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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered contacts from contactlens.com. It stayed in processing for 2 weeks. I made contact and they said, check you spam folder for tracking info. I had been checking the web page and it said it's s... Voir plus

Noté 5 sur 5 étoiles

I’ve been ordering my contact lenses from contactlens.com for a few months now, and I’ve been really happy with their service. The prices are usually better than what I find at my eye doctor’s office,... Voir plus

Noté 5 sur 5 étoiles

After researching other companies, Contactlens.com had the best price with shipping than all the others. The order process was easy and contacts were in my hands within a week. Highly recommend them.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been getting my contacts from contact lens for a number of years they've always been there for me when I needed them. I'm so happy that I found them years ago not only do they give great customer... Voir plus

À propos de l'entreprise

  1. Fournisseur de lentilles de contact
  2. Magasin de vêtements

Informations provenant de diverses sources externes

Contact Lens.com - World's Best Contact Lens Store™ Buy discount contact lenses online or 1-800 LENSFAST. Acuvue contact lens, Coopervision, Ciba Vision, Bausch & Lomb and Focus. Free shipping.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(111)

12 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Bad BEWARE

Bad. Five days after placing the order is still said it was processing so I called the number Megan answered the phone and told me that my contact lenses were in shipping it should go out. 4 hours later I got an email saying They don’t have my lenses and they should be sent out from the manufacture in three weeks. I requested a refund and they refused to give me a full refund I want to keep a processing fee. nothing I can do I guess they may get my money. BEWARE.

26 juin 2020
Avis spontané
Logo de ContactLens.com

Réponse de ContactLens.com

Ordered very complicated contact lenses with over 10,000 prescriptions for the one lens. Repeat customer with full knowledge of the time it takes to complete such a complicated order. She was given incorrect information which we corrected as soon as we realized the mistake. She refused to wait for delivery unless we "immediately" sent her "free" contacts. We'd done that for her previous order as a courtesy although that order was also not overdue. We politely told her we could not continue sending free contacts with every order and her response was to either provide free contacts or immediately cancel the order. We cancelled and refunded the order with the exception of the $5. the credit card company charged us for processing and refunding her charge.

Noté 5 sur 5 étoiles

Great prices

Consistently the lowest prices I've found online... I've been buying from them for almost ten years. The web site is easy to navigate, it's a cinch to order, and shipping is quick.

23 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Betzalel. W.

Great website and easy to navigate. Ordering made simple and quick!
This is why I keep coming back, Terrific service and fast delivery.
The prices are great.
Thank you.

7 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent!

Easy to navigate and find what you need. Easy to upload RX. Order to delivery in under three days. Excellent!

31 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Horrible experience!

Customers this company advertises that you can contact them by phone for any reason. I had a problem with the representative and the customer service. I asked for a manager to please contact me to discuss this issue and nothing !! Please try and reach them by the advertised phone number #1-800-536-7327...You will receive a voicemail stating the mailbox is full ! This representative is lazy and not fulfilling her job description..I've reported this to the better business bureau.Soo many other companies to choose from and way better customer service.You actually speak to a representative that's friendly and helpful

25 février 2020
Avis spontané
Logo de ContactLens.com

Réponse de ContactLens.com

Ms Smith was extremely rude to the CSR who originally spoke to her. We reached out to Ms Smith by email to ask how we might be of assistance. Ms Smith emailed several times refusing to discuss her issue other than to say it had nothing to do with her past order. We apologize but no one deserves to be abused while trying to help. Ms. Smith we remain available by email if you would like our assistance, whatever the issue is we will try our best to resolve it.

We answer phone calls from 9-5 EST all day so yes please do call us at 1 (800) LENSFAST (536-7327) and we'll be happy to cheerfully assist.

Noté 5 sur 5 étoiles

Always impressed

I am always impressed by Contactlens.com. My contacts are always in stock at the lowest price I can find anywhere and shipping is fast. They also provide great customer service if you have any issues.

28 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Had never ordered from here before but needed contact lenses ASAP before Christmas. They came within 2 business days. Really happy with the service they provided aswell. Will definitely buy from here again

24 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Easy and Quick

I was hesitant to order contact lens online in case they took a long time to come or I entered the information wrong. But I had no problems. I filled out the form, uploaded the prescription and received confirmation of the order and also that they had confirmed I entered the prescription correctly. They arrived sooner than excepted in a small cardboard box.

9 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent!

I’ve used contactlens.com for years because of their great selection of contacts, great prices, and fast shipping. I recommend them to anyone looking for contacts.

21 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Contactlens.com cheap and quick

Contactlens.com had the cheapest price that I could find on hydraglyde lenses. Other places seemed to be cheaper, but when you consider the extra fees they charge, they weren't. In addition, I received the contacts in a timely manner in a good condition.

24 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Got my contacts fast

Got my contacts fast. The order was exactly right. Very happy with my purchase here. I'll definitely use them again in the future.

18 septembre 2019
Avis spontané

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