CreditRepair.com Avis 

633
TrustScore 1.5 sur 5

1,4

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Noté 2 sur 5 étoiles

No results at all. Paid for their service for 6 months, had 2 accounts to take care of and they did send couple of challenges but that was it. No feedback on those challenges or accounts, no feedback... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Please Don't fall for their nice talk. They are all scam. Jake Nagapan who contacted me 25/7/2025 for repairing my credit history but after 26 weeks which I paid everyweek & they haven't done any work... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scam artists, do not deal with this company. They got me good with their promises and now will not let me cancel and have told me I’m liable for over $1000 in charges because I asked to cancel after r... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Rip off company I have them for 6 months just one item have been removed and when I called, they are still working on it, 60 days for an answer from credit bureaus that's what they say, wasting time... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Conseiller financier

Écrit par l'entreprise

CreditRepair.com really focuses on their members, offering several incredibly useful customer resources, such as an online dashboard and mobile app. The company states their vision is not solely on one-time repairs, but in helping consumers create a healthier future.


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

633 avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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(633)

3 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

It’s an expensive scam

It’s an expensive scam. They don’t do anything you can’t do yourself for free and they make canceling next to impossible, then charge you after you do manage to cancel.

27 juillet 2023
Avis spontané
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Réponse de CreditRepair.com

Thank you for sharing your frustrations with us. Unfortunately, we are unable to access member accounts over social media due to privacy. We’d be happy to contact you via phone or email to assist you. Can you please provide your contact information for us to get in touch with you?

Noté 1 sur 5 étoiles

I was taken advantage of i was desperate to get my score back to what it was for a home loan.

I was taken advantage of I was in a situation that in the next 6-12 months I was wanting to apply for a home loan and had one previously for 7 years.
Signed up with them in December 2022 and still no change to my score.
Had a low credit score that was baggage from my previous relationship of 10 years they advised they would get my score back to good and I would be in a position to get a home loan no problem at all.
7 months into it my score has not moved they want $3500 and I was in dispute with them they advised direct debits would not be taken whilst in dispute yet randomly even twice a week they would try and take money from my account and still do.
I went into hospital for an operation and was not in a position to communicate and was short of money they tried turning the entire situation back onto me saying the dispute was due to my financial circumstances and I could not pay. Absolutely terrible operators and there website I could never log into they would advise that they would ring to discuss at 11am then they would call at 2pm and state we tried calling your never available and we don’t have anyone that can talk to you now when I returned three call.
Rip off people that take advantage of desperate people wanting to better their lives.
Stay away they just offered a $250 reduction to pay my account I am taking this further they have not achieved one thing they promised for in 7 months and there are services out there that are free.

11 juillet 2023
Avis spontané
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Réponse de CreditRepair.com

The situation you’re describing is not how we operate. We follow all laws regulating the credit repair industry and work hard for all of our members. We are sorry to see you did not get the results you were hoping for. We've found that each member has a different credit situation meaning time frames and results can vary, which can be frustrating. We value your satisfaction and would be happy to contact you to discuss.

Noté 1 sur 5 étoiles

Horrendous service - just tried to pay me off to remove negative review!

Posted a review in relation to horrible service, not settling the case and being pushy to take a $250 settlement fee. Due to the negative review, I have been offered a small refund of $660, when I spent over $3,000. I decided to take it, they went to send the contract over and advised I would receive my refund of $660 upon receipt of removing my negative review.

This company is something else.
Highly recommend going elsewhere.

5 mai 2023
Avis spontané
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Réponse de CreditRepair.com

We totally understand and wish that this was not the case. Thank you for sharing your experience.

Noté 1 sur 5 étoiles

This company took my money and did…

This company took my money and did nothing. They played me for almost 9 months I gave them over $700.00 and they did nothing to help my credit. All I needed was to remove 1 item and they could not do that. Do not use this company they will steal from you…

1 mai 2022
Avis spontané
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Réponse de CreditRepair.com

Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on. We’re unable to look up your account or discuss specifics online due to confidentiality. Would you like us to have a representative contact you? Thank you.

Noté 1 sur 5 étoiles

This company is a ripoff

I found this company and thought they'd be able to help me. Well what I found out is after 6 months of having them they charged me over $1,000 a month and they did nothing for me. It was the biggest waste of money I ever bothered to get the ending did absolutely nothing my credit score did not change they did not resolve anything for me . I would beware of taking this company on.

1 avril 2023
Avis spontané
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Réponse de CreditRepair.com

Thank you for sharing your experience. We are sorry to see you did not get the results you were hoping for. We've found that each member has a different credit situation meaning time frames and results can vary, which can be frustrating. We thank you for the opportunity and wish you the best of luck with your credit repair journey.

