Currys - Burnley Avis 

56
•
TrustScore 4.5 sur 5

4,3

Unit 1 Prestige Retail Park, BB11 1BS Burnley, Lancashire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The men delivering our new tumble dryer were on time, helpful and careful in the delivery, the fact that they delivered our tumble dryer early in the day, helped us to carry out all the jobs we had se... Voir plus

Noté 3 sur 5 étoiles

My husband and I went to Curry’s in Burnley for a vacuum cleaner for my mum. Whilst looking at the vacuums we spoke to Annette who was very helpful and went through all the different types of clean... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After losing my mobile phone I went into the Curry's Burnley store. Ryan on the technical desk was extremely helpful and managed to track the phone's whereabouts online. He seemed genuinely happy... Voir plus

Noté 5 sur 5 étoiles

Straight away I was made to feel very welcome. I found it so easy to talk to the gentleman who guided me in choosing my next phone with no pressure just genuine advice and thoughts. Because I felt tha... Voir plus


À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de matériel de cuisine
  5. Magasin de téléphonie mobile
  6. Magasin de télévisions
  7. Ordinateur et accessoires

À propos de Currys - Burnley

Écrit par l'entreprise

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Coordonnées de contact

  • Unit 1 Prestige Retail Park, BB11 1BS, Burnley, Lancashire, Royaume-Uni

  • 03445610000

4,3

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,3

Tous les avis

(56)

137 866 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor service I had to contact curry's…

Poor service I had to contact curry's potal chat room regarding receiving confirmation for collection from store it was apx 3 hrs before I got confirmation to collect my item even then the confirmation came from chat room not email or tex when I arrived at Burnley store I was stood waiting apx 20 min even through there was 4/5 assistant s stood talking to each othere chit chatting on the shop floor before a assistant ask if there could help me it took the shop assistant less then 5 min to get and give me my item . I ordered my item at 10.00 am BUT it took over 4 hrs for to get my item I had to have a extended lunch break and work late to make my hrs up Beacause of the way I was treated by curry's. You can check your Burnley store cctv which will show your shop assistants ignoring customers instead chit chatting to each other at apx 14.00 hrs ..

13 septembre 2026
Logo de Currys  - Burnley

Réponse de Currys - Burnley

Hi Derek,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Noté 3 sur 5 étoiles

Took her 20 mins to put my item …

Took her 20 mins to put my item through the till She kept saying it’s not gone through Really bad Then trying to set a DD up which wasn’t even needed Then kept swapping tills instead of asking someone to help her

9 septembre 2026
Logo de Currys  - Burnley

Réponse de Currys - Burnley

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR73782

Noté 5 sur 5 étoiles

Lost mobile tracked and located by Ryan

After losing my mobile phone I went into the Curry's Burnley store. Ryan on the technical desk was extremely helpful and managed to track the phone's whereabouts online. He seemed genuinely happy for me that it had been found and I am very grateful. Such a pleasant and polite young man, he is a credit to the Curry's team.

8 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Bought a Hiscense £1600 fridge…

Bought a Hiscense £1600 fridge /freezer, reported a fault at 3wks old-
fridge didn't cool. Curry's says can get a replacement if under 4wks old, not given that option. You go round in circles on the phone, you cannot speak to anyone at curry's and the message system cannot answer you. They will only put you through to factory's helpline, who will not replace, they said thats Curry's offer. 2 engineers now been over a further 3wk period, still has same fault, now saying 3rd engineer cannot come for another week and still not offered a replacement. Worst service ever! .... and they said I cannot claim for £250 worth of gone off food, that I have the receipt for.

3 septembre 2026
Avis spontané
Logo de Currys  - Burnley

Réponse de Currys - Burnley

Hi Helen, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82005.(Please attach to email)  


Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Noté 5 sur 5 étoiles

I was treated really well and the…

I was treated really well and the salesperson (sorry can’t remember his name) was very helpful and went above and beyond. He was very professional and pleasant. He didn’t rush me and gave really good advice. I will definitely buy there again.

22 août 2026
Noté 5 sur 5 étoiles

Straight away I was made to feel very…

Straight away I was made to feel very welcome. I found it so easy to talk to the gentleman who guided me in choosing my next phone with no pressure just genuine advice and thoughts. Because I felt that the whole experience was right I think my whole process was done in around 20 mins it was that easy and professional.

27 août 2026
Noté 5 sur 5 étoiles

New lighter hoover

We wanted a new hoover which was lighter and easy to use and we found just what we were looking for and the salesman was very helpful

15 août 2026

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