Cubefunder Avis 

165
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Absolutely brilliant service from Cube Funder. Kayla was excellent from start to finish—her communication was 10 out of 10, and she handled everything quickly, efficiently and professiona... Voir plus

Noté 5 sur 5 étoiles

Cubefunder turned round my funding request very quickly. As an existing customer I wont go anywhere else now, they are very help an understanding . Great relationship with them

Noté 5 sur 5 étoiles

We cannot fault Cubefunder, a great team to work with, and they funded our growth within the same day of the meeting date we received the funds, and we have already seen profitable sales given the sto... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, I have been using Cube Funder for the last 7 months now and I must mention here that Cube Funder is extremely good agents to provide the funds when needed. Special mentions goes to Abbie Stapleton... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

At Cubefunder, we understand what it is like to own and run a small to medium-sized business. Even when things are going well, cashflow can be an ongoing struggle and a source of much stress. That is why when we reviewed the existing funding options for SME’s, we felt something new was required. At Cubefunder, we lend from £5,000 to £100,000 with repayment plans that suit your business. Our repayment models react to how and when you receive payments from your customers and adapt so that repaying your loan is as easy as possible.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(165)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I found the whole process

I found the whole process, super, efficient and it's been a pleasurable experience from day one. No issues, good communication, all in all I cannot fault it.

31 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company! Really look after their customers and work towards same goals.very good profesionnel service from Miss Abbie

Strongly recommend!

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Top Marks!

Once again - Cubefunder go that little bit further to be accommodating when the need arises, and in quick-time too. In situations where funds are needed and needed straight away - there is no-one better to facilitate this. Thank you very much 5 stars!

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

CUBEFUNDER never let us down

CUBEFUNDER never let us down. Thoroughly professional and fantastic service. Thank you Max, Talia and Sammy.

25 novembre 2024
Avis spontané
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Réponse de Cubefunder

Hi John,

Thank you so much for the feedback. We are delighted to hear that you have had such a positive experience with Cubefunder.

All the best!

Kind regards,
The Cubefunder Processing Team

Noté 3 sur 5 étoiles

Although I received funds it proved…

Although I received funds it proved quite an expensive option for me taking about £700 out of my loan as arrangements fee then after paying back £4500 offer to settle it was only £1500 less than I was advanced. ☹️
Unless interest rate was significantly less I wouldn’t use again App and website is nightmare to log into too

1 août 2024
Avis spontané
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Réponse de Cubefunder

Hi Consumer,

Thank you for sharing your feedback. We're sorry to hear about your recent experience with Cubefunder and the difficulties you encountered on our website.

We would like the opportunity to discuss your review in more detail, but we have been unable to locate your loan account based on the information provided. Could you please send your contact details to contact@cubefunder.com, using the subject line "Trustpilot review"? A member of our Customer Support Team will then get in touch to assist you further.

We look forward to resolving this for you.

Kind regards,
The Cubefunder Processing Team

Noté 5 sur 5 étoiles

Reliable Support and Growth with Cubefunder

I've been working with Cubefunder for nearly three years to meet my funding needs, and during this time, I've had several loans from them. While they may not always offer the lowest rates, I appreciate the support they've provided when I've needed it most. With over £100,000 in funding from them, my businesses have experienced significant growth. A big thank you to Abbie, Talia, and Sammy for consistently making the application process as smooth and straightforward as possible.

25 septembre 2024
Avis spontané
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Réponse de Cubefunder

Hi Kal Sase,

We're glad we could help you and your business. We're thrilled to hear that Abbie, Talia and Sammy were able to assist you and we'll be sure to pass along your kind words!

Thank you for choosing Cubefunder!

Warm regards,

The Cubefunder Processing Team

Noté 5 sur 5 étoiles

highly Profesionnel finance company with her best advisor Abbie Stapleton

Many thanks to Abbie Stapleton for her help with the business, very professional and fully understands how to run any business and she thinks and finds a solution very quickly - I highly recommend her!!!!

24 septembre 2024
Avis spontané
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Réponse de Cubefunder

Hi Lyesse Laouichi,

Thank you very much for taking some time to leave us a review.

We appreciate your kind words and we're glad we could help you and your business. Abbie is amazing and we are so happy she has been able to go the extra mile! She will be extremely happy to read your review.

We wish you all the best!

Kind regards,
The Cubefunder Processing Team

Noté 5 sur 5 étoiles

Best service team finance

Absolutely delighted with their service.

Abbie Stapleton was very professional, helpful, knowledgeable.
She answered all of so many questions I have asked and gave me the right advice.

I think it’s very very rare to find a person with highly profesionel .

Very highly recommended Cubedunder !!!!!!!!!

23 septembre 2024
Avis spontané
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Réponse de Cubefunder

Hi The Baguette Deli Limited,

Thank you so much for the feedback. We are delighted to hear that you have had such a positive experience with Cubefunder.

Abbie will love to read your review!

All the best!

Kind regards,
The Cubefunder Processing Team

Noté 5 sur 5 étoiles

Cube Funder is the go to for business…

Cube Funder is the go to for business lending. Having supported us form the very early days, we are eternally grateful for the support and funding options provided, as we wouldn't have got off the ground without it. Jon from Ludify Automotive Ltd.

