Started looking at printers and a sales assistant came to us and politely asked if we need any help. We did - explained what we were roughly looking for and he led straight to what perfectly fitted ou... Voir plus
Établissement
Changer d'établissementUnit 1 Bulk Road Retail Park, LA1 1DT Lancaster, Lancashire, GB
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Lisez les avis des autres
Great in store assistant (name forgotten sorry!) Quick delivery, Garry and his colleague (didnt catch his name either, sorry!) phoned with a time, communicated well, professional service, just real... Voir plus
What an absolutely dreadful online shopping experience. I was in-store, ready to buy the product, only to be told I should order it online because apparently that’s the only way I’m allow... Voir plus
L'entreprise a répondu
Product ordered for delivery to store, good support with using love 2 shop card, also got money back as product price dropped between ordering and collecting.
À propos de l'entreprise
- Magasin d'électroménager
- aussi dans
- Magasin d'électronique
- Magasin de matériel de cuisine
- Magasin de téléphonie mobile
- Magasin de télévisions
- Ordinateur et accessoires
À propos de Currys - Lancaster
Écrit par l'entreprise
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Coordonnées de contact
Unit 1 Bulk Road Retail Park, LA1 1DT, Lancaster, Lancashire, Royaume-Uni
- 03445610000
4,1
Bien
39 avis
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Les gens ont aussi consulté
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Ordering online for collection does not work
What an absolutely dreadful online shopping experience.
I was in-store, ready to buy the product, only to be told I should order it online because apparently that’s the only way I’m allowed to return it. What a fantastic customer-friendly policy. Truly groundbreaking stuff.
So, I placed the order at 13:00 and was told it would be ready to collect within an hour. Simple enough, you’d think.
Three hours later, I returned to the store, only to discover that my order still wasn’t ready. Brilliant.
I was then told to contact customer services, who informed me that my order hadn’t yet been “approved”. Approved? For what, exactly? The privilege of giving you my money? Apparently, placing an order and paying for it isn’t quite enough these days.
Anyway, I’ve cancelled the order and will be buying the items from Amazon instead. At least their online shop has mastered the revolutionary concept of actually fulfilling orders when they say they will.
An impressively poor experience from start to finish. Congratulations on making Amazon look even more appealing.
20 octobre 2026
Avis spontané
Réponse de Currys - Lancaster
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
The laptop I bought did not have a…
The laptop I bought did not have a battery. The assistant did not bring that to my attention, and the consequences were extremely inconvenient. Strangely I found an acquaintance had had exactly the same experience.
18 octobre 2026
Réponse de Currys - Lancaster
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
Lennie aka querty was extremely helpful…
Lennie aka querty was extremely helpful and helped us find the product we were looking for
14 octobre 2026
Order came very quickly
Order came very quickly, delivered days before it stated good service
16 octobre 2026
Great service from Jamie in the store…
Great service from Jamie in the store and the delivery drivers were lovely too. Thank you.
16 octobre 2026
Lennie was extremely helpful
Lennie was extremely helpful. Great customer service, a valuable employee, a credit to your company.
12 octobre 2026
Happy…
Great in store assistant (name forgotten sorry!)
Quick delivery, Garry and his colleague (didnt catch his name either, sorry!) phoned with a time, communicated well, professional service, just really lovely fellas.
15 octobre 2026
The staff member Anthony was extremely…
The staff member Anthony was extremely helpful and made everything straightforward
14 octobre 2026
KUBA helped us hugely
KUBA helped us hugely. He explained in enough detail our options.
13 octobre 2026
Bought a tv wall bracket and surround…
Bought a tv wall bracket and surround sound system in Lancaster sale was good but had to go back in as wall bracket box was missing pieces got the screws it was missing but we’re not very helpful not sure I would go back to Lancaster for next buy
11 septembre 2026
Réponse de Currys - Lancaster
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR76329
Ordered my son's present for his…
Ordered my son's present for his birthday told I could collect on the 10.10.26 as my son's birthday was on the 11th and got an email on the 10th to tell me they had lost my items but don't worry we have reordered them. Spoke with customer service which was a waste of time gave me the go around for and hour to me I have to wait for an update for delivery. I asked for a complaints direction to which they said . They cannot assist me on this . Absolutely fuming as my son has missed out on one of his main presents on his birthday and yet still no email update. Absolutely appalling
11 octobre 2026
Réponse de Currys - Lancaster
Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna
The customer service michael was great…
The customer service michael was great with explanation and understanding
10 octobre 2026
Great staff and superb support
10 octobre 2026
GREAT CUSTOMER SERVICE
Started looking at printers and a sales assistant came to us and politely asked if we need any help. We did - explained what we were roughly looking for and he led straight to what perfectly fitted our criteria. He then dealt with us through the sale. By coincidence some months ago we bought a TV from Curry’s and it was the same sales assistant. A great experience from a friendly and very helpful person. Well done and thanks go to him and Curry’s.
6 octobre 2026
Staff helpful in finding item
Staff helpful in finding item, easy purchase route, and carried and placed in vehicle for me. All in all a pleasant transaction.
9 octobre 2026
EASY ON LINE ORDER ARRIVED IN STORE…
EASY ON LINE ORDER ARRIVED IN STORE EARLY,HAD a PROBLEM INITIALY BUT PROBLEM RESOLVED BY PHONE.ALL IN ALL A GOOD SERVICE
3 octobre 2026
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