Conroy Removals Avis 

We recently moved from Atlanta, GA, USA to Raumati Beach, NZ and were so thrilled with Conroy Removals! They were our NZ partner and handled my questions so lovingly. I must have called every week and they made it so easy to know where my shipment was in the process, and gave me a fair estimate of when we would expect delivery. They even worked around my travel schedule and once everything cleared customs and biosecurity, they delivered it the day I had requested! It was perfect timing. And the team was excellent. They were quick too! And left us with materials to help with the unpacking, like the massive bags to hold our packing paper. They even swiftly came back (twice!) to pick up cardboard boxes. The crew were so kind and careful from the logistics team to the delivery team and unpacking team. Thank you Conroy! We love our new home!

Fantastic service. Movers were lovely to deal with. The office is very responsive. Excellent communication.

Booked Conroy Movers late in the year for a January cross-country move and they were outstanding. Super responsive, excellent communication, and very flexible with last-minute changes. The admin side was seamless, and the two movers were fast, friendly, and efficient. Delivery in Auckland was just as smooth. Can’t rate these guys highly enough!

I had very clear communication from the staff on delivery time. The staff that delivered my goods were polite, hardworking and placed the furniture where I asked it to go.
Move was done quickly and efficiently.

A little bit of confusion with the quote and location with the office, but the moving guys, Jacob and Barry from Mount Maunganui Conroy's did a fantastic job and went above and beyond, breaking down all the office furniture to get it up some tight steps and then put everything back together again, most appreciated

Conroy Removals handled both an air freight and sea freight delivery for me. The team was consistently both reactive (responding immediately to my queries and chasing up a delay with my air freight) and proactive (keeping me fully updated on progress with shipment). They turned up exactly when they said they would, were friendly and courteous, unpacked things efficiently and were prompt in collecting emptied boxes. Wouldn’t hesitate to recommend them!

This is the 2nd time ive used Conroy removals 1st was Australia to New Zealand, this time it's from New Zealand to Malta I recommend communication and patience it's helps 100% everyone from Conroy Nz to where my items where shipped to first witch was Netherlands then to Malta where all top people communication back and forth was my wait was 4 months from nz to malta that's where patience comes into it and just wait enjoy life while you wait as there not going to arrive any earlier in saying this my items arrived and so far all items intact obviously ive only gone through 2 boxes out of 18 lol but my boxes still look reasonably great I highly recommend conroy removals as there communication is above and beyond and have always answered my emails with any query in great timing ive never really had to wait no more than a couple of hours for a response ,.
Thankyou Conroy for my smooth sailing 😁

Our move from Kapiti to Christchurch was handled impeccably. From the initial inventory quote through delivery, nothing was a problem, our changes were handled with ease. Delivery was well communicated and executed. Both teams were excellent. Total class all the way.

Horrific experience! Learn from our mistake and avoid Conroy at all costs. The movers were extremely late, moaned and swore about the size of our house and were very rough and careless with our belongs. They were supposed to bag all our mattresses and couches but turned up unprepared without these and suggested they wrap them in dirty, dusty moving blankets.
On arrival at our new house, we found several of our items had been damaged due to handling.
After trying to communicate our frustration and disappointment, we were told it was too bad and they wouldn’t be doing anything about it.

Outstanding service from start to finish.
We recently relocated from Australia to New Zealand with Conroys and couldn’t be happier with the moving company. The teams in both Australia and NZ were excellent — professional, careful, and genuinely supportive throughout the entire process. Communication was clear and consistent, and we felt well guided at every stage. A smooth, stress-free move thanks to an outstanding team. Conroys, I highly recommend.

Both teams were absolutely incredible!! Everyone made us feel so at ease. They handled our furniture and personal goods with so much care.
All team members were kind and courteous and hearing the happy laughs throughout the process made it an enjoyable experience. 10 out of 10 ♡ we are so grateful!! Thank you!!

The expertise and experience of Geoff and Elise who came to pack eased our anxiety as this our first time moving after 25 years.
Next day Drew managed the moving out with skill. They moved all house contents plus approx 60 plants in pots ranging in size from 5 litres up to 150 litres!
Finally the move into our new home, two storied like our old one, was efficiently done in a morning

Difficult move with a steep drive. 4 of the 5 team were excellent.

The initial communication and engagement went very well. There was communication as well on what is excluded from their quotation, but I don't think they explained the full context and implications.

In my opinion Conroy does not deliver a door-to-door service but only helps you until you are out of NZ. Then you need to deal directly with a third party they only appoint after you have already signed a contract with Conroy. You have no visibility on the conditions between the third party and Conroy but if you want to dispute it you need to pay extra....plus you are effectively held hostage since if you don't comply you don't get your goods.

I had to spend extra time to deliver documents to the recipient country's Customs Office. Conroy stated this was an unforeseen activity but meanwhile it turns out that ALL GOODS coming into the country MUST submit these documents. So this cannot be an unforeseen activity. Turns out the third party could have done this on my behalf, BUT I had to pay extra for it as they excluded it in their quote to Conroy. If I pay for a door-to-door service and this is a compulsory activity I would expect it to be included in the quote OR I would be briefed on what would be expected from me when I arrive in order to better plan for the time it will take.

Customs at the recipient country also did random container inspections. (Again an exclusion from the Conroy quote). So I get selected, they inspect my goods and I am informed I will need to pay for the costs incurred by the inspection. Unfortunately no-one can tell me how much this cost will be. Eventually I receive an invoice for about 10% of the amount my relocation costs. Turns out I have to pay for the delay in offloading the ENTIRE Container Ship since my container's inspection caused the delay....a delay caused by a random inspection by Customs which found no fault with my goods - but now I need to pay for the ship's delay.

I would have had a much better experience if the third party was appointed before I signed the contract and I was better informed of what would be expected of me when arriving in the other country. Then I could have negotiated some additional allowances upfront without feeling forced into a situation. Similarly, if Customs does random inspections which cause delays, surely this is a risk that should be incorporated in the original shipping logistics with the costs spread across ALL cargo. Instead the costs are loaded on the unlucky fellow which gets randomly selected by Customs.

Be careful of the fine print and don't accept these open ended exclusions.

We were kept informed before the arrival of our goods by container in Auckland harbour. Lynn was very efficient in the communication. Also the the guys who delivered the goods were very pleasant to deal with.
Overall a very good experience!

Conroys were amazing, so easy to deal with and very clear with instructions as well helpful.Highly recommend them.

Easy to deal with, had good updates, packers were quick and efficient and on time and careful.All around great service definitely recommend these guys.international moving made easy thanks guys.

Experience was seamless from first inquiry. Rep was helpful & recommended the hourly rate option for the size of our move. This proved to be a money saver. Removalists arrived on time & worked quickly & efficiently. The biggest negative was a truck breakdown halfway through the move.
Overall a good experience.

We moved from the USA back to NZ. Conroys and the US team were professional and made the move seamless. Conroys were even able to deliver early over the Christmas break. Thanks.

Great job!
Conroy was super communicative through this whole process, and Lynn and her team did a great job. I would recommend 100 percent!
Thank you!!!