23 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service quick to respond and…

My own company EB Solar Limited used Cube funding and experinced a excellent service, they were quick to respond and very professional throughout the whole lending process, above all the communication from start to finish was first class

16 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

BE WARNED ( REAL REVIEW ON FULL PROCESS…

BE WARNED ( REAL REVIEW ON FULL PROCESS AND PROBLEMS ) MUST READ )

Requested a loan and was contacted by Cube funder directly, the first initial stages of providing documents they required was quite a simple process, although like many have stated on the reviews, the customer service initially isnt the greatest and there seemed to be an awful lot of back and forth and long wait times, I put this down to being a new company and understandably they needed to run their checks, however it would have been nice to be updated rather than having to phone in with updates constantly.

Once provisionally accepted, they arranged for a Guy called Max to attend the property to sign the documents, this is where it gets a very strange process compared to other companies we have used, Max arrived at the house and it almost felt like a bailiff was attending, checking assets held and valuable items to secure against the loan, once agreed on the goods to add to the debenture list, he sat down with the paper work to sign the documents, he then proceeded to advise that he needed to take camera footage of us signing the document, this is a little odd and quite an uncomfortable experience, never the less continued, signed and funds were sent in 24 hours.

Fast forward a few weeks we received a notification that a charge had been put on our companies house record, this shows as a big red flag on your profile to any other lenders, it details the full document including signatures and loan amount. now I understand business taking funding is not an uncommon thing, however the way Cube funder process this looks shocking on your companies house profile to future lenders or clients in mind.
(Be aware that even when your loan is repaid, this charge is not removed from your profile, it stays there permanently just marked as satisfied)

Things ran smoothly for 8-9 months, repayments made upto date but then we ran into an issue with our client who decided to go from Weekly to monthly payment runs, this caused issues with the daily repayments, when trying to negotiate Monthly payments it was almost as if we had told them we were refusing to pay entirely, there was no help or understanding at all from Cube funder even tho the history up until this point was ok.
They then started to increase charges by absurd amounts.

Eventually the due balance got to £775, their online portal even showed this which I have screenshots and screen recording of. after a bit of back and forth disputing certain charges the amount owed started creeping up, it went from £775 to £1700, then jumped again from £1700 to an absurd £4640.00. during which time due to refusing payment until they gave explanations as to how they worked these charges out, it was passed to multiple collection agencies who all gave different amounts due.

The entire process with Cube funder has been a complete shambles, we have used a few small lending companies when starting up and have to say all other companies used have been so easy to work with, and when small unforeseen circumstances happened they were all completely understanding and easy to work with.

I am now in the process of of agreeing to pay this back and awaiting our solicitors to investigate the evidence we have along side sending evidence to the FCA. I will update in due course.

15 juillet 2024
Avis spontané
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Réponse de Cubefunder

Dear Dan,

We at Cubefunder take all reviews seriously and appreciate the opportunity to address your concerns.

As a growing company, we continuously strive to improve our communication and service efficiency. We regret any frustration this may have caused and appreciate your understanding.

Regarding the visit from our Head of Sales & Risk, Max, we prioritise a personal approach and meet with every customer at their business location before funding. Documenting and securing the loan with assets, including taking footage, is a crucial part of our compliance and security protocols to protect both parties.

To provide further context, you took out a loan for 12 months on 20/10/2021, which was due to end on 28/10/2022. However, the loan did not conclude on this date due to an outstanding balance.
Our Revenue & Client Relations Director attempted multiple times to contact you throughout your loan term and continued offering options even after the term ended, including an offer to extend the loan term for a further three months free of charge. Unfortunately, these attempts were ignored.

When your client switched to monthly payments, causing disruptions in your daily repayments, we offered multiple options to accommodate this change. Due to a lack of response and contact from your side, out-of-term charges were applied, which are clearly outlined in our terms and conditions. We endeavoured to communicate these charges and work with you to find a resolution.
In 2024, our Credit Control leader reached out to you and, although you expressed a willingness to pay, you wanted to settle the balance before the charges were applied, which was not an option according to the terms of the agreement. She provided all the documents you requested, but her subsequent attempts to contact you went unanswered for another three months. Recently, you proposed a payment plan, which we accepted yesterday - 15/07/2024.

Our team remains committed to resolving this matter fairly and transparently. We hope to continue working together towards a resolution.

Should you have any further questions or require additional clarification, please do not hesitate to contact us directly.

Kind regards,
The Cubefunder Processing Team

Noté 5 sur 5 étoiles

Exceptional Service and Support from Cubefunder – Highly Recommended!

⭐⭐⭐⭐⭐

Cubefunder has been a game-changer for my business, Paws and Claws Pet Supplies. I was in need of funds to expand, and Talia from Cubefunder made the entire process smooth and stress-free. She was extremely helpful, always friendly, and quick to respond to my queries. Talia went above and beyond to ensure I got the support I needed. I highly recommend Cubefunder to any business looking for reliable funding. Thank you, Talia, and the Cubefunder team!

- Paws and Claws Pet Supplies

3 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing loans provider

Amazing loans provider , fantastic customers services , recommended to any business that need funding , they even sent me a welcome gifts set , Note pad , Coffee mug ( using every morning) , and wireless phone charger also very useful , Thank you Cubefunder :)

1 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend

Cubefunder have been a real help to my business. I have used them for business funding on a few occasions now. Very professional, prompt and friendly service. Would most definitely recommend. Thank you Cubefunder

15 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Fabulous company

Such an awesome company
Max and the guys are so efficient and will go that extra mile to help you
Cannot say enough about this company

Neil Urquhart

22 mai 2024
Avis spontané

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