Noté 1 sur 5 étoiles

Cancellation Hidden Charges

I'm always striving to improve my credit. I opened an account just to see if there was anything I didn't know about. After paying them $49.95 up-front, they checked my credit and found no issues. W/in 30 days, I cancelled it as there was nothing to fix. When I did, they said I owed another $32.11. While they'll try to throw the T&C at you, just remember, this is a company who will charge you when you cancel, even if they did nothing. Just not a good business.

16 mars 2023
Avis spontané
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Réponse de CreditRepair.com

Thanks for reaching out. We charge for the work we have done up until the cancellation date of your service. You will be charged for your final bill on your regular billing date the following month. This is likely what you are seeing. We would be happy to review your case and address your billing concerns. Please send us a DM with your personal contact information and a representative will be in touch. Thank you.

Noté 1 sur 5 étoiles

Credit repair.com is a joke

I joined credit repair.com January of 2022. I had 3 minor negative reports on my credit reports. To this date I've had no Results on my credit report And they have taken over a $1000 for me. When I called to get an update they had no answer For me Nor could they do anything going forward. If I were you I would read all reviews before signing up with this company.

24 janvier 2023
Avis spontané
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Réponse de CreditRepair.com

We are sorry to hear about your experience with CreditRepair.com. We have found that each member has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

Noté 1 sur 5 étoiles

They charged me just for canceling

Company is a complete joke I originally subscribed to the service to help remove some negative stuff affecting my credit score and spent a little over $1000 over the course of several months and no actual work was done and when I went to cancel my subscription they charged me $30 just for canceling

13 janvier 2023
Avis spontané
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Réponse de CreditRepair.com


We are sorry to see you did not get the results you were hoping for. We have found that each member has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your account and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

Noté 1 sur 5 étoiles

This company is horrible

This company is horrible. Their website and app are a joke. I had to reset my password EVERYTIME i tried to log in. Was told there was an issue but nothing was ever done.
They charge ridiculous amounts for sending the same letters over and over. Had one thing in almost 4 months removed and that was only because it was already out of collections.
I was charged a full month even though i called in 2 days after i was charged because i couldnt sign in again and they refused a refund. The supervisor was rude and pretty much told me she would not escalate my call because i didnt like her answer and i would be charged for work they hadn't even done yet.

28 décembre 2022
Avis spontané
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Réponse de CreditRepair.com


Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on. We’re unable to look up your account or discuss specifics online due to confidentiality. Would you like us to have a representative contact you? Thank you.

Noté 1 sur 5 étoiles

Save your money and do it yourself!!!!

Save your money and do it yourself!!!!! Worst experience I ever had. First off my credit score decreased drastically, lowest it’s ever been. I had only two things that were removed and that’s because I paid up one debit and the other was past seven years so it was coming off anyway, but nothing else was removed with all the challenges and money spent, they actually made one of the creditors reopen a case that was closed and my score is constantly going down because of it. I highly recommend not working with these people you are better off doing it yourself, I definitely wasn’t satisfied with their service. Please don’t waste your time

15 octobre 2022
Avis spontané
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Réponse de CreditRepair.com

Thank you for sharing your experience. We are sorry to see you did not get the results you were hoping for. We've found that each member has a different credit situation meaning time frames and results can vary, which can be frustrating. We thank you for the opportunity and wish you the best of luck with your credit repair journey.

Noté 1 sur 5 étoiles

Not a good experience

I had a disputed charge with Verizon wireless which was adversely affecting my credit score. As I was not sure how to navigate the situation I hired creditrepair.com to take care of it for me. I spent 6 months and $700 with them. During that time I contacted them twice and did everything that they suggested. My credit score never budged an inch. An attorney friend of mine suggested I contact the FCC to file a complaint with Verizon to expedite resolving the matter. Verizon contacted me within 3 days and we had the entire matter settled within two weeks. It seems to me that creditrepair.com should have known how to resolve the matter quickly. For me, saying creditrepair.com was a disappointment would be a kind way of saying I wasted $700 in 6 months for zero. I'm sure they must provide some benefit to someone or they wouldn't be in business but it certainly wasn't my experience. Far from it.

1 novembre 2022
Avis spontané
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Réponse de CreditRepair.com

Thank you for sharing your experience. We are sorry to see you did not get the results you were hoping for. We've found that each member has a different credit situation meaning time frames and results can vary, which can be frustrating. We thank you for the opportunity and wish you the best of luck with your credit repair journey.

Noté 1 sur 5 étoiles

Scam

Scam. Paid $70 a month for a year with barely any success. They “sent letters” and charged me to cancel my account. Scam!

6 octobre 2022
Avis spontané
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Réponse de CreditRepair.com

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

Noté 1 sur 5 étoiles

This company's services is a canned scam

This company is a scam. They offer zero, let me repeat, zero accountability to anything other than charging you every month to send the same canned letters. But they are happy to continue charging you hundreds of dollars every month.

