Level 2 Plumbing Course
I completed the Level 2 Plumbing course at Croydon College and unfortunately had a very poor experience.
In my experience, the teaching and support were inadequate. There were occasions when tutors left early, and I felt that important practical skills were not properly taught. I received far fewer proper lessons than I expected and ended up having to teach myself a significant amount of the course material.
I also had concerns about health and safety. On one occasion, I was instructed to solder when I did not feel I had been given adequate training or appropriate protective equipment, and I experienced difficulty breathing after being exposed to the fumes.
Another major issue for me was organisation. Exam dates were changed with very little notice on several occasions, which interfered with my work commitments and resulted in me losing wages.
I was also unhappy with the way my bursary application was handled. I believed I met the eligibility requirements but did not receive the support I expected, which meant I had to borrow money to continue attending the course.
I raised a number of my concerns through the college's formal complaints process. Some of the issues I raised were disputed by management, despite me having evidence that I believed supported my concerns. I was disappointed with how the situation was handled and did not feel my concerns were adequately addressed.
Overall, I found the course poorly organised and felt there was a serious lack of teaching and support. The experience caused me considerable stress and affected my confidence. Based on my personal experience, I would not recommend the Level 2 Plumbing course at Croydon College to someone looking for consistent teaching, organisation and support.








