I was nothing but pleased with the gift I purchased from Crystal Central. The lady at their end of the phone was so helpful and patient. I received my purchase in record time and was very impressed... Voir plus
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Lisez les avis des autres
This is our third time using Crystal Central for purchasing awards. The design and ordering processes are clear and simple. Items are shipped quickly and fairly priced. I highly recommend using Crysta... Voir plus
L'entreprise a répondu
Crystal central made the award exactly as I wanted it and I even received it two days before the promise date. The recipient was very touched to be honored for 30 years service to our family. The awar... Voir plus
L'entreprise a répondu
I placed my order on a Friday and had it in my hands by Monday—exceptional turnaround! The finished product was absolutely beautiful, and the quality was on point. I received the proof within jus... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion
Écrit par l'entreprise
- EXCLUSIVE CRYSTAL DESIGNS
- A multitude of award and gift ideas With samples designed by the experts.
- FREE ENGRAVING
- Free deep-etch engraving For all awards and plaques.
- FASTER DELIVERY SERVICE
- Your order will be at your doorstep Within 72 hours using EXPRESS service.
Easy Ordering & Quick Delivery
Great selection of products, each award 100% customizable to your own.
Enjoy rush service with delivery within 5 days.
Coordonnées de contact
600 Summer Street Suite 601, 06901, Stamford, CT, Etats-Unis
- (855) 855-2288
- orders@crystalcentral.com
- www.crystalcentral.com
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Customer service
Customer service! Easy ordering process, and the delivery was on time. Can't ask for anything more.
The most important thing for me is that I can use a previous order and duplicate it, which is GREAT! don't need to start from the beginning. Thanks for keeping a record of orders.
1 avril 2026
Réponse de Crystal Central
We’re so glad to hear our customer service stood out to you—that truly means a lot. It’s great to know the ordering process was easy and that everything arrived right on time.
We’re especially glad the ability to reuse a previous order made things more convenient—that’s exactly what we aim for.
— Crystal Central Team
Outstanding service
Prompt, professional, seeing before production… I was very pleased. I will b ordering from you guys again!!!
1 avril 2026
Réponse de Crystal Central
We’re so glad to hear the process was prompt and professional, and that the proofing step worked well too. It’s great to know everything came together just right.
Glad to hear you’ll be ordering again—we look forward to working with you.
— Crystal Central Team
Much Thanks - Always Professional Business I Can Count On
The prompt response and quick turnaround time for a quality product.
1 avril 2026
Réponse de Crystal Central
Thank you for your kind words—we really appreciate your trust.
We’re glad to hear the quick turnaround and consistent quality have been working well for you.
— Crystal Central Team
The website was very easy to navigate
The website was very easy to navigate. The overall quality of the products is superb. In conclusion the customer service was precise and friendly.
2 avril 2026
Avis spontané
Réponse de Crystal Central
We’re glad to hear the website was easy to navigate and that the quality of the product stood out. It’s also great to know our customer service was clear and responsive throughout the process.
— DIY Awards Team
Réponse de Crystal Central
We’re glad to hear the product, delivery, and service all met your expectations. It’s great to know everything came together smoothly.
— Crystal Central Team
It came out exactly as designed
It came out exactly as designed, and we were extremely happy with it when arrived. The person we gifted it to said it was the nicest thing anyone ever gave him.
9 mars 2026
Réponse de Crystal Central
We’re so glad to hear the crystal award turned out exactly as designed and that you were so happy with the final piece. It’s especially meaningful to hear how much it meant to the recipient—hearing it was one of the nicest gifts he’s received means a lot to us.
— Crystal Central Team
I was given until Friday to update my…
I was given until Friday to update my order or approve the order by that evening, I sent my changes in, just to be informed that they had already sent the order in to the processing stage!! Unfortunately there was nothing that , I could do, because order-was already processed!! However I was given a 20% off my next order!!The gentleman name was Tim and he proudly informed me ,he was the only one there working.There was no one to talk to because he made the decision!I assume . I informed him that he shouldn’t be in charge of nothing, because he was nasty from the beginning of the first conversation!!!I guess this complaint will probably go back to him first!!Well if it does, Tim you need more customer service TRAINING!!Now my TROPHY is wrong and I can’t do anything about the situation!!Thanks , but no THANKS!!!
25 mars 2026
Réponse de Crystal Central
Dear Cora:
Thank you for reaching out. There might be some miscommunication on the “re-order” process.
We have reviewed the details of your order and the subsequent communication with our team. We would like to clarify the timeline of your order processing:
• Wednesday 03/18 @ 9:50pm: In response to your re-order request, we emailed you the artwork and the LINK to place the order if artwork was approved AS IS.
• Wednesday 03/18 @ 10:05pm: You placed the order using the LINK provided and replied with OK.
