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Lisez les avis des autres

Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY! As with MANY other reviews, I should have checked here before purchasing from them. I think what they do is occasionally send a nice product and simply don't ful... Voir plus

Noté 1 sur 5 étoiles

Had two interactions through email that were helpful regarding delay in receiving item. However, when the item finally arrived, it had the wrong names on it. Sent an email regarding the error and am a... Voir plus

Noté 4 sur 5 étoiles

We received our canvas and are very pleased with it, we’ve hung it on a wall in our primary bedroom and it shows very well. Three things I’ll mention about the experience: the measurements are in ce... Voir plus

Noté 1 sur 5 étoiles

Would give zero stars if possible. Ordered Dec 5 for Xmas present, back and forth with emails stating, 5 days to process order, 10 days for production, waiting for shipping pickup, no tracking number,... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

63 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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1,7

Tous les avis

(63)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Been waiting for weeks and still…

Been waiting for weeks and still nothing. Tracking number doesn’t tell you anything. Purchased on the 19th September. No response to emails. Requests for refund ignored.
Had to open a PayPal dispute.
Very poor service to say the least.
Buy elsewhere. Cstmcanvas are a waste of time and not to be trusted!

19 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam 100% scam

Scam. 100% a scam. The item is also on Amazon for $10 from actual seller. DO NOT BUY HERE. It won’t arrive

6 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

disappointed

I ordered in July, now the end of September, I did not receive anything, no one returned the money! in the USPS they said there was no error, the address was indicated incorrectly, in support Canvas also said that it's not their mistake, USPS is to blame. It's a shame, the wedding anniversary is ruined!
UPD: Finally they sent to me another copy for free, but i wrote to them 3 months! 3 months, Carl!!

22 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scammers

I ordered my merchandise on Aug 21st. By September 2nd I hadn't received an email update or anything. I've been constantly emailing this company Everyday and it's been one excuse after another. Do not order anything from this company they are scam Artist!!!

21 août 2024
Avis spontané
Noté 2 sur 5 étoiles

Kept getting the run around saying my…

Kept getting the run around saying my package was enroute when it was actually damaged and being sent back, every message I received from them said they’d check with the postal service and update without actually updating me then I’d get the same message again and now I’m having to message them yet again for a refund since it’s been returned to sender

10 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Complete scam

Complete scam. Won’t provide tracking number. Never received product. Apparently it has been “delivered”! DO NOT BUY!! Ordered in July still not resolved.

10 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

STAY AWAY AT ALL COSTS

STAY AWAY AT ALL COSTS

Mine came with wrong names. Then I read the reviews and realised that they are all like that. Save yourselves some nerves and money and stay away.

31 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

Terrible company. I received my order with so many mistakes and have tried to contact them multiple times but no response. Do not recommend for anyone. Will never purchase from here again. I either want a refund or for them to repair their many mistakes. Terrible customer service.

29 août 2024
Avis spontané
Noté 5 sur 5 étoiles

CSTM canvas

I ordered a canvas approx. 3 weeks ago, I first thought I spelled the name incorrectly but their customer service responded promptly and sent a preview image, it was correct.
The canvas is exactly the same quality as per their website images, I'm very pleased with it 🙂
I will use this company again, delivery takes approx. 3 weeks.

27 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Communication is shocking, faulty product

Communication is shocking, my canvas has a big rip down one side, which is getting bigger, I emailed and I have not had a response, it has now been 6 days and 2 emails about the rip later - no response from cstmcanvas.

23 août 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID THIS COMPANY LIKE THE PLAGUE!

AVOID THIS COMPANY LIKE THE PLAGUE!
Total scam
Reading past reviews I will now give up. It took 6 weeks to get canvas which arrived damaged.
Promised to give me my money back asking to see images of damage.
I did so and still they want more angles. Still no refund
Ordered June 16th, received canvas July 23rd and still ongoing!

15 août 2024
Avis spontané
Noté 1 sur 5 étoiles

This company is a total scam

This company is a total scam. I lost my money, never received my canvas. I asked for a refund or send me another canvas and they never response. Be careful.

24 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst ever

Worst ever! What a scam. Havent received my product or anything. Never buy from there

30 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

I love mine

I love mine! Just got it!
The delivery was longer than what they said it would be, but I'm not unhappy with it! It's been fun tracking it on its world travels 🤗
It's made on like a fabric! It's so nice! Lovely quality 👌 👏

30 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

I AM NOT HAPPY WITH MY PURCHASE AT ALL

I AM NOT HAPPY WITH MY PURCHASE AT ALL. FIRST OF ALL THE DELIVERY TIMES ARE VERY LONG, THEY SAY 6/7 DAYS JUST FOR THE PRODUCTION, BUT WITH THE LASER IT TAKES 2 MINUTES. IT COMES FROM CHINA SO IT TAKES A LONG TIME, 27 DAYS!
AFTER 15 DAYS OF WAITING, I REQUESTED CANCELLATION BECAUSE IT WAS A GIFT, IT WOULD NO LONGER ARRIVE ON TIME; NO REPLY. WHEN IT ARRIVED, I WANTED TO REFUSE IT FROM THE COURIER BUT I KNOW I WOULD NEVER SEE MY MONEY AGAIN, ALSO A ROLL ARRIVED, AND I UNDERSTOOD THAT IT WAS ONLY THE ROLLED PARCHMENT AND NOT EVEN ON A WOODEN CANVAS. IN short, a GREAT RIP.

26 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Wish I had seen the reviews sooner

Wish I had seen the reviews sooner, ‘fast delivery’ not as described. It’s been over 3 weeks now since the order and still no sign of it. On reflection, I’m sure there are other companies more local that will do a better service. My recommendation is do your research before ordering!

24 juillet 2024
Avis spontané

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