We came into the busy st edmunds store as we needed a new washing machine, as soon as we entered the store we greeted straight away by Ashley & AJ they were super helpful and gave us all the informati... Voir plus
Établissement
Changer d'établissementUnit A St Edmundsbury RP, Easlea Road, IP32 7BY Bury St Edmunds, Suffolk, GB
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Lisez les avis des autres
I'm leaving a review regarding how brilliant a member of staff at Bury St Edmunds branch was today. I purchased a Samsung TV this morning and was served by Becca (name on the till receipt so I assum... Voir plus
Ive bought an ipad and a cover online with collection in store. The cover was for the wrong model so tried to return in store, but it was refused because the seal was broken. The store manager in Bury... Voir plus
L'entreprise a répondu
The person who served us (Benny) could not have been nicer and more helpful. He was very patient when I was struggling to set up the finance on my phone. When we ran into difficulties he called other... Voir plus
À propos de l'entreprise
- Magasin d'électroménager
- aussi dans
- Magasin d'électronique
- Magasin de matériel de cuisine
- Magasin de téléphonie mobile
- Magasin de télévisions
- Ordinateur et accessoires
À propos de Currys - Bury St Edmunds
Écrit par l'entreprise
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Coordonnées de contact
Unit A St Edmundsbury RP, Easlea Road, IP32 7BY, Bury St Edmunds, Suffolk, Royaume-Uni
- 03445610000
4,5
Excellent
57 avis
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Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I went in to buy a new printer and…
I went in to buy a new printer and asked if they were compatible with my lap top running Windows 10.
I was told no by the sales assistant so ended up buying a new laptop plus mouse and charger in addition to the new printer and also the Care Repair package to cover the laptop. This came to nearly £900.
When I got home I noticed it said on the printer packaging that it was compatible with all Windows 7 up to Windows 11. I was able to connect it successfully to my Windows 10 laptop and everything worked ok.
I returned the laptop and mouse/charger the next day and the sales assistant who sold it to me asked me why. I told him it worked with my Windows 10 laptop and he became very embarrassed but then told me I should keep the laptop as a spare.
I told him no and got a refund for nearly £600.
I am not sure if this is Curry's policy and tactics used to upsell but it is either deliberate dishonesty or indicates a lack of training and product knowledge with their sales staff.
The sale assistant also asked me to score him a 10 when I received an email from Curry's asking to review my sales experience, if not he would lose his 20% bonus for the month.
22 octobre 2026
Réponse de Currys - Bury St Edmunds
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
Easy ordering process although…
Easy ordering process although upselling was a bit much. Lots of communication to confirm order and delivery. Delivery went smoothly and guys were respectful of my home. Only down side is the expensive delivery and recycling costs.
20 octobre 2026
Excellent advice and great customer service
Excellent advice from Benny, really knowledgeable, patient and helpful. Covered all my questions, great customer service. Wouldn’t hesitate in recommending.
17 octobre 2026
Well it all wnt .
19 octobre 2026
Large selection of Laptops and the…
Large selection of Laptops and the assistant was most informative and helpful. Price was good.
18 octobre 2026
Excellent Customer Service and technical knowledge
The person who served us (Benny) could not have been nicer and more helpful. He was very patient when I was struggling to set up the finance on my phone. When we ran into difficulties he called other members of staff who tried to help. One member of staff in particular had excellent IT knowledge and was able to sort the difficulty which was with my browser. Everything to do with the finance was explained clearly. Nothing was too much trouble for these guys and I would unreservedly recommend.
14 octobre 2026
Very impressed with the staff i met
Very impressed with the staff i met, all very professional and helpful
16 octobre 2026
The member of
The member of. Staff who served me was incredibly helpful snd not too pushy
15 octobre 2026
Great staff
I'm leaving a review regarding how brilliant a member of staff at Bury St Edmunds branch was today. I purchased a Samsung TV this morning and was served by Becca (name on the till receipt so I assume it's the right person).
She was awesome! She's couldn't have been more helpful and friendly, and she also saved me a £100 on my broadband which I've been intending to sort out for ages!
What an asset to the Bury St Edmunds store and great to see customer service is still alive.
18 octobre 2026
Avis spontané
We came into the busy st edmunds store…
We came into the busy st edmunds store as we needed a new washing machine, as soon as we entered the store we greeted straight away by Ashley & AJ they were super helpful and gave us all the information we needed. The knowledge and recommendation were above and beyond. We were able to get what we needed and walk away the same day as they had stock. Cant recommend these 2 enough amazing customer service :)
14 octobre 2026
Hot point Electric cooker
I like this retailer, over the years I’ve bought most of my large and small electrical items here.
The staff are always helpful, the shop is bright and well equipped. Lewis was the member of staff who advised me on the particular cooker I bought and he was polite and extremely helpful.
17 octobre 2026
Appalling customer service
Ive bought an ipad and a cover online with collection in store. The cover was for the wrong model so tried to return in store, but it was refused because the seal was broken. The store manager in Bury St Edmunds was extremely rude to the point that it said loudly a few meters away that this mistake wouldn't happen if it was bought in store. Asked to submit a formal complaint and he told me that I had to contact the call centre. Appalling customer service which led to the first formal complaint,n. 09725947, that I've ever felt the need to do in 46 years.
17 octobre 2026
Réponse de Currys - Bury St Edmunds
Hi Miguel,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
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