• Wednesday 03/18 @ 10:48pm: Per our standard protocol, we consider the artwork was approved “AS IS”. The order was released to production and we emailed you the ETA confirming what we did.
• Friday 03/20 @ 2:23pm: You requested further changes. Because the order had already been produced based on your prior approval, any further modifications are classified as a replacement.
While we understand that realizing a change is needed after production has started is frustrating, we must address the nature of your interaction with our staff. We strive to provide a helpful and respectful environment for both our customers and our employees. The use of abusive or derogatory language toward our team members is not acceptable.
We aim to treat every customer with professional courtesy, and we kindly ask for the same in return. Please be advised that if this standard of communication cannot be maintained, we will be unable to fulfill any future orders for you.
We have noted that a 20% discount was offered for a future replacement. If you wish to proceed, please let us know, provided we can move forward with a professional dialogue.
Best regards,
Daniel Xu
Managing Director
Crystal Central LLC
Jeremiah 29:11 Service to Humanity award
The quality of the award. I think there should be an award or discount for those who continualy buy.
25 mars 2026
Plaque for Minister of Music…
The piece we had made for our Minister of Music was beautiful! And, we got it sooner than planned.
26 mars 2026
Quick service!
Quick service & shipping. Product looked great & everything was seamless! Would definitely use you all again!
25 mars 2026
Réponse de Crystal Central
We’re glad to hear everything came together smoothly—from the quick turnaround to the final crystal piece. It’s great to know it looked just as expected.
We appreciate your kind words and look forward to working with you again.
— Crystal Central Team
This turned out better than expected!
This turned out better than expected!! It was perfect and it came sooner than promised. Awesome first experience, will use them again for sure.
23 mars 2026
Réponse de Crystal Central
We’re so glad to hear the crystal plaque turned out even better than expected and that everything came together just right. It’s great to know it arrived sooner than promised as well.
We’re especially happy to hear you had such a great first experience, and we look forward to working with you again.
— Crystal Central Team
Great product
Great communication, product as pictured, arrived when expected, definitely would use again
2 mars 2026
Réponse de Crystal Central
We’re glad to hear everything came together smoothly—from the communication to the final crystal award. It’s great to know it matched what you expected and arrived right on time.
We truly appreciate your kind words and look forward to working with you again.
— Crystal Central Team
Beautiful work -work of art I should…
Beautiful work -work of art I should say! The wording and artwork was excellent. And, Shipped fast. The recipient was extremely happy & grateful. Thank you!
21 mars 2026
Réponse de Crystal Central
We’re so glad to hear the piece made such a strong impression—it’s wonderful to know the design and engraving turned out just as you hoped. It’s especially great to hear how happy and grateful the recipient was—that kind of reaction means a lot to us.
We truly appreciate your kind words.
— Crystal Central Team
Excellent Company …
This is such high quality from customer service to the product ordered and it came early and was packaged so carefully! Will use again for sure!
21 mars 2026
Réponse de Crystal Central
We’re so glad to hear everything came together so well—from the service experience to the final crystal piece. It’s great to know it arrived early and was carefully packaged.
We truly appreciate your kind words and are happy to hear you’d choose us again.
— Crystal Central Team
Beautiful end product
20 février 2026
Our congregation was very impressed…
Our congregation was very impressed with the craftsmanship and design of the plaque. Thank you so much for your service and quick delivery. She really loved it! Once again thank you.
5 mars 2026
Réponse de Crystal Central
We’re so glad to hear the plaque was so well received by your congregation. It’s wonderful to know the craftsmanship and design made a strong impression, and that the process felt smooth along the way.
We’re also glad it arrived quickly and was so well appreciated. It truly means a lot to hear that.
— Crystal Central Team
Fast service and production of crystal
Fast service and production of crystal. Good quality product and packaging.
16 mars 2026
Réponse de Crystal Central
We’re glad to hear the service and production were quick, and that the crystal plaque arrived with the quality and packaging you expected.
We appreciate the opportunity to work with you again.
— Crystal Central Team
Turn around time was quick for the…
Turn around time was quick for the order, and they even corrected an error in the year I entered to be etched into the plaque before making it. Very satisfied with the outcome.
13 mars 2026
Réponse de Crystal Central
Thank you for sharing your experience. We’re glad to hear the turnaround was quick and that our team was able to catch and correct the engraving detail before production.
We’re pleased to know the final crystal plaque met your expectations.
— Crystal Central Team
Quick turnaround
Quick turnaround. Excellent service from ordering to receiving the finished product.
13 mars 2026
Réponse de Crystal Central
We’re glad to hear everything moved quickly from order to delivery and that the process was smooth throughout.
We appreciate the opportunity to create your crystal piece.
— Crystal Central Team
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