Currys - Northampton Nene Valley Avis 

No problem ordering the item I wanted online and the price was the same as other retailers. However, the collection from store experience was dreadful. After several minutes of waiting for a store assistant to arrive, and having been unable to see any member of staff, I went in search of help. The assistant I spoke with told me to just go and wait again. When someone did arrive she said she would have to get another member of staff to serve me, but then returned a few minutes later to serve me herself. The store was extremely quiet, I only saw one customer browsing, so staff were not over stretched. Very, very poor customer service.

I had a great experience with Currys customer service at the Northampton store-Christine and Yannis ( note sure if that’s how u spell his name) were incredibly helpful, friendly and professional throughout, and they made sure all my questions were answered. Yannis was especially helpful in assisting me with putting everything into my car, which I really appreciated. I’d also like to thank the young gentleman who helped me—I didn’t catch his name, but he was wearing glasses and was equally polite and helpful. Their teamwork and excellent customer service made my visit a really positive one.

Great service. Staff very knowledgeable and helpful....

Extremely helpful and efficient. They delt with our business very quickly. Very impressed with the service . Thank you.

Unfortunately click and collect very slow over 20 mins there was just one person there working! Only one person in front of us in queue

The salesman very nice person so calm professional couldn't do enough to help 👍

The ease of ordering online, delivery was straightforward & the guys were professional, efficient & helpful.
No complaints & will use the shop & the system for any other future requirements.

30 Sharon was absolutely brilliant. She was really friendly, helpful and knowledgeable, and took the time to explain everything properly without making us feel rushed or pressured into buying anything. She made the whole experience easy and enjoyable and is a real credit to Currys. Excellent customer service — thank you, Sharon!

Great customer service

Aaron was helpful on the product and helping to load it in the car

Worst customer service I have ever experienced. The manager David was very unhelpful, not willing to help in anyway. Very rude and an awful attitude. I have raised a complaint which I was told I would receive a call back which has not happend. I was told by the manager to call a customer services number which I have done whilst I was in the store. They have advised they couldn't help and needed to be resolved In store, in which the manager David refused to even though another Currys colleague was on the phone to the customer services team that he gave me and heard them say " in store have to help" which he refused and said that the customer services have to. Very disappointing. I'm constantly going around the houses with no email or call back. Absolutely appauling service, i have never come across a person so unwilling to help. I Would never use again. An error was made by a new colleague who did not advise much needed information that was required during my sale. I'm still waiting for a refund and update.

Went to local the price was £30 more than web site stated sales assistant adjusted the price to match so very pleased

currys men brought the tv in set it up and left i had to get my nephew to sort it out i not very happy

Unexpected and welcome discount when purchasing a printer

Ali @ Curry’s Northampton Nene Valley was wonderful and so so helpful when we purchased our new Xbox. We will be going back, if we need anything else in the future.

I received kind and courteous service from your staff. He helped with the purchase of my microwave and also the extended warranty.

Needed a new television and knew the one we wanted. There wasn’t any in stock so was ordered and arrived the next day. Very prompt and the service we received was very good.

Every thing was good

Excellent customer service, very helpful in getting claim in against my insured old TV . Ian Walker in particular was excellent