Very frustrating and poor service by installation and recycling team, same with customer service. It happened twice which is a real joke. First team left the washing machine in and excused they are... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Apex Retail Park, Upper Conybere St, Highgate, B12 0EB Birmingham, West Midlands, GB
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Lisez les avis des autres
It depends entirely on individual staff.Store staff lady was amazing. 1st Drivers who dropped cooker off were lazy and refused to follow store policy re packaging and placing of products saying it... Voir plus
Staff member who helped me buy my freezer was absolutely fantastic and gave great customer service. He was really patient and polite and overall great service.
Shop assistant on hand to assist query & very knowledgeable. Also great price & easy to set up.
À propos de l'entreprise
- Magasin d'électroménager
- aussi dans
- Magasin d'électronique
- Magasin de matériel de cuisine
- Magasin de téléphonie mobile
- Magasin de télévisions
- Ordinateur et accessoires
À propos de Currys - Birmingham Highgate
Écrit par l'entreprise
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Coordonnées de contact
Unit 2 Apex Retail Park, Upper Conybere St, Highgate, B12 0EB, Birmingham, West Midlands, Royaume-Uni
- 03445610000
4,4
Excellent
24 avis
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Les gens ont aussi consulté
The staff they were good to me
22 octobre 2026
Brilliant service
Brilliant service, Delivered on time. very helpful. All Staff from shop to delivery Highley recommended.
20 octobre 2026
Great customer service from Amar at…
Great customer service from Amar at Curry’s Birmingham. Was very helpful
20 octobre 2026
Quality JVC Smart TV & Good Price
Shop assistant on hand to assist query & very knowledgeable.
Also great price & easy to set up.
20 octobre 2026
Very professional and very helpful 👏👏
18 octobre 2026
⭐⭐⭐⭐⭐ **Excellent Customer Service!**
⭐⭐⭐⭐⭐ **Excellent Customer Service!**
I had an excellent experience with the sales representative, who was very professional, friendly, and helpful throughout the entire process. They took the time to understand my needs, answered all my questions clearly, and made sure everything went smoothly. Their outstanding customer service, patience, and attention to detail made the whole experience stress-free and enjoyable. I truly appreciate the support and would highly recommend their service to anyone. Thank you for the exceptional experience!
17 octobre 2026
Very good from time I went into shop…
Very good from time I went into shop staff was very friendly help me told honest opinion with in half hour I was all done with new dryer didn’t have it in stock so delivered it next day and delivery drivers was same nice friendly brought my dryer in to kitchen for me took packaging for for as well
13 octobre 2026
Best cmr service ever
13 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Frustrating and disappointing
Very frustrating and poor service by installation and recycling team, same with customer service.
It happened twice which is a real joke. First team left the washing machine in and excused they are not capable of dealing with removing an integrated device. Rebooked for next day after about 40 mins call and team came with same excuse. I was post night shift and have to go back for night shift in ITU. It was really traumatic and disturbing. Now I am with another call to reschedule it and not sure ,what ll happen. If your service stays same. I bet you can't stay in market for longer. A lot of big brands have been vanished from market. Soon, Amazon is gonna engulf you. Think before it is too late.
My experience is with online order not for any specific branch. I selected Birmingham being in premises.
10 octobre 2026
Avis spontané
Réponse de Currys - Birmingham Highgate
Hi Safdar,
We’re so sorry to learn of the poor service you have received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.
Thanks, Jodie
Staff member who helped me buy my…
Staff member who helped me buy my freezer was absolutely fantastic and gave great customer service. He was really patient and polite and overall great service.
9 octobre 2026
i was served by a very expereince sales…
i was served by a very expereince sales man called shah.
he was very good to sell very expensive tv to me.
i liked the reception and helped to transport the tv in to my carf.
6 octobre 2026
I always have a good experience with…
I always have a good experience with curry’s I would recommend to all staff are all helpful and respectful
Thankyou
1 octobre 2026
Very polite assistant (Frank)
Very polite assistant (Frank). Knowlegable about the product and straight forward customer care.
27 septembre 2026
Able to order online seamlessly.
I was able to order the items that I want on line with ease including extras such as installation and removal of old items and packaging
26 septembre 2026
excellent service very helpful satff 🌟
Great staff very helpful and knowledgeable explaining everything very friendly and great models and decent price overall very happy with the service
All I can say thanks a lot …🌟
23 septembre 2026
It was easy to make an order
It was easy to make an order, collection was available next day. It was collection only but the service was great. They loaded it i to car. Thanks
13 septembre 2026
No help came.
I struggled to understand all the diffierent types of TV's (OLED, QLED, LED, 4K ULTRA) on the Curry's website and my friend advised me to go to a Curry's store and so I went to Curry's 1, Birmingham Highgate
Unit 2 Apex Retail Park Upper Conybere Street, Highgate Middleway Birmingham B12 0EB, around 18:00/19:00 and i approached the store greeter 2 times and I asked for help with the chosing a TV and both times he said someone will be with you, and no body came over and I left the store.
15 septembre 2026
Avis spontané
Réponse de Currys - Birmingham Highgate
Dear Kasim, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74141. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy
Sunny in store was very helpful and…
Sunny in store was very helpful and gave good advice- organised next day delivery and was efficient and knowledgeable
14 septembre 2026
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