I spoke to John today, he was helpful and resolve the issue. He sent me an email confirmation about case closure.
L'entreprise a répondu
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I spoke to John today, he was helpful and resolve the issue. He sent me an email confirmation about case closure.
L'entreprise a répondu
In fairness it starts with their customer, FedEx, another bunch of common thieves who send you an invoice after you have received your item to collect duty of £12 and charge you £33 to do so, I tried... Voir plus
'Angela' at Control Finance was extremely helpful. I had paid a bill to FEDEX TRANSPORTATION in June 2025. My account had not been credited because apparently Fedex do not accept cheques! In fact thei... Voir plus
L'entreprise a répondu
Amanda - 297 was incredible. I got a text message out of the blue stating I owed money for an unknown to myself vet bill. I called and explained the situation, Amanda was extremely helpful and s... Voir plus
L'entreprise a répondu
Controlaccount has been providing ‘order to cash’ outsourced services for 40 years and is proud to partner with some of the world’s most recognisable brands to deliver a range of innovative, efficient, and fully integrated solutions to transform your business. Our services, expertise, technology, and strategic applications will help your organisation to increase productivity, control capital cost, reduce overheads to improve cash flow, meet business goals and transform your company. Compliance, quality and transparency are fundamental to all that we do: In addition to our regulatory compliance accreditations, we hold International Standards ISO 27001 and ISO 9001. For a trusted, committed and results driven partnership, call our offices today.
Compass House, Waterside, B60 4FD, Worcester, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I would like to thank John from Controlaccount for the excellent support and professionalism during my inquiry. He was very helpful, patient, and clear in explaining the situation and the next recommended steps. His guidance made the process much easier to understand and greatly appreciated during a stressful situation. Thank you again for the outstanding customer service.

Réponse de Controlaccount
Scam artists to put it in brief terms.
Harassing over invoices that the company never sent to the address on file.

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Awful company, no way to reply to any of their spam emails or letters
Complete bullies and do not follow any processes or listen to the people they try and get funds from. They do not respond to emails or call-back requests. All this business does is threaten and try and make people pay charges illegally.
person names john really helped me today

Réponse de Controlaccount
Very efficient communication and great service.

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Asim is amazing at his job. I called up very annoyed and determined that I was right. He completely calmed me down and showed me the right steps to take. I ended up feeling fine about the situation because he was so clear and sympathetic. Really impressed!

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Today I request the Back up document for the invoice. A nice Advisor, John, provide me excellent service. He provide me the document really fast and professional. And Thanks John for your patient help.

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I recently contacted Controlaccount to request a change to my payment date, and this has now been successfully arranged. I would like to thank John for his assistance. He was professional, courteous, and extremely helpful throughout the process.

Réponse de Controlaccount
Spoke with an agent called John over chat and he was very helpful and resolved my issue quickly

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They were easy to contact when I had a dispute about an unpaid invoice.
On the webchat, Yusaf (employee code 551) helped me understand exactly what the payment was for, and patiently explained everything to me so that I was confident making the payment

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John was very helpful and fast to respond to my query

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Dawn was a Very pleasant and helpful lady

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Employee 548 was very helpful and understanding with the situation.

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My issue was quickly solved thanks to John! Contacted the team online, was transferred to him, in a minute ALL DONE. Very thankful

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The Web Advisor, John, responded very quickly to my request and handled everything in a highly professional and polite manner. The whole process was smooth and efficient. Excellent service.

Réponse de Controlaccount
Fantastic member of the team showed true resilience & empathy….

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Every question I asked today I was able to get a full and comprehensive response. Talked me through how and where I could find the information I was after.

Réponse de Controlaccount
Today, I spoke to staff member Nabeel and he was incredibly helpful. I was quite anxious in sorting the details I had received by post but he was reassuring, professional and a pleasure to speak to.
Would like to express my thanks to him.

Réponse de Controlaccount
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