The Cotswold Company - Leamington Spa Avis 

Everyone was kind and welcoming, on of the pillows I picked up had a defect and the shop assistant found out before me and replaced it. Great service!

All went well, the “up to 40%” discount equated to £200 over an extending dining table, a grande dresser and 4 upholstered dining chairs so somewhat disappointing.
Then we agreed a delivery date of September 11th but confirmation states the 8th when we expressly gave our ability to receive the items.
Having ordered on a Saturday of a Bank Holiday, we hope we are able to rearrange without penalty.

From shop to delivery excellent customer service. The only thing that we felt was a little inflated was the delivery charge and time of delivery. Just shy of £16 for delivery on a product that costs hundreds is a little poor and the time we were given was 6.30am. Thanks…….

I was given a delivery date and a three hour slot during which the item would arrive. On the day itself a specific time was given and the van arrived on time. Ryan and Chris were polite, friendly and helpful. They unpacked the tallboy, placed it upstairs and took the packaging away. An excellent company to use!

Always lovely to visit the store rather than ordering on line because you can feel the fabrics and try out the furniture. Your staff are always so helpful

We were made so welcome and nothing was too much trouble. Thank you.

We sales guy (Paul) recognised us from previous purchases and visits over recent years. Very helpful and informative.

Good advice on (not) paying extras to have the unit built up for us as it was so simple

Delivery was on a day and time window that suited us

We were welcomed to the store, given time to look around and when we indicated that we had some questions Paul(Foxall) was really helpful. He had plenty of time for me, answered questions, made suggestions and smoothly delt with my purchases. The only downside to the experience was that one item I particularly wanted was out of stock, but after a bit of research Paul said the items were likely to be available in the New Year.

Vasco and Marcin arrived on time as promised and quickly and efficiently unpacked our order, checking that there was no 'in transit' damage.

Very quick, professional and courteous delivery by Gary and Jake.
Top marks

Evan was really helpful when choosing the furniture and placing the order. A great experience in store

I am delighted with my Chantilly Grand Bookcase. It's a real asset in my living room. The quality is good and the service was efficient. I ordered via my local store, having viewed it first. I would have been less inclined to order it from the website as it is a big item. It was delivered within 10 days and the delivery men were helpful, installed it and took away the packaging.

First of all, it wasnt Leamington Spa, it was Stow on the Wold. The member of staff was very helpful and friendly.

Jag deep and Jermaine were Polite and courteous, and carefully brought our unit into the house with no issues

Fabulous company, products and service!! The quality and craftsmanship of their furniture is second to none. We love all the many items in our home.

The store staff were so helpful. Listened to what we were looking for and helped guide us to the best option.
We've purchased a wardrobe and are waiting for delivery.
We've got lots of other Cotswold company furniture and have been so pleased with the quality that it was our go to choice when we needed a wardrobe.

Extremely helpful and friendly staff. Lots of colour, style and fabric choices for cushions.

Paul, (the Manager Paul as we know there are two!) was so very welcoming, helpful, and offered opinion when asked which was extremely useful. A good experience when buying our bedroom furniture. Would definitely recommend this store

The sales team at the Leamington Spa branch are fantastic. They’re so helpful. We ordered wardrobes and units for two bedrooms and they were really helpful with the different choices and sizes. The shop looks amazing too. I could have spent a fortune!