Should be zero. Horrible company. Worst transaction I ever did on Amazon. Charged a return shipping fee and lied through the process. Terrible ratings on Amazon and they are not BBB accredited. Had n... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After receiving the fireplace (Feb 12 order placed) We were putting it together on Feb 21 (8 business days later) and it was broken- took pictures and sent them. They WILL NOT replace the fireplace!!... Voir plus
DO NOT purchase their products through walmart.com. Their items through Walmart's marketplace are not returnable, regardless of what walmart has posted on their website. Tried contacting the company r... Voir plus
A bunch of crooks from "off". Don't stand behind their merchandise. We bought three kitchen stools. Within days, a leg split on one. We contacted Cymax -- but they put us off to the manufacturer. Then... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cymax is one of the fastest growing online furniture retailers with annual sales exceeding US $100 million. With over 75,000 SKUs, Cymax is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Internet Retailer Magazine ranked Cymax within the Top 200 e-tailers in the world in both 2011 and 2012.
Coordonnées de contact
Etats-Unis
- 866-740-9830
- www.cymax.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Never again.
I would say this experience was less than so so. The desk is nice, and for the most part the order went smoothly. The sales rep I spoke with on the phone helped with my order and was very enthusiastic about it. He acted as if he were my best friend. But when one of the items showed up damaged, he pawned me off on the manufacturer. Suddenly, he was not so excited about helping me anymore. You could tell in his tone of voice that I was a nuisance. When the manufacturer told me that it was the Cymax rep's responsibility to place the replacement order, well, I knew I would probably never hear from him again; and I didn't. (I did get an email about the order but it was not from the rep and it was weeks after I spoke with the manufacturer) I called the manufacturer and pleaded my case to a rep who understood what was happening and she placed the order for me. We like the desk, but I would never buy from Cymax again. They want the sale but not the responsibility if something goes wrong.
As expected good delivery and packed …
As expected good delivery and packed well
The company is great
I love it
I love it. Makes such a nice difference in my living area. I cannot speak to how easy it is to assemble as I had my handyman put it together. It didn't take him very long though.
We bought two wardrobe cabinets
We bought two wardrobe cabinets. They are Beautiful. With the detail instructions that were sent my Husband and I had no trouble putting them together.
They are very good quality and will last a long time.
Thank you and we look forward doing business with you again.
excellent!!!
Worst store I have ever dealt with
Worst store I have ever dealt with. They are a bunch of idiots. They messed up 2 orders. Never again. Stay away!
Unacceptable
After I bout my vintage phone booth …
After I bout my vintage phone booth book case for $249, it went on sale even before my was delivered for $ 189.00. I wanted an adjustment since I hadn't even received mine yet but was treated not so friendly and was told absolutely not.I don't think I will buy from Cymax again
Ed Price
On time and as advertised.
Great price
Great price, great product with free shipping, what more can you ask for
Nice stuff and good qualities
Love the item that i bought. Easy to install, and I didn’t wait to long to get my package. Hope to get stuff again in the future
Designer very Disappointed
I am a designer and have never had such a terrible experience dealing with any company as I have had with this company! The customer service is horrible - I was never able to deal with my issue and the shipped the product twice and charged me double - once brought to their attention - it was never rectified - over and over it was ignored - I will NEVER work with this company again
Great furniture
Great furniture. It looked good in the ad and better in my office. I am very happy with the new furniture.
Love the chair
Love the chair. Cheaper then Wayfair. Very happy with purchase.
I am enjoying my new desk
I am enjoying my new desk. It was easy to assemble.
My female cousin and I did it in one day.
Shipping was fast.
I had a great experience with them
I had a great experience with them. I will be ordering more from them.
Great bunk beds and customer service
Bunk beds were delivered quickly and were as described. One small piece was broken and they replaced it immediately. Great customer seevice
Great piece love it!!!for the …
Great piece love it!!!for the price...quality was great ...will buy here again and again...
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








