The Cotswold Company - Knutsford Avis 

161
TrustScore 5 sur 5

4,8

King Street 127, WA16 Knutsford, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Warm and friendly service on three separate visits. Helpful without being pushy. When I decided what I wanted to do, the sales process was straight forward and speedy. The other items I will be buying... Voir plus

Noté 5 sur 5 étoiles

Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always entering Cotswold is serene and calming experience. Immediately greeted by a smile and enquiry of help required by a charming assistant. Help was given in securing exactly what I had chosen... Voir plus

Noté 4 sur 5 étoiles

You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de meubles
  3. Magasin de meubles de salon

Écrit par l'entreprise

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Écrit par l'entreprise

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Coordonnées de contact

  • King Street 127, WA16, Knutsford, England, Royaume-Uni

  • 01565 364815

4,8

Excellent

TrustScore 5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(161)

5 341 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Went to the store in Knutsford.

Went to the store in Knutsford.
The store had a good stock of goods and we had a choice of items.
Two sofa table and a bed we chose.
Delivery is surprisingly quick.
Very helpful staff.
We're going back next month for a nest of tables that matches.

4 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service all round

Delivered on time, very respectful of our property. Thank you Bernard and Paul
Chairs are lovely and good for the price and helpful shop staff

1 mai 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon S Williams,

We're happy to hear that your delivery was on time and that our team was respectful of your property! It's also great to know that you find the chairs lovely.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Jermaine H and Sadiki delivered our…

Jermaine H and Sadiki delivered our furniture and were extremely helpful and friendly

20 avril 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Michael Prior,

We're happy the delivery team was helpful and friendly when delivering your furniture. We appreciate your positive feedback and your time!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Excellent all round service

We bought a dining table and it was exactly what we wanted. We were kept updated on delivery times.
Bernard / Joe built the product for us. They were respectful and extremely careful and tidy. They were really friendly and had everything built and packaging removed in 15 mins. They explained how everything worked and even put it in its final position. Couldn't ask for more!

22 avril 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon John Bothma,

We appreciate your positive feedback regarding your new dining table. We're happy to hear that you were kept updated on delivery times and that the assembly team was respectful, careful, and efficient.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

The politeness and friendliness of…

The politeness, professionalism and friendliness shown by Sadik
and Jemaineh really made the delivery of our furniture a great experience. Wonderful service and delivery with high quality products. Thank you.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Bedroom Furniture

Fabulous product, undamaged, no parts missing. That’s 5 stars right there….
Anthony and Dan (delivery team)arrived on time, built and tidied all the packaging (took it with them) well worth paying for Cotswold to build it if you can afford it.
Wouldn’t hesitate to purchase from them again.
Only concern is they gave us a 06:30-09:30 delivery. 😂

17 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Good in parts.

You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your shop assistant did not pass on our phone number.When bookcase finally delivered(great quality) one leg had a missing plastic foot.Therefore good in parts but no attention to detail.

9 avril 2026
Noté 5 sur 5 étoiles

The delivery team

The delivery team, Ryan and Mus were great. They kept me advised of their arrival - the message as they were nearby was really useful and saved unnecessary waiting. They arrived on time, were incredibly polite and courteous.

13 avril 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Arjay,

We appreciate you sharing your delivery experience. We're happy to hear that the team kept you informed of their arrival and were polite and courteous. Thank you for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Wonderfully helpful

Wonderfully helpful, knowledgeable staff - Sara was exceptional, both in terms of her design eye and also her patience, in coming up with a new cushion scheme for a pair of sofas. Thank you Sara. Everyone I have dealt with in the Knutsford store has been cheerful and full of positive customer focused energy.

11 avril 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon C Hunt,

We appreciate your kind words about our team's helpfulness and knowledge. We're happy to hear that you found our service exceptional and that you are pleased with your new cushion scheme. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Overall experience

Upon arrival was met by Brian who was extremely helpful, ordered what I wanted, job done.
Because of the way we were treated will be back to order more goods in the future.

