The Cotswold Company - Marlow Avis 82

TrustScore 5 sur 5

4,8

High Street 7, SL7 Marlow, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have bought chairs, a table, a sideboard and then more chairs. All very attractive and excellent quality. The service through the Marlow shop has been excellent and delivery has been perfect too. H... Voir plus

Noté 5 sur 5 étoiles

We ordered a kitchen larder from Cotswold Company and from beginning to end including the delivery we had nothing but first class service from all involved. The delivery team Matt.D and Ian were so... Voir plus

Noté 5 sur 5 étoiles

Delivery was great / such helpful drivers who helped me to place the new furniture perfectly Tapiwa and Tochi were great ! Thank you One item was damaged on arrival Quickly sorted and a new ite... Voir plus

Noté 4 sur 5 étoiles

The store has a lovely atmosphere and is well laid out. The staff were very helpful, although the queue was quite long with people buying soft furnishings. I ordered bedroom furniture. Is it possibl... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de meubles
  3. Magasin de meubles de salon

Écrit par l'entreprise

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Écrit par l'entreprise

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Coordonnées de contact

  • High Street 7, SL7, Marlow, England, Royaume-Uni

  • 01494 924572

4,8

Excellent

TrustScore 5 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

We keep going back for more

We have bought chairs, a table, a sideboard and then more chairs. All very attractive and excellent quality. The service through the Marlow shop has been excellent and delivery has been perfect too. Highly recommend.

23 avril 2026
Noté 5 sur 5 étoiles

Delivery was great / such helpful…

Delivery was great / such helpful drivers who helped me to place the new furniture perfectly
Tapiwa and Tochi were great ! Thank you
One item was damaged on arrival
Quickly sorted and a new item on the way to replace it
Imogen at the marlow store was brilliant !
Great service

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

AMAZING SERVICE AS ALWAYS FROM COTSWOLD COMPANY

We ordered a kitchen larder from Cotswold Company and from beginning to end including the delivery we had nothing but first class service from all involved. The delivery team Matt.D and Ian were so lovely, kind friendly and could not have been nice and more helpful in getting the large boxes into my home which they did very efficiently. Thank you!!! Order No. 6506770

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Incredibly friendly and helpful staff…

Incredibly friendly and helpful staff who really gave the impression that their customers are important. I had a minor issue with the delivery firm in advance of the date. I contacted Cotswold and they immediately resolved it, confirming the resolution by phone and email.

My only slight issue was that the confirmation email I got upon completing the order and arranging next day delivery, was the statement saying the sofa was out of stock and there would be a 5 or 6 week wait! I assumed this was a stock reply, but it was concerning for a while.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The Cotswold Company

This is the second time that we have purchased through the Cotswold Company this calendar year!
Heidi was excellent with our first purchase a Chantilly Bed.
Justin was exceptional with our second purchase Simply Cotswold furniture set.
We have been very impressed with the customet service, quality of the furniture, the delivery and the ease to assemble the parts of the furniture that need assembling.
I would definitely recommend the Cotswold Company for quality sturdy furniture!

11 avril 2026
Avis spontané
Logo de The Cotswold Company - Marlow

Réponse de The Cotswold Company - Marlow

Good afternoon Stuart Cuthill,

We appreciate your repeat business this year! We're happy to hear that you were impressed with the service for both your Chantilly Bed and Simply Cotswold furniture set. It's great to know you found the furniture quality excellent, delivery smooth, and assembly easy. Thank you for your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Great experience

I visited the shop a few weeks ago to view the Camille coffee table. A young lady from the staff was very helpful during my visit and even provided a wood sample to assist with my decision. The furniture is of excellent quality relative to its price.

My partner and I decided to purchase the elegant table, and we are looking forward to its delivery. Overall, it was a very positive experience.

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service and delivery

Great service and delivery
Ian and Bryant were efficient and cheerful
My ref 6491561.
I recommend them and the company-lovely table.

13 février 2026
Avis spontané
Logo de The Cotswold Company - Marlow

Réponse de The Cotswold Company - Marlow

Good afternoon A satisfied customer,

We appreciate you taking the time to share your positive experience! We're so glad to hear that you were happy with our service and the delivery of your lovely table.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Friendly service from Liza

Liza Jacko was very friendly and helpful, my phone order was sorted in no time and payment was made very easy too. Love this shop!

10 février 2026
Avis spontané
Logo de The Cotswold Company - Marlow

Réponse de The Cotswold Company - Marlow

Good afternoon Carol Lennon,

We're happy to hear that you had a wonderful experience! It's great to know the phone order process was quick and easy for you. Thanks for your positive feedback; we appreciate it.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Very impressed with the delivery…

Very impressed with the delivery service we received from Cotswold.

Joey & Anthony were helpful, efficient and well presented. I was given a 3 hour time slot but was notified 15 minutes in advance.

The store and delivery guys couldn't be more accommodating if they tried, would definitely use again.

3 février 2026
Avis spontané
Logo de The Cotswold Company - Marlow

Réponse de The Cotswold Company - Marlow

Good afternoon Beth,

We're happy to hear that you were impressed with our delivery service. It's great to know that the team was helpful and efficient, and that you were notified in advance. We appreciate your positive feedback and are glad you would use us again.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Sounds-Pai and Simoncillo were very…

Sounds-Pai and Simoncillo were very respectful of my property and took their shoes off and tidied everything away and were friendly and efficient.. They helped move my dining room table back. Thank you very much.

26 décembre 2025
Logo de The Cotswold Company - Marlow

Réponse de The Cotswold Company - Marlow

Good afternoon J B,

We appreciate you taking the time to share your feedback. We're so glad to hear the team was respectful of your property, helpful, friendly, and efficient. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Quality furniture with friendly, personal service

First time ordering from Cotswold Company and would definitely recommend. Table and chairs look lovely in my kitchen and good quality. Delivery was one week from ordering and I had updates via text and a 3-hour window, with an update just before to say they were on their way. The delivery guys, Joey and Anthony, were friendly, quick, showed me how to extend the table and back again, and left no mess. Little bag of fudge was a lovely touch! Thank you!

2 février 2026
Avis spontané
Logo de The Cotswold Company - Marlow

Réponse de The Cotswold Company - Marlow

Good morning K Michelle,

We're happy to hear that you'd recommend us and that you love your new table and chairs! It's great to know the delivery went smoothly and that the team was helpful. We appreciate your positive feedback and are glad you enjoyed the fudge!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Very welcoming and helpful staff

Very welcoming and helpful staff. Did their very best to help with a couple of issues. People we spoke to on the phone were very friendly, polite and helpful Delivery was on time and very efficient

26 janvier 2026
Noté 5 sur 5 étoiles

Good range of furniture and helpful…

Good range of furniture and helpful knowledgeable staff at the Marlow branch. It really helped us to decide what to buy when we could see and touch the furniture.

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Siupal and Adam delivered our order…

Siupal and Adam delivered our order (650855)on time and unpacked and then placed the chairs in the dining room. They were extremely respectful of the property and projected a professional and caring customer service. Very pleased with the delivery service.

26 janvier 2026
Avis spontané
Logo de The Cotswold Company - Marlow

Réponse de The Cotswold Company - Marlow

Good afternoon Trevor,

We're happy to hear that Siupal and Adam delivered your order on time and provided such excellent service. We appreciate your recognition of their respectfulness and professionalism. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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