All a creditor has to do is send their canned response to this company's canned response, and the canned response they give you when you ask about it is 'Its a stall tactic'.

So I decided to stall tactic my future payments to you - and figure this out on my own.

Zero accountability, zero verification of actual success results, and what seems like canned responses to everything in their chat responses.

It may take me seven years to have items removed from my credit report - but I will save THOUSANDS of dollars by not paying these guys for their canned letters and chat responses.

19 septembre 2022
Avis spontané
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Réponse de CreditRepair.com

We are sorry to see you've had a less than great experience with CreditRepair.com. We would be happy to review your account and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you!

Noté 1 sur 5 étoiles

NONE of these services do anything for you that you can't do yourself.

You can contact your creditors yourself. You can verify validity of the debts yourself. You can negotiate payoff values yourself. You can remove inaccurate information yourself. Why pay these people WAY too much money for things you can do? Use the internet and find form letters to send to your creditors requesting "verification of debt". If they are valid, it's simple. Pay your bills. Best plan though is to not overspend and create the debt situation. In 2014 I was at 540. I researched the topic, did what I had to do, and now I am over 800 and have been since 2016. You can do this on your own.

Remember, the first rule is "When you find yourself in a hole, stop digging."

EDIT: They replied asking me to contact them but I have no account there and no need to create one. If you really want to have a chat, send me an email address to reply to. One that goes to a person, not a generic mailbox.

29 juillet 2022
Avis spontané
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Réponse de CreditRepair.com


We appreciate you bringing your concerns to us. Can you please send us a direct message so we can discuss this further with you?

Noté 1 sur 5 étoiles

Too many red flags in the first 24 hours!

My husband signed up for this and was told that we would both get an account for the price of one. Lies of course. Then when trying to cancel they are dodging us. I told them I wanted to cancel within the 5 days they agreed to with no hassle. Well, lots of hassle! I do not recommend them. Each person I talked to gave me a different line.

7 avril 2022
Avis spontané
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Réponse de CreditRepair.com

Thanks for reaching out. We charge for the work we have done up until the cancellation date of your service. You will be charged for your final bill on your regular billing date the following month. This is likely what you are seeing. We would be happy to review your case and address your billing concerns. Please send us a DM with your personal contact information and a representative will be in touch. Thank you.

Noté 5 sur 5 étoiles

I have to be honest....

I have to be honest to say that my overall experience has been great expect for a small roadblock. I was originally dishearten with a particular component as they were always really good. I did speak to Alex from the dispute resolution and have to say, one of the humble, kind hearted humans I've met. He was so calm and understanding and assisted in trying to repair that small roadblock. Out of all of my experiences with services, Alex was the greatest and would recommend this services. 11/10.

21 janvier 2022
Avis spontané
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Réponse de CreditRepair.com

Thank you for leaving such a detailed review. We are so happy that you were able to connect with Alex and that he took care of your concerns. Client satisfaction is something we pride ourselves on, and we are always trying to improve. We thank you for the opportunity and wish you the best of luck with your credit repair journey.

Noté 1 sur 5 étoiles

BEWARE !!

BEWARE !!! For 7 months I paid $119.95 I would call every month To get an update, Because I never received Emails .Every robot I spoke with was very polite, Telling me the same line, Challenges were sent out ,it can take 30 to 60 days, Well the only thing that happened every 30 days, you guessed it. $119.95, BEWARE !!!

13 décembre 2021
Avis spontané
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Réponse de CreditRepair.com

Hi there! Thank you for sharing your experience with us. We are sorry to see this and would like to look into your situation as we have various processes to ensure our members are in full communication of what's happening on their account. Please check your email as we have requested for more information via Trust Pilot.

Noté 2 sur 5 étoiles

DO NOT USE THIS COMPANY..Just Keep you Paying

DO NOT USE THIS COMPANY...Just cancelled my account...Why...paid 3 months to have a collection & BK (not mine) removed. They took 3 months to notify the collection agency. Oh they'll give you half off for the inconvenience...I uploaded information to aid in the removal of the bk...oh after a month..I checked for status, they first said they didn't received it...I pressed and got "oh we can't use it". I was warned that they just Want to Keep you on the Tit...Keep Paying For at least a year...Now they will do 1 or 2 ,if you have more. Here's the trick...They'll tell you that they're working on your other cases...those will go out in a week...dragging it out...making you think that they care. Think about it ...ohhh don't forget they'll tell you also replies take 45 to 60 days...(2to 3 payments) see a pattern? By law replies are 30 days ...no covid excuse or mail. They don't not have your best interests at heart...

24 novembre 2021
Avis spontané
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Réponse de CreditRepair.com

We are sorry to see you've had a less than great experience with our services. Each member has a different credit situation meaning time frames and results can vary. We understand this can be frustrating and would be happy to review our services with you and answer any questions. We just you an email from Trust Pilot for a representative to reach out.

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