29 mars 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Jane,

We're happy to hear that you had a positive experience and that our team was helpful. We appreciate your feedback and look forward to assisting you again in the future.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Ardington Garden Corner Sofa Set

Ardington Garden Corner Sofa Set - excellent delivery by Fred & Abel who were very professional and polite - they made easy work of unpacking all the pieces and placing it where we requested. The furniture itself is really beautiful. Aged, grey rattan with lovely curved detailing on the arms - it looks like it’s come straight out of a pretty Cotswolds cottage garden! The cushions are plump and comfy with excellent quality, thick fabric. The extra 2 stools are proving to be very versatile as we’ve used them indoors too. The table is brilliant in the way it can be set at a coffee table height or raised for eating meals/playing games. This garden set will give my family a comfortable place to spend many hours together whilst also looking beautiful in the garden! Great quality and value garden set which will give us years of enjoyment.

13 mars 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Jo,

We're happy to hear that you're enjoying the Ardington Garden Corner Sofa Set! It's great to know Fred & Abel provided excellent delivery service and that the furniture's aesthetic and versatility meet your expectations. Thank you for your positive feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

The staff

The staff - Kate & Sylvia - friendly professional combined with excellent service made our visit to purchase furniture very special. A wonderful experience in the lovely Knutsford store. Thank you from David & Isabel

26 mars 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon David & Isabel,

We're happy to hear that the team's friendliness and expertise made your furniture purchase special. We appreciate your wonderful feedback regarding our Knutsford store and thank you.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Sam & Igors politeness and professionalism

Purchased stunning bedroom furniture which was delivered by two amazing and efficient guys, Sam & Igors arrived at 7.40am on time and unpacked speedily but with care and respect for my home and the furniture. Great guys all rubbish removed.. but most importantly they took time to say hellos to my two rescue boxers….

24 mars 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Trish Murray,

We appreciate your positive feedback! We're happy to hear that you love your new bedroom furniture and that the delivery team was amazing, efficient, and respectful of your home. It's great that they greeted your dogs!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Sam and Igors, they delivered my furniture today, unpacked it for me, checked it over and carried it upstairs for me. Happily accommodated all the way through, they were so helpful and very polite. Thank you, great service

20 mars 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good morning Lorraine,

We appreciate your feedback and are so happy to hear that our delivery team unpacked, checked, and carried your furniture upstairs. It's great to know they were accommodating, helpful, and polite. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Camille Limewash Oak Dining Table and Chairs

Looked online for dining room table and chairs set and found the perfect match. Decided to visit the Knutsford store to look in person which was a great help. The staff were brilliant, friendly and knowledgeable. Received a delivery time of 3 hours the day before delivery. The guys ( Mathew and Tristan) arrived on time and were great. Very polite and helpful

18 mars 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good morning Neil Chatterley,

We're happy to hear that you found the perfect dining set! We're so glad our Knutsford staff were helpful and knowledgeable during your visit. It's great to know the delivery team was punctual, polite, and helpful. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Cotswold delivery

Just wanted to share what great delivery guys Ryan and Janis are! Went the extra mile to make sure everything was ok with the order and pleasant and very courteous. Thank you R & J - A breath of fresh air!

17 février 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good morning Herman,

We appreciate you sharing your positive delivery experience. We're happy to hear the team went the extra mile to ensure your satisfaction with the order and that they were pleasant and courteous.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Delivery team of Sam and Igors

The delivery team of Sam and Ivor’s were on time and very helpful.We had an issue and they sorted it immediately which was superb. They deserve recognition for their service and are fantastic ambassadors for the company.

10 mars 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good morning Steve,

We appreciate you sharing your experience. We're happy the delivery team was on time and helpful. It's great they sorted out the issue immediately. We appreciate the positive feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Sara & Sylvia gave me some good advice when I was making furniture choices and also very helpful when processing my order .

7 mars 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Rachel,

We're happy to hear that our team was so helpful during your furniture selection and order process. We appreciate you taking the time to share your positive experience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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