collekt then reported my review to say I was not a genuine buyer but proof was supplied to trust pilot! Shows the lengths this company goes to to stop bad reviews

Réponse de collekt.co.uk
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

