Currys - Gateshead Team Valley Avis 

136
•
TrustScore 4.5 sur 5

4,6

Unit 2/2A Team Valley SP, NE11 0BD Gateshead, Tyne & Wear, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The female assistant was extremely knowledgeable, friendly and kind. She patiently explained everything without being at all condescending. We received several text messages to say when the dryer woul... Voir plus

Noté 5 sur 5 étoiles

Store well laid out with large signs showing where to find items required. Customer service very quick and very polite. My assistant, Ian, was a lovely man, very useful in helping me narrow down whi... Voir plus

Noté 5 sur 5 étoiles

Ian was really knowledgable about our tv choice. Ian was easily able to give us all the other product options to consider too and advise which was better or worse. This was very helpful. Finally, Ia... Voir plus

Noté 1 sur 5 étoiles

45 minutes and three members of staff for me to buy an apple watch. I appreciate the guy serving us was new, but this just shows a lack of support for your colleagues rather than it being an acceptabl... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de matériel de cuisine
  5. Magasin de téléphonie mobile
  6. Magasin de télévisions
  7. Ordinateur et accessoires

À propos de Currys - Gateshead Team Valley

Écrit par l'entreprise

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Coordonnées de contact

  • Unit 2/2A Team Valley SP, NE11 0BD, Gateshead, Tyne & Wear, Royaume-Uni

  • 03445610000

4,6

Excellent

TrustScore 4.5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(136)

138 545 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Gentleman was great that sold us the TV…

Gentleman was great that sold us the TV when we got it home no plug in box phoned central number told l had to take it back to shop to get another tv!!!! Really how a waste of my time can't contact shop direct to ask them to find a correct plug and send it out . Not everyone can just run back with a TV l can't lift it so l had to use my old plug
Curry's get your act together for the customer

4 octobre 2026
Logo de Currys  - Gateshead Team Valley

Réponse de Currys - Gateshead Team Valley

Hi Mary,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Noté 5 sur 5 étoiles

Oven didn't work

Oven didn't work, have a family of 4 (6 including my husband and I) needed it urgently and got it up and running the next day looking great and functioning

27 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Bradley

Bradley, who served us was excellent - He was very supportive, helpful and knowledgeable about the laptop we were buying - He made sure we got a good deal

4 octobre 2026
Noté 5 sur 5 étoiles

Competitive priced item

Competitive priced item. Click and collect ready in under an hour and easy to pick up, no queue, friendly staff. No in store pressure to take up their extended warranty is a bonus although you get enough prompts for that on the website

4 octobre 2026
Noté 1 sur 5 étoiles

Re:Ref 118623

Re:Ref. no. 118623. I need to get in touch with one of your stores either by phone, text or email. The no. I have been ringing takes me to a call centre that are no good at all. The reply I get is that they do not or cannot give me a number. I left a new computer to have data from our old one transferred and told it should be ready in 2 days. I am still waiting for them to ring me about any progress.
James Lincoln

29 septembre 2026
Logo de Currys  - Gateshead Team Valley

Réponse de Currys - Gateshead Team Valley

Hi James,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

Noté 1 sur 5 étoiles

Didn't purchase anything I got in touch…

Didn't purchase anything I got in touch because a fridge freezer I purchased 2years ago broke I arranged for a repair through currys but this was cancelled
with no explanation whatsoever

29 septembre 2026
Logo de Currys  - Gateshead Team Valley

Réponse de Currys - Gateshead Team Valley

Hi Keith,



I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. 



We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.



Thanks - Ben

Noté 5 sur 5 étoiles

Excellent service.

Following excellent delivery and installation of fridge freezer small cosmetic flaw noticed. This was expertly dealt with by member of staff at local branch to my complete satisfaction.
Confident of this level of service in the future I would not look elsewhere.

28 septembre 2026

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