I needed a new washer dryer, but was not sure if Curry’s would deliver to my 1st floor maisonette. I popped into the Castle Vale branch to ask the question, and was very lucky to discover the exact mo... Voir plus
Établissement
Changer d'établissementUnit 3-4 Castle Vale Retail Pk, Chester Road, B35 6HB Birmingham, West Midlands, GB
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Lisez les avis des autres
Raj( castle vale store) was very good at customer service. Took the time to check price match I had found. Gave free odour cancelling tablets and tumble dryer balls. The transaction was problem free a... Voir plus
Helpful and efficient member of staff, new what i wanted when I went in, found the perfect match
I am deeply disappointed with the customer service at Currys. After experiencing an issue with my AOC monitor, I raised a warranty claim directly with the manufacturer, AOC.AOC officially approved a c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'électronique
- Magasin de matériel de cuisine
- Magasin de télévisions
À propos de Currys - Birmingham Castle Vale
Écrit par l'entreprise
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Coordonnées de contact
Unit 3-4 Castle Vale Retail Pk, Chester Road, B35 6HB, Birmingham, West Midlands, Royaume-Uni
- 03445610000
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Washer dryer delivered to flat with no lift
I needed a new washer dryer, but was not sure if Curry’s would deliver to my 1st floor maisonette. I popped into the Castle Vale branch to ask the question, and was very lucky to discover the exact model of washer dryer I’d been looking at had been reduced to half price. It was the shop floor display model. In this day and age of online purchases it’s worth remembering that this sort of bargain only exists in physical stores. Use them or lose them. I bought it on the spot, and the delivery guys brought it yesterday, with no complaints about the stairs. I’m very pleased I called into the store on that particular day.
Helpful and efficient member of staff
Helpful and efficient member of staff, new what i wanted when I went in, found the perfect match
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
I am deeply disappointed with the…
I am deeply disappointed with the customer service at Currys. After experiencing an issue with my AOC monitor, I raised a warranty claim directly with the manufacturer, AOC.AOC officially approved a commercial credit note for my unit and issued AOC Ticket NumberThey explicitly instructed me to take this ticket number to Currys so that Currys could issue my credit or refund and claim the cost back from AOC directly.However, when I visited my local Currys store to process this, the store staff flatly refused to honour the manufacturer's official credit authorization. This is completely unacceptable. The manufacturer has already agreed to cover the cost, yet Currys is blocking my refund and leaving me stranded.I expect Currys management to look into this urgently, contact me, and honour this valid manufacturer credit note immediately.

Réponse de Currys - Birmingham Castle Vale
Fast efficient service
Raj( castle vale store) was very good at customer service. Took the time to check price match I had found. Gave free odour cancelling tablets and tumble dryer balls. The transaction was problem free and didn't take very long.
Great service
The goods arrived very fast & I was informed about the delivery & was given an opportunity to change the delivery address if I wasn